All matching patient reviews
Staff and office experience reviews
Page 2 of 36. Read the full source accounts and explore the clinicians beside their topic excerpts.
Meet the clinicians & explore this topic →
848 written reviews
Highest rated first · Newest within each rating
Office staff were pleasant and welcoming. The wait was short; I was taken care of quickly and efficiently. Dr. Lee is easy to talk with; he listens and responds with empathy. His recommendations are on point. I do recommend completing the intake forms prior to the appointment and early arrival to find a suitable parking spot.
David Lee, MD
The staff was very friendly and helpful. I had sent information but forgot to bring my Medicare and secondary insurance card. They knew they could trust us and when we got home we sent it right in. I very much appreciated that. Dr. Millstein was clearly knowledgeable about my condition, New exactly what treatment to give, and was very friendly, And accommodating. I can’t wait for my next joint to fall apart and you can be sure I will come back.
Eric S. Millstein, MD
Friendly staff. Great doctor and takes the time to talk.
Sanjay Khurana, MD
This was one of the rare great office visits! Friendly staff, short wait, knowledgeable doctors. I was seen by a PA, had X-rays, then saw Dr Bhalla, all within an hour. I highly recommend!
Amandeep Bhalla, MD
Very friendly and professional staff. The reception area is roomy and clean! Dr. Khurana explained everything involving the procedure recommended and was encouraging. Surgery set for next week. More to follow.
Sanjay Khurana, MD
Attention to detail is spot on. Excellent Doctor and staff.
Sanjay Khurana, MD
Expertise, knowledgeable and friendly staff, follow up.
Amandeep Bhalla, MD
I underwent the FAI arthroscopy with Dr. Ramkumar last month and the recovery has been very smooth. The early results have been great with more range of motion and less stiffness compared to before the surgery. The pain was so minimal after the surgery that I had to actively remind myself to follow the rest guidelines and not bear weight on my joint too soon. My original symptoms were a lot of hip stiffness and limited hip range of motion. I would also notice intense aching with weight lifting, long distance running, and skiing. I regularly stretched and would see physical therapists but my symptoms remained the same. Dr. Ramkumar did an incredible job of running through my symptoms, physical exam findings, and X-rays to diagnose the FAI and rule out other conditions. His discussion of management principles and what surgery and postop would entail was very helpful and reassuring. Also, knowing that he’s done so much of this type of surgery reassured me that my outcomes would be great and recovery would be smooth. He also has a physical therapy team in his clinic that has a structured routine to help improve the recovery process after surgery. I would 100% undergo this surgery with Dr. Ramkumar again and have already scheduled the surgery for my other hip. I would recommend anyone that notices this or similar symptoms to at least schedule a consultation with him to discuss further.
Prem N. Ramkumar, MD, MBA
The team at Commons Clinic are professional and personable. I felt taken care of from check-in to the time spent with Dr. Bhalla and the entire team.
Amandeep Bhalla, MD
I can't recommend Dr Bae high enough! Great experience from beginning to end. You want him to be on your team if you are in need.
Hyun Bae, MD
The entire was thorough and helpful. Dr Bae listens and provides thorough and logical next steps. I feel very comfortable with him and his team. Hoping we can solve for my back pain.
Hyun Bae, MD
Very professional front desk staff, Dr. Bhalla is highly communicative and empathetic doctor who has empathy for the patients. I recommend everybody to see Dr. Bhalla. Felt extremely satisfied with this first appointment with this office and clinic.
Amandeep Bhalla, MD
Great Dr and staff
Evish Kamrava, MD
I’m only 15 days out from my MAKO-assisted total knee replacement, and I’m already very happy with my decision to have Dr. Ramkumar perform my surgery. I originally found Dr. Ramkumar while researching the Nano Knee procedure and exploring my options for knee replacement. After learning more and meeting with him, I ultimately chose to work with Dr. Ramkumar and opted for the MAKO-assisted total knee replacement—and I’m so glad I did. Dr. Ramkumar really knows his stuff. From the beginning, he was thorough, straightforward, and made sure I understood exactly what to expect before surgery and throughout recovery. He lays everything out for you and provides in depth information through his website so that you can go into the process informed and prepared. I’ve been committed to following his directions, taking my medications as scheduled, and doing my physical therapy. I know I’m still very early in the healing process and have more work ahead of me, but at just 15 days post-op, I’m extremely happy with my progress. Dr. Ramkumar and his entire team have been knowledgeable, professional, and supportive throughout this experience. A total knee replacement is a big decision, and having confidence in your surgeon and the process makes all the difference. I’m grateful I did my research, grateful I chose Dr. Ramkumar, and very pleased with both the care I’ve received and my recovery so far.
Prem N. Ramkumar, MD, MBA
Dr Ramakumar and his staff were so accommodating. Everything was explained, everything was painless and the results of my knee replacement were great. You can't go wrong choosing Dr. Ramakumar. Bob Robilotta
Prem N. Ramkumar, MD, MBA
I was very pleased with my visit to Dr Kamrava's West Lake office. very friendly and helpful staff. I felt very comfortable with Dr Kamrava, he is very approachable, listens to your questions.. answers them thoroughly.. And explains things in detail.. I highly recommend Dr Kamrava
Evish Kamrava, MD
Dr. Port and the Commons Clinic care team were amazing. I highly recommend them. Very professional and great communication. Results were also good, great pain relief.
Michael Port, MD
The office is lovely, the staff is top notch and Dr. Bret is a rockstar.
Brett Pugh, PT, DPT
I was given a referral from my primary care doctor. I absolutely would consider dr. Ramkumar again if another knee injury occurs. The surgery itself was surprisingly not painful at all just sore for obvious reasons. Dr Ramkumar is honestly the best surgeon. I have only high praises for him and also Margo. She is so sweet and is so supportive. She gives helpful advice on what to do after surgery and if you’re struggling with medications or with after surgery care, by emailing her she will get to you with in the day and I love that! Best orthopedic team!
Prem N. Ramkumar, MD, MBA
The Dr + his staff Bernadette and August were excellent. Took time to listen and answer my questions.
Hyun Bae, MD
Had an anterior cervical fusion last week. Dr Khurana is absolutely the best surgeon ! he patiently spent time reviewing my scans and answering my concerns and questions. The procedure itself went smoothly and without complications. the surgical center is so officiently run. The entire staff is caring and helpful ! I am grateful to have had Dr. Kuhrana as my surgeon ! Thank You !
Sanjay Khurana, MD
My first appointment with Dr. Estess for a knee injury. I was not kept waiting long. The doctor was thorough, understanding, and patient, and put me at ease. Did not rush through the exam and took time to answer my questions, and gave me clear explanations. Also, very nice office and excellent staff.
Allyson Estess, MD
Very professional and informative. Very responsive sand helpful staff.
Amandeep Bhalla, MD
I was taken by LB Fire to Memorial after falling backward off my paver-covered porch and walkway, sustaining 4 fractures to my femur and making my 2012 hip replacement unstable. I was seen by the orth trauma team and referred to Dr. Ramkumar. He came to my room in the hospital, explained what was on the xray and CT scan. We planned for surgery after July 4th holiday. He went over potential benefits, complications, plan of care, etc. I was acutely aware that not too many ortho could do the complex repair. I had surgery, stayed 3 nights. Pain managed. Excellent care from all hospital staff, dept. My first post op appt with Dr. Ramkumar was positive, with wound vac and staple removal. Fracture healing was 2.5 weeks ahead of schedule! PT to be started in the next week at his office. I have to say when I called the office on a Monday morning at 8:01 a.m. to report wound vac battery died, I had a response within 1 minute. I found out that Dr. Ramkumar responded to me, issue resolved. I have positive outlook for my future, as a result.
Prem N. Ramkumar, MD, MBA
