Published by Commons Clinic. [Web version](https://commonsclinicreviews.com/review-topics/communication/eric-millstein/) Reviewer names are abbreviated. Patient reviews describe individual experiences. Review counts describe source records, not unique patients or clinical outcomes; the acquired snapshot may not include complete platform histories. Clinical education and patient accounts do not replace a consultation. Listening and clear explanations · Patient experiences # Eric S. Millstein, MD. *Listening and clear explanations reviews.* 155 five-star reviews for Dr. Eric S. Millstein discuss listening and clear explanations. Patients describe Dr. Millstein as knowledgeable, professional and caring. Their stories also speak to clear explanations and compassionate care. Feeling heard matters. Read how patients describe their conversations, then think about the questions you want answered. Read the full patient accounts and original sources below. Review totals reflect the source ratings available here. [Hear from patients ↓](https://commonsclinicreviews.com/review-topics/communication/eric-millstein/#review-browser) [Biography & all reviews →](https://commonsclinicreviews.com/physicians/eric-millstein/) [Read this page as Markdown](https://commonsclinicreviews.com/review-topics/communication/eric-millstein/index.md) ![Eric S. Millstein, MD](https://commonsclinicreviews.com/assets/eric-millstein.jpg) A person behind your care ## Get to know *Eric S. Millstein.* Dr. Eric Millstein is a board-certified, fellowship-trained orthopedic surgeon and co-founder of Commons Clinic, where he helps lead a new, more connected model of musculoskeletal care. He specializes in total joint replacement of the knee and shoulder, as well as sports medicine and arthroscopic surgery, including ACL reconstruction, rotator cuff repair, and joint preservation. Known for delivering excellent outcomes and faster recoveries, Dr. Millstein combines surgical expertise with a personal, attentive style that makes patients feel truly cared for. Patients describe him as kind, clear, and highly skilled—someone who listens first, explains thoroughly, and guides them through the recovery process with confidence. His team is equally known for their warmth and professionalism, creating a care experience that’s both top-tier and deeply human. Outside the OR, Dr. Millstein is a dedicated dad to two teenagers, and likes to stay active—often on the basketball court or ski slopes. Total Knee Replacement Partial Knee Replacement Total Shoulder Replacement Reverse Total Shoulder Knee Arthroscopy Shoulder Arthroscopy [Meet Eric S. Millstein at Commons Clinic ↗](https://commonsclinic.com/physicians/eric-millstein/) ## Keep getting to know us. [All reviews for Eric S. Millstein →](https://commonsclinicreviews.com/physicians/eric-millstein/) [Listening and clear explanations experiences across our team →](https://commonsclinicreviews.com/review-topics/communication/) [Staff and office experience reviews →](https://commonsclinicreviews.com/review-topics/staff/eric-millstein/) [Compassion and bedside manner reviews →](https://commonsclinicreviews.com/review-topics/compassion/eric-millstein/) [Appointments and wait times reviews →](https://commonsclinicreviews.com/review-topics/access-scheduling/eric-millstein/) [Knee reviews →](https://commonsclinicreviews.com/review-topics/knee/eric-millstein/) [Shoulder reviews →](https://commonsclinicreviews.com/review-topics/shoulder/eric-millstein/) [Imaging and diagnosis conversations reviews →](https://commonsclinicreviews.com/review-topics/imaging-diagnosis/eric-millstein/) Bring what matters to you ## Your questions *belong in the conversation.* A clear conversation can make a complicated appointment easier to follow. Read what our patients say about listening, explanations and getting their questions answered. - How can I ask for an explanation that makes sense to me? - Which details in these patient accounts would I like to ask our team about? In their own words ## Care feels personal. *So do these stories.* These are individual experiences. A topic mention does not establish who performed a procedure, medical suitability or a typical result. This collection shows written reviews rated 4 or 5 stars that mention listening and clear explanations. You can read every rating and written review on [the full clinician profile](https://commonsclinicreviews.com/physicians/eric-millstein/) . 156 written reviews Highest rated first · Newest within each rating > Very pleased with my visit with Dr. Millstein, who answered all my questions and gave me positive feedback on my condition. Very knowledgeable and easy to talk to. Thanks! Also, want to compliment the X-Ray tech, Estefan (sp) for his kind attention, and the receptionist who dealt with my parking problems, and all the others who participated in my care. Really nice atmosphere, all in all. P. Weisskopf Rating: 5/5 · Source: Google · Date: 9 weeks ago [Reviewer’s Google activity](https://www.google.com/maps/contrib/106931147271731722722/place/ChIJt04grlG5woARykBaakD_dF8) Source link type: reviewer place Attributed clinician: Eric S. Millstein, MD > The visit to Dr. Millstein was comforting, as he thoroughly explained my shoulder issues, reviewed my options, and answered my concerns. I feel better already! Five stars to Dr. Millstein and his competent team. B. Robinson Rating: 5/5 · Source: Google · Date: 31 weeks ago [Reviewer’s Google activity](https://www.google.com/maps/contrib/106993523668980501221/place/ChIJt04grlG5woARykBaakD_dF8) Source link type: reviewer place Attributed clinician: Eric S. Millstein, MD > Exceptional Doctor! Explained all possible ways to fix shoulder and was patient and extremely well informed! C. Nelson Rating: 5/5 · Source: Google · Date: 32 weeks ago [Reviewer’s Google activity](https://www.google.com/maps/contrib/115040853197455664817/place/ChIJt04grlG5woARykBaakD_dF8) Source link type: reviewer place Attributed clinician: Eric S. Millstein, MD > Dr. Eric Millstein was my last minute second option, I'm filled with graduate for that chance to end up having my left rotator cuff surgery done by him. I can’t say enough good things about the entire experience. From my very first consultation, he was thorough, patient, and incredibly knowledgeable, he took the time to clearly explain my diagnosis, walk me through all my treatment options, and set realistic expectations for recovery. > > The surgery itself went smoothly, and I felt confident knowing I was in such capable hands. What really stood out, though, was the level of care and attention I received throughout the entire process, from pre-op to post-op follow-ups from the entire crew. > > Today, 10 weeks after the surgery, and only 5 weeks of physical therapy, I'm extremely happy and satisfied with my recovery progress, now I can see it thorough, full recovery is just around the corner. > > If you’re looking for a skilled, compassionate, and dedicated orthopedic surgeon, I highly recommend Dr. Millstein!! D. ganon Rating: 5/5 · Source: Google · Date: 32 weeks ago [Reviewer’s Google activity](https://www.google.com/maps/contrib/105709304930193643721/place/ChIJt04grlG5woARykBaakD_dF8) Source link type: reviewer place Attributed clinician: Eric S. Millstein, MD > Dr Millstein could not have been more helpful and precise discussing my options after an acl and meniscus tearing ski accident two weeks prior. He instantly gained my trust explaining the details of my injury from mri imaging and involved me in the choices I had to make on surgery v rehab . I cannot recommend him highly enough after my initial consultation. I chose the surgery route , and his team slotted me in quickly to get me back to work, which is my number one priority .10/10 . V. GARRETT Rating: 5/5 · Source: Google · Date: 35 weeks ago [Reviewer’s Google activity](https://www.google.com/maps/contrib/117742546637149267624/place/ChIJt04grlG5woARykBaakD_dF8) Source link type: reviewer place Attributed clinician: Eric S. Millstein, MD > First impression walking in was wow what a beautiful office! I was welcomed with a smile and immediately brought back to the patient room. Dr. Millstein was very thorough in my evaluation, sat down listened, answered all of my questions, and set me on the right path to recovery. S. Sadraie Rating: 5/5 · Source: Google · Date: 35 weeks ago [Reviewer’s Google activity](https://www.google.com/maps/contrib/111123635198777042641/place/ChIJt04grlG5woARykBaakD_dF8) Source link type: reviewer place Attributed clinician: Eric S. Millstein, MD > Nice new office space. Pleasant staff. Dr. Millstein answered all of my questions to my satisfaction. I didn't give a fifth star because I did not see the doctor until 40 minutes after my appointment, which I felt was a little inconsiderate of my time. T. Krawiec Rating: 5/5 · Source: Google · Date: 37 weeks ago [Reviewer’s Google activity](https://www.google.com/maps/contrib/101476288520934132840/place/ChIJt04grlG5woARykBaakD_dF8) Source link type: reviewer place Attributed clinician: Eric S. Millstein, MD > Appt was on time, staff was friendly and professional. Dr. Millstein was extremely knowledgeable, and explained everything to me in a way that I understood. M. hoffberg Rating: 5/5 · Source: Google · Date: 39 weeks ago [Reviewer’s Google activity](https://www.google.com/maps/contrib/103152107613450508744/place/ChIJt04grlG5woARykBaakD_dF8) Source link type: reviewer place Attributed clinician: Eric S. Millstein, MD > Dr Millstein was very nice. He made me comfortable and explained everything well. All of the support staff were also very nice and knowledgeable. > Excellent experience! P. Kimber Rating: 5/5 · Source: Google · Date: 44 weeks ago [Reviewer’s Google activity](https://www.google.com/maps/contrib/109651115542581757203/place/ChIJt04grlG5woARykBaakD_dF8) Source link type: reviewer place Attributed clinician: Eric S. Millstein, MD > Great Doctor and staff. I was seen in a timely manner, and the Doctor explained the procedures and answered all my questions. B. Cooper Rating: 5/5 · Source: Google · Date: 45 weeks ago [Reviewer’s Google activity](https://www.google.com/maps/contrib/110439958012423155041/place/ChIJt04grlG5woARykBaakD_dF8) Source link type: reviewer place Attributed clinician: Eric S. Millstein, MD > Dr Millstein is an amazing Doctor. He took time answering all our questions, and most importantly did an amazing job fixing my son's knee! He is wonderful, and we would definately go back to him if we had another incident E. P. Rating: 5/5 · Source: Zocdoc · Date: Dec 19, 2025 [Zocdoc profile](https://www.zocdoc.com/doctor/eric-millstein-md-666340) Source link type: listing Attributed clinician: Eric S. Millstein, MD > I. Thought Dr. Millstein was wonderful. I like a surgeon who considers other options beside a big surgery. He was thoughtful, explained other options and said each procedure is up to me. > I thought he was just ehat I was looking for in a surgeon. L. Adler Rating: 5/5 · Source: Google · Date: 47 weeks ago [Reviewer’s Google activity](https://www.google.com/maps/contrib/117086236889228257551/place/ChIJt04grlG5woARykBaakD_dF8) Source link type: reviewer place Attributed clinician: Eric S. Millstein, MD > Dr. Milstein operated on my left wrist that had broken , back in 2016. excellent surgeon, excellent recovery and no pain afterwards . so after fracturing my left patella i made appt to see him again .He is the only orthopedic doctor i feel comfortable with.. His office staff are all kind , professional . He truly gave me hope , professional , kind and easy for me to explain what happened . i know i will be in good hands after he sees my MRI and goes from there . R. Block Rating: 5/5 · Source: Google · Date: 48 weeks ago [Reviewer’s Google activity](https://www.google.com/maps/contrib/100142688662287787223/place/ChIJt04grlG5woARykBaakD_dF8) Source link type: reviewer place Attributed clinician: Eric S. Millstein, MD > I have seen Dr. Millstein for various soft tissue issues over the years and he is the best - clear explanation of issue and treatment, great guy, looking to solve the issue rather than looking to do surgery C. Hunegs Rating: 5/5 · Source: Google · Date: 48 weeks ago [Reviewer’s Google activity](https://www.google.com/maps/contrib/116437251367641300984/place/ChIJt04grlG5woARykBaakD_dF8) Source link type: reviewer place Attributed clinician: Eric S. Millstein, MD > Dr. Millstein and his entire office are welcoming, kind and very caring. I always feel that I am listened to and that my needs are important to them. Love the new office as well. It's beautiful. C. Kousakis Rating: 5/5 · Source: Google · Date: 48 weeks ago [Reviewer’s Google activity](https://www.google.com/maps/contrib/103101787616712631391/place/ChIJt04grlG5woARykBaakD_dF8) Source link type: reviewer place Attributed clinician: Eric S. Millstein, MD > Saw Dr. Milstein. Very nice person. He explained my condition well and the options. I definitely recommend him. R. G Rating: 5/5 · Source: Google · Date: 48 weeks ago [Reviewer’s Google activity](https://www.google.com/maps/contrib/101577685802757762917/place/ChIJt04grlG5woARykBaakD_dF8) Source link type: reviewer place Attributed clinician: Eric S. Millstein, MD > Dr Millstein was very attentive, listened carefully and provided excellent recommendations D. Burney Rating: 5/5 · Source: Google · Date: 51 weeks ago [Reviewer’s Google activity](https://www.google.com/maps/contrib/111927206338944791176/place/ChIJt04grlG5woARykBaakD_dF8) Source link type: reviewer place Attributed clinician: Eric S. Millstein, MD > This office is very efficient and the staff friendly and professional. Dr. Millstein took his time with me explaining my options and treatment plan. J. Laskowski Rating: 5/5 · Source: Google · Date: Nov 6, 2025 [Reviewer’s Google activity](https://www.google.com/maps/contrib/107405577670634210478/place/ChIJt04grlG5woARykBaakD_dF8) Source link type: reviewer place Attributed clinician: Eric S. Millstein, MD > Dr. Millstein is an excellent doctor who explains both surgical and non-surgical options for my arthritic knee pain. C. Panelo Rating: 5/5 · Source: Google · Date: Nov 4, 2025 [Reviewer’s Google activity](https://www.google.com/maps/contrib/107215137654178211739/place/ChIJt04grlG5woARykBaakD_dF8) Source link type: reviewer place Attributed clinician: Eric S. Millstein, MD > Dr. Mllstein, was very easy to talk to. He was very careing and understanding. He explained everything so I could understand my situation. M. Hampton Rating: 5/5 · Source: Google · Date: Nov 1, 2025 [Reviewer’s Google activity](https://www.google.com/maps/contrib/106850792860691874336/place/ChIJt04grlG5woARykBaakD_dF8) Source link type: reviewer place Attributed clinician: Eric S. Millstein, MD > Dr. Millstein give clear and helpful explanations, and he is supported by an attentive and helpful team. K. Crews Rating: 5/5 · Source: Google · Date: Oct 23, 2025 [Reviewer’s Google activity](https://www.google.com/maps/contrib/113641473031608273468/place/ChIJt04grlG5woARykBaakD_dF8) Source link type: reviewer place Attributed clinician: Eric S. Millstein, MD > Staff was professional and helpful, particularly the front desk person. > Dr. Millstein was knowledgeable, conservative and easy to communicate with. D. Peterson Rating: 5/5 · Source: Google · Date: Oct 16, 2025 [Reviewer’s Google activity](https://www.google.com/maps/contrib/110674585217166726563/place/ChIJt04grlG5woARykBaakD_dF8) Source link type: reviewer place Attributed clinician: Eric S. Millstein, MD > It was a nice appointment. Dr. Millstein explained everything to me and was very helpful by giving me options. V. Missirian Rating: 5/5 · Source: Google · Date: Oct 15, 2025 [Reviewer’s Google activity](https://www.google.com/maps/contrib/112996947882405351491/place/ChIJt04grlG5woARykBaakD_dF8) Source link type: reviewer place Attributed clinician: Eric S. Millstein, MD > I saw Dr. Millstein about 15 years ago for a torn rotator cuff. He did surgery and brought me back to 100%. I have seen him since for other issues, and he has always been great. Surgery is always his last option, and he does everything he can to avoid it. Most recently, I saw him for a problem with my scapula. He immediately told me that X-rays and other procedures were not needed and explained that physical therapy is what is needed. He then proceeded to find me several providers near me. For a surgeon who makes his money doing surgery to avoid it as much as possible, you know he cares about his patients and doing the right thing. K. Kronfeld Rating: 5/5 · Source: Google · Date: Sep 27, 2025 [Reviewer’s Google activity](https://www.google.com/maps/contrib/105440436173312579313/place/ChIJt04grlG5woARykBaakD_dF8) Source link type: reviewer place Attributed clinician: Eric S. Millstein, MD Page 1 of 7 [Next →](https://commonsclinicreviews.com/review-topics/communication/eric-millstein/page/2/) A little more understanding ## Feel ready for *your next conversation.* Patient experience ### [A coordinated care team: 6 questions before treatment starts](https://commonsclinicreviews.com/articles/listening-explanations-and-care-coordination/) A treatment decision can involve a physician, a therapist, an imaging center, and people helping you at home. Coordination becomes easier to understand when you know who does what, how information moves, and whom to contact when something changes. Start with these five questions before the next stage of care. [Read the guide](https://commonsclinicreviews.com/articles/listening-explanations-and-care-coordination/) ## Complete review collection [Read all 156 written reviews in this collection](https://commonsclinicreviews.com/review-topics/communication/eric-millstein/all.md) ## Review pages in Markdown Previous: This is the first review page. 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