Listening and clear explanations · Patient experiences
155 five-star reviews for Dr. Eric S. Millstein discuss listening and clear explanations. Patients describe Dr. Millstein as knowledgeable, professional and caring. Their stories also speak to clear explanations and compassionate care. Feeling heard matters. Read how patients describe their conversations, then think about the questions you want answered.
Read the full patient accounts and original sources below. Review totals reflect the source ratings available here.
A person behind your care
Dr. Eric Millstein is a board-certified, fellowship-trained orthopedic surgeon and co-founder of Commons Clinic, where he helps lead a new, more connected model of musculoskeletal care. He specializes in total joint replacement of the knee and shoulder, as well as sports medicine and arthroscopic surgery, including ACL reconstruction, rotator cuff repair, and joint preservation. Known for delivering excellent outcomes and faster recoveries, Dr. Millstein combines surgical expertise with a personal, attentive style that makes patients feel truly cared for.
Patients describe him as kind, clear, and highly skilled—someone who listens first, explains thoroughly, and guides them through the recovery process with confidence. His team is equally known for their warmth and professionalism, creating a care experience that’s both top-tier and deeply human.
Outside the OR, Dr. Millstein is a dedicated dad to two teenagers, and likes to stay active—often on the basketball court or ski slopes.
Bring what matters to you
A clear conversation can make a complicated appointment easier to follow. Read what our patients say about listening, explanations and getting their questions answered.
In their own words
These are individual experiences. A topic mention does not establish who performed a procedure, medical suitability or a typical result.
This collection shows written reviews rated 4 or 5 stars that mention listening and clear explanations. You can read every rating and written review on the full clinician profile.
156 written reviews
Highest rated first · Newest within each rating
Very pleased with my visit with Dr. Millstein, who answered all my questions and gave me positive feedback on my condition. Very knowledgeable and easy to talk to. Thanks! Also, want to compliment the X-Ray tech, Estefan (sp) for his kind attention, and the receptionist who dealt with my parking problems, and all the others who participated in my care. Really nice atmosphere, all in all.
Eric S. Millstein, MD
The visit to Dr. Millstein was comforting, as he thoroughly explained my shoulder issues, reviewed my options, and answered my concerns. I feel better already! Five stars to Dr. Millstein and his competent team.
Eric S. Millstein, MD
Exceptional Doctor! Explained all possible ways to fix shoulder and was patient and extremely well informed!
Eric S. Millstein, MD
Dr. Eric Millstein was my last minute second option, I'm filled with graduate for that chance to end up having my left rotator cuff surgery done by him. I can’t say enough good things about the entire experience. From my very first consultation, he was thorough, patient, and incredibly knowledgeable, he took the time to clearly explain my diagnosis, walk me through all my treatment options, and set realistic expectations for recovery. The surgery itself went smoothly, and I felt confident knowing I was in such capable hands. What really stood out, though, was the level of care and attention I received throughout the entire process, from pre-op to post-op follow-ups from the entire crew. Today, 10 weeks after the surgery, and only 5 weeks of physical therapy, I'm extremely happy and satisfied with my recovery progress, now I can see it thorough, full recovery is just around the corner. If you’re looking for a skilled, compassionate, and dedicated orthopedic surgeon, I highly recommend Dr. Millstein!!
Eric S. Millstein, MD
Dr Millstein could not have been more helpful and precise discussing my options after an acl and meniscus tearing ski accident two weeks prior. He instantly gained my trust explaining the details of my injury from mri imaging and involved me in the choices I had to make on surgery v rehab . I cannot recommend him highly enough after my initial consultation. I chose the surgery route , and his team slotted me in quickly to get me back to work, which is my number one priority .10/10 .
Eric S. Millstein, MD
First impression walking in was wow what a beautiful office! I was welcomed with a smile and immediately brought back to the patient room. Dr. Millstein was very thorough in my evaluation, sat down listened, answered all of my questions, and set me on the right path to recovery.
Eric S. Millstein, MD
Nice new office space. Pleasant staff. Dr. Millstein answered all of my questions to my satisfaction. I didn't give a fifth star because I did not see the doctor until 40 minutes after my appointment, which I felt was a little inconsiderate of my time.
Eric S. Millstein, MD
Appt was on time, staff was friendly and professional. Dr. Millstein was extremely knowledgeable, and explained everything to me in a way that I understood.
Eric S. Millstein, MD
Dr Millstein was very nice. He made me comfortable and explained everything well. All of the support staff were also very nice and knowledgeable. Excellent experience!
Eric S. Millstein, MD
Great Doctor and staff. I was seen in a timely manner, and the Doctor explained the procedures and answered all my questions.
Eric S. Millstein, MD
Dr Millstein is an amazing Doctor. He took time answering all our questions, and most importantly did an amazing job fixing my son's knee! He is wonderful, and we would definately go back to him if we had another incident
Eric S. Millstein, MD
I. Thought Dr. Millstein was wonderful. I like a surgeon who considers other options beside a big surgery. He was thoughtful, explained other options and said each procedure is up to me. I thought he was just ehat I was looking for in a surgeon.
Eric S. Millstein, MD
Dr. Milstein operated on my left wrist that had broken , back in 2016. excellent surgeon, excellent recovery and no pain afterwards . so after fracturing my left patella i made appt to see him again .He is the only orthopedic doctor i feel comfortable with.. His office staff are all kind , professional . He truly gave me hope , professional , kind and easy for me to explain what happened . i know i will be in good hands after he sees my MRI and goes from there .
Eric S. Millstein, MD
I have seen Dr. Millstein for various soft tissue issues over the years and he is the best - clear explanation of issue and treatment, great guy, looking to solve the issue rather than looking to do surgery
Eric S. Millstein, MD
Dr. Millstein and his entire office are welcoming, kind and very caring. I always feel that I am listened to and that my needs are important to them. Love the new office as well. It's beautiful.
Eric S. Millstein, MD
Saw Dr. Milstein. Very nice person. He explained my condition well and the options. I definitely recommend him.
Eric S. Millstein, MD
Dr Millstein was very attentive, listened carefully and provided excellent recommendations
Eric S. Millstein, MD
This office is very efficient and the staff friendly and professional. Dr. Millstein took his time with me explaining my options and treatment plan.
Eric S. Millstein, MD
Dr. Millstein is an excellent doctor who explains both surgical and non-surgical options for my arthritic knee pain.
Eric S. Millstein, MD
Dr. Mllstein, was very easy to talk to. He was very careing and understanding. He explained everything so I could understand my situation.
Eric S. Millstein, MD
Dr. Millstein give clear and helpful explanations, and he is supported by an attentive and helpful team.
Eric S. Millstein, MD
Staff was professional and helpful, particularly the front desk person. Dr. Millstein was knowledgeable, conservative and easy to communicate with.
Eric S. Millstein, MD
It was a nice appointment. Dr. Millstein explained everything to me and was very helpful by giving me options.
Eric S. Millstein, MD
I saw Dr. Millstein about 15 years ago for a torn rotator cuff. He did surgery and brought me back to 100%. I have seen him since for other issues, and he has always been great. Surgery is always his last option, and he does everything he can to avoid it. Most recently, I saw him for a problem with my scapula. He immediately told me that X-rays and other procedures were not needed and explained that physical therapy is what is needed. He then proceeded to find me several providers near me. For a surgeon who makes his money doing surgery to avoid it as much as possible, you know he cares about his patients and doing the right thing.
Eric S. Millstein, MD
A little more understanding
Patient experience
A treatment decision can involve a physician, a therapist, an imaging center, and people helping you at home. Coordination becomes easier to understand when you know who does what, how information moves, and whom to contact when something changes. Start with these five questions before the next stage of care.
Read the guide