Reviews by topic · Care experiences

Staff and office experience.
In patients’ words.

The people around an appointment are part of the experience too. These accounts describe office staff, assistants and the teams supporting our clinicians.

848 matching reviews16 clinicians

This collection shows written reviews rated 4 or 5 stars. These are individual experiences. A topic mention does not establish who performed a procedure, medical suitability or a typical result.

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People behind your care

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Clinician order rotates between visits. Each portrait stays with that clinician’s patient accounts. Read the full reviews for context.

Excerpt

Everyone was wonderful. Nice staff and great doctor!
JT
Google
Reviewer’s Google activity

Allyson Estess, MD

Excerpt

Staff is super friendly and helpful.
GM
Google
Reviewer’s Google activity

Allyson Estess, MD

Read all 35 matching accounts for Allyson Estess, MD →

Excerpt

The staff was very friendly and considerate.
F
Google
Reviewer’s Google activity

Amandeep Bhalla, MD

Excerpt

The whole staff were very friendly, helpful, professional.
RT
Google
Reviewer’s Google activity

Amandeep Bhalla, MD

Read all 135 matching accounts for Amandeep Bhalla, MD →

Excerpt

INCREDIBLE EXPERIENCE – Dr. Wassef, Jason his assistant and Mason from the Stryker MAKO team were amazing!
CD
Google
Reviewer’s Google activity

Andrew Wassef, MD

Excerpt

Dr Wassef and his team were so great.
SM
Google
Reviewer’s Google activity

Andrew Wassef, MD

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Excerpt

I’m grateful for Dr Ortega and his team they took such good care of me after surgery and has continued to do so.
LA
Google
Reviewer’s Google activity

Brandon A. Ortega, MD

Excerpt

His self assurance and self confidence, assured me I was in the place. Thank you so much to Dr. Ortega and his team!
NV
Google
Reviewer’s Google activity

Brandon A. Ortega, MD

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Excerpt

The office is lovely, the staff is top notch and Dr. Bret is a rockstar.
DB
Google
Reviewer’s Google activity

Brett Pugh, PT, DPT

Read all 1 matching accounts for Brett Pugh, PT, DPT →

Excerpt

The staff is also amazing.
CC
Google
Reviewer’s Google activity

Christopher Combs, MD

Excerpt

The entire office staff and nurses are very helpful.
LF
Google
Reviewer’s Google activity

Christopher Combs, MD

Read all 9 matching accounts for Christopher Combs, MD →

Excerpt

Office staff were pleasant and welcoming.
TB
Google
Reviewer’s Google activity

David Lee, MD

Excerpt

I was very pleased with the service I received from the entire staff.
GM
Google
Reviewer’s Google activity

David Lee, MD

Read all 50 matching accounts for David Lee, MD →

Excerpt

Very nice and caring staff.
BW
Google
Reviewer’s Google activity

Eric S. Millstein, MD

Excerpt

Beautiful office, well run, fabulous staff and a caring and attentive doctor.
JW
Google
Reviewer’s Google activity

Eric S. Millstein, MD

Read all 202 matching accounts for Eric S. Millstein, MD →

Excerpt

very friendly and helpful staff.
SP
Google
Reviewer’s Google activity

Evish Kamrava, MD

Excerpt

Dr. Kamrava and his staff were friendly and efficient.
JK
Google
Reviewer’s Google activity

Evish Kamrava, MD

Read all 27 matching accounts for Evish Kamrava, MD →

Excerpt

Dr. Bae and the team made an excellent first impression.
AA
Google
Reviewer’s Google activity

Hyun Bae, MD

Excerpt

They were able to answer all my questions and take care of me right away! Highly recommend Dr Bae and his team!
JC
Google
Reviewer’s Google activity

Hyun Bae, MD

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Excerpt

His staff was amazing, especially Raquel, she took care of all of my employment issues in a timely manner.
LB
Google
Reviewer’s Google activity

Leonel Hunt, MD

Excerpt

He was so informative and had an incredible bedside manor. His assistant, Michele was great as well.
DJ
Google
Reviewer’s Google activity

Leonel Hunt, MD

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Excerpt

He is so generous with his time and attention to my medical issues. Can't say enough good things about him and his staff.
DV
Google
Reviewer’s Google activity

Michael Port, MD

Excerpt

Dr. Port and the Commons Clinic care team were amazing.
KB
Google
Reviewer’s Google activity

Michael Port, MD

Read all 16 matching accounts for Michael Port, MD →

Excerpt

From my very first appointment, Dr. Prem and his entire team made me feel like I was in the best hands.
HC
Google
Reviewer’s Google activity

Prem N. Ramkumar, MD, MBA

Excerpt

He and his staff have been so supportive, helpful, positive and professional from the beginning.
CM
Google
Reviewer’s Google activity

Prem N. Ramkumar, MD, MBA

Read all 79 matching accounts for Prem N. Ramkumar, MD, MBA →

Excerpt

I received exemplary care from Dr. Ahn and his staff.
JS
Google
Reviewer’s Google activity

Richard Ahn, MD

Excerpt

I want to thank Dr. Ahn and his team for everything, from pre-op to post-op, especially the recommendation for my occupational therapy.
TL
Google
Reviewer’s Google activity

Richard Ahn, MD

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Excerpt

Dr. Khurana’s staff is very professional and helpful.
KE
Google
Reviewer’s Google activity

Sanjay Khurana, MD

Excerpt

His office staff is efficient and well coordinated, which made the whole process smoother.
SS
Read review on Yelp

Sanjay Khurana, MD

Read all 139 matching accounts for Sanjay Khurana, MD →

Excerpt

I really appreciated the time spent with Dr. Garabekyan and his staff.
MJ
Google
Reviewer’s Google activity

Tigran Garabekyan, MD

Excerpt

Everyone at the office was a pleasure to deal with from my initial phone call, appointment confirmation call, office staff and x-ray tech.
GK
Google
Reviewer’s Google activity

Tigran Garabekyan, MD

Read all 10 matching accounts for Tigran Garabekyan, MD →

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Browse the written reviews rated 4 or 5 stars that match this topic. Filter by clinician, source, or rating.

848 written reviews

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Everyone was wonderful. Nice staff and great doctor!
JT
Google
Reviewer’s Google activity

Allyson Estess, MD

Highly recommended very nice staff and very comprehensive dr. Lee very nice person too everything with care thankyou soo much to the dr. Lee and staff thankyou much god bless yall dr. Lee made me feel soo comfortable thankyou alot
MC
Google
Reviewer’s Google activity

David Lee, MD

Hello my name is Larry I’m a 45yr old truck driver. For over two years my left leg was experiencing really bad nerve pain. L4 and L5 disc was pinching my nerve. After trying every other solution myself and Dr. Ortega agreed on surgery. He replaced both disc . Honestly speaking 6 months out of surgery and it has been a blessing. Before surgery my activity was very limited due to the pain. Walking or standing for more than 30 minutes was impossible sitting even caused me pain. Now I’m back to regular activity working out taking my young kids places. Work has been so much easier. I’m grateful for Dr Ortega and his team they took such good care of me after surgery and has continued to do so.
LA
Google
Reviewer’s Google activity

Brandon A. Ortega, MD

Sanjay Khurana has been my doctor since 2010. He is VERY knowledgeable, thorough, patient and kind and is not quick to suggest surgery and/or cut. Dr. Khurana’s staff is very professional and helpful. I highly recommend Dr. Sanjay Khurana.
KE
Google
Reviewer’s Google activity

Sanjay Khurana, MD

I am extremely happy with the results of my surgery with Dr. Khurana. The improvements have gone beyond what I expected. I can go upstairs pain-free, sleep comfortably on my side, and walk with considerably less pain and much more confidence. Those everyday changes have made a real difference in how I feel and how I move through the day. His office staff is efficient and well coordinated, which made the whole process smoother. I also want to recognize his PA, Brianna Sugimoto, who responded promptly to my post-operative concerns and was a big help during recovery. I would highly recommend Dr. Khurana and his team without hesitation.
SS
Read review on Yelp

Sanjay Khurana, MD

I am extremely happy with the results of my surgery with Dr. Khurana. The improvements have gone beyond what I expected. I can go upstairs pain-free, sleep comfortably on my side, and walk with considerably less pain and much more confidence. Those everyday changes have made a real difference in how I feel and how I move through the day. His office staff is efficient and well coordinated, which made the whole process smoother. I also want to recognize his PA, Brianna Sugimoto, who responded promptly to my post-operative concerns and was a big help during recovery. I would highly recommend Dr. Khurana and his team without hesitation.
S
Google
Reviewer’s Google activity

Sanjay Khurana, MD

Dr. Bae and the team made an excellent first impression. Dr. Bae was extremely personable, a great listener, and took the time to fully understand my concerns and answer my questions. I especially appreciated his thoughtful approach to shared decision-making—he clearly explained my options without making me feel rushed or pressured. His combination of expertise, compassion, and genuine care made me feel very comfortable and confident in his recommendations.
AA
Google
Reviewer’s Google activity

Hyun Bae, MD

Wonderful staff and environment, from the time you walk in the door, very professional yet friendly and personable. They were able to answer all my questions and take care of me right away! Highly recommend Dr Bae and his team!
JC
Google
Reviewer’s Google activity

Hyun Bae, MD

The visit was very professional and well run. There was very little waiting. The staff was very friendly and considerate. Dr. Bhalla actually listened and we had a nice conversation. There was very little waiting and the appointment didn’t feel rushed. On top of that, I feel that I understand what is going on and what the next steps are. It was a very positive experience.
F
Google
Reviewer’s Google activity

Amandeep Bhalla, MD

Dr. Port has been treating me for over 10 years now off and on for a back injury. He is so generous with his time and attention to my medical issues. Can't say enough good things about him and his staff. He's helped me tremendously over the years.
DV
Google
Reviewer’s Google activity

Michael Port, MD

Dr Bae is the best Ortho in the business!!! The office is beautiful and the staff are kind and professional. And Dr.Bae is brilliant- I’d follow his recommendations to the letter!!! Trust me and him!!
MS
Google
Reviewer’s Google activity

Hyun Bae, MD

I was referred to Dr. Prem Ramkumar after a sports injury that left me needing ACL and meniscus surgery on both knees, and I honestly couldn’t be more grateful that I was sent his way. From my very first appointment, Dr. Prem and his entire team made me feel like I was in the best hands. I had never been through an injury or recovery like this before, and the thought of having surgery on both knees was overwhelming. Dr. Prem walked me through everything step by step, answered every question I had, and always made sure I understood what to expect. He gave me so much confidence going into both surgeries and throughout my recovery. From pre-op, to surgery, to all of my follow-up appointments, I have felt genuinely cared for and supported. Dr. Prem is not only an incredible surgeon, but someone who truly cares about his patients and their recovery. His entire office has been wonderful as well, and that kind of support makes such a difference when you’re going through something this challenging. I still have more recovery ahead of me, but I’m so thankful for how far I’ve come and for the care I’ve received along the way. I’m incredibly grateful to Dr. Prem and his entire team and would recommend him without hesitation to anyone dealing with a sports injury or needing orthopedic surgery.
HC
Google
Reviewer’s Google activity

Prem N. Ramkumar, MD, MBA

We took our elderly mom to Dr Khurana’s office not only was he patient but very thorough in his recommendation. Since my mom was an urgent case their office worked hard to get her scheduled for surgery the same week. Kudos to Jessica from their surgerical team who handled all the paperwork seamlessly. Great experience!
CC
Google
Reviewer’s Google activity

Sanjay Khurana, MD

The whole staff were very friendly, helpful, professional.
RT
Google
Reviewer’s Google activity

Amandeep Bhalla, MD

GREAT TEAM! Dr. Estess is an incredible doctor and great leader. Staff is super friendly and helpful. Good location, not a hospital. Much appreciate the service and expertise.
GM
Google
Reviewer’s Google activity

Allyson Estess, MD

Dr. Bhalla is a warm and kind surgeon of great skill. Returning for an appointment after a few years, the new office is inviting, spotless and comfortable. And free parking! Moreover, the entire appointment was efficient (on time!) , well-organized and thorough. The staff were all friendly and professional. It was a great experience.
LC
Google
Reviewer’s Google activity

Amandeep Bhalla, MD

Friendly staff, wonderful doctor.
RL
Google
Reviewer’s Google activity

Eric S. Millstein, MD

Very nice and caring staff. Grey environment and caring physicians
BW
Google
Reviewer’s Google activity

Eric S. Millstein, MD

Beautiful office, well run, fabulous staff and a caring and attentive doctor.
JW
Google
Reviewer’s Google activity

Eric S. Millstein, MD

Dr. Bhalla was kind, listened to my concerns, and explained the current issues and the next steps involving my treatment . The front desk staff was friendly, and I only waited 10 minutes past my appointment time. Great experience overall!”
VR
Google
Reviewer’s Google activity

Amandeep Bhalla, MD

I could not have been more pleased with this visit. The outcome was not the one I hoped for (avoiding referral for a hip replacement), but the attention to every issue I brought up and the thorough explanation of it all left me with no unanswered questions about how to proceed. I did not go through any unnecessary diagnostic tests since the in office exam and x-rays were so in depth. I really appreciated the time spent with Dr. Garabekyan and his staff. Top notch.
MJ
Google
Reviewer’s Google activity

Tigran Garabekyan, MD

my first appointment therefore so far so good. nice staff, clean office, and attentive albeit late doctor …
MR
Google
Reviewer’s Google activity

Sanjay Khurana, MD

Dr Prem N Ramkumar is an outstanding surgeon. I am so grateful for everything he did for me with my knee injury. He responded to my online request for an appointment immediately and squeezed me into his extremely busy schedule. He then scheduled me into his surgery schedule which was also extremely full. He performed an ACL, menisci, hamstring graft surgery on my left knee 11 weeks ago. He did an amazing job. It is healing and stronger than ever. He and his staff have been so supportive, helpful, positive and professional from the beginning. I would highly recommend him and his staff for knee surgery.
CM
Google
Reviewer’s Google activity

Prem N. Ramkumar, MD, MBA

Dr. Bhalla is great! I've had back issues and intermittent pain throughout my adult years. Whenever it got intolerable I resorted to acupuncture and/or chiropractic care and on a few occasions epidurals. Someone cutting on my back was not anything I was receptive to. When sciatic episodes became more frequent and longer lasting and I was forced to postpone scheduled knee replacement surgery I reluctantly decided to again consult an orthopedic surgeon. After initial consultation, x-rays and MRI I had follow up appointment with Dr. Bhalla to discuss options. He recommended surgery. Still reluctant to go that route I opted for another try with an epidural, but to to no avail. Back to Dr. Bhalla who told me the problems were going to continue to get worse so at age 73 I finally agreed to surgery. Lower lumber fusion surgery was performed at Long Beach Memorial Hospital by Dr. Bhalla and Dr. Rao (vascular surgeon). Anterior Lumber Interbody Fusion (ALIF) and laminectomy surgeries were performed on Monday and Thursday of the same week. The week in the hospital (overall very good care and treatment) and first 2 weeks at home I experienced moderate pain and discomfort but nothing intolerable. After 2 weeks of light rehab at home I started physical therapy program. After several weeks of PT my back felt really good. It has been nearly one year since the surgery and other than minimal discomfort during the initial recovery period I have experienced no back pain! From the initial consultation through the post-op visits Dr. Bhalla thoroughly explained all the options, the details of the surgical procedure, the recovery and rehabilitation process and patiently answered all my questions. Dr. Bhalla is a compassionate and highly skilled physician and surgeon! And, kudos to his very competent and kind office staff. While back surgery is a last resort, if there is no other viable way to address your pain and problems Dr. Bhalla is the surgeon for you.
CM
Read review on Yelp

Amandeep Bhalla, MD

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