Reviews by topic · Care experiences

Compassion and bedside manner.
In patients’ words.

Feeling heard and comfortable matters when you are choosing care. Here, our patients describe kindness, respect and bedside manner in their own words.

586 matching reviews16 clinicians

This collection shows written reviews rated 4 or 5 stars. These are individual experiences. A topic mention does not establish who performed a procedure, medical suitability or a typical result.

Read this catalog as Markdown

People behind your care

Meet the clinician.
Hear the experience.

Clinician order rotates between visits. Each portrait stays with that clinician’s patient accounts. Read the full reviews for context.

Excerpt

Dr Estess is an amazing surgeon and has fabulous bedside manners and very patient with my in pain aunt.
FN
Google
Reviewer’s Google activity

Allyson Estess, MD

Excerpt

She is full of knowledge with a bedside manner of a caring parent.
ES
Google
Reviewer’s Google activity

Allyson Estess, MD

Read all 41 matching accounts for Allyson Estess, MD →

Excerpt

Dr. Bhalla is a warm and kind surgeon of great skill.
LC
Google
Reviewer’s Google activity

Amandeep Bhalla, MD

Excerpt

Dr. Bhalla was kind, listened to my concerns, and explained the current issues and the next steps involving my treatment .
VR
Google
Reviewer’s Google activity

Amandeep Bhalla, MD

Read all 115 matching accounts for Amandeep Bhalla, MD →

Excerpt

Knowledgeable and caring. Very kind and very professional surgeon.
SB
Google
Reviewer’s Google activity

Andrew Wassef, MD

Excerpt

Dr. Wassaf goes above and beyond and not only does he possess skills and talent, but an amazing bedside manner and care.
EM
Google
Reviewer’s Google activity

Andrew Wassef, MD

Read all 10 matching accounts for Andrew Wassef, MD →

Excerpt

He is the most knowledgeable and caring person.
PN
Google
Reviewer’s Google activity

Brandon A. Ortega, MD

Excerpt

I like how they we're respectful and caring.
KJ
Google
Reviewer’s Google activity

Brandon A. Ortega, MD

Read all 8 matching accounts for Brandon A. Ortega, MD →

Excerpt

professional, caring, focused
CM
Google
Reviewer’s Google activity

Brett Pugh, PT, DPT

Excerpt

He has excellent bedside manner and couldn’t ask for a better therapist so thank you, Brett
MD
Google
Reviewer’s Google activity

Brett Pugh, PT, DPT

Read all 2 matching accounts for Brett Pugh, PT, DPT →

Excerpt

He is kind and patient and very knowledgeable.
PN
Google
Reviewer’s Google activity

Christopher Combs, MD

Excerpt

Amazing Doctor & staff, very professional and caring just exactly what I needed after an ankle fracture.
RV
Google
Reviewer’s Google activity

Christopher Combs, MD

Read all 4 matching accounts for Christopher Combs, MD →

Excerpt

He was extremely kind and caring.
JC
Google
Reviewer’s Google activity

David Lee, MD

Excerpt

Dr. Lee is easy to talk with; he listens and responds with empathy.
TB
Google
Reviewer’s Google activity

David Lee, MD

Read all 36 matching accounts for David Lee, MD →

Excerpt

Very nice and caring staff.
BW
Google
Reviewer’s Google activity

Eric S. Millstein, MD

Excerpt

Beautiful office, well run, fabulous staff and a caring and attentive doctor.
JW
Google
Reviewer’s Google activity

Eric S. Millstein, MD

Read all 132 matching accounts for Eric S. Millstein, MD →

Excerpt

front office person and the doctor was kind and patient going over everything that needed to be done and answered all of my questions.
JS
Google
Reviewer’s Google activity

Evish Kamrava, MD

Excerpt

He is very knowledgable, focused, caring, and determined to help his patients.
NR
Google
Reviewer’s Google activity

Evish Kamrava, MD

Read all 20 matching accounts for Evish Kamrava, MD →

Excerpt

The office is beautiful and the staff are kind and professional.
MS
Google
Reviewer’s Google activity

Hyun Bae, MD

Excerpt

He was kind and thoughtful.
MS
Google
Reviewer’s Google activity

Hyun Bae, MD

Read all 50 matching accounts for Hyun Bae, MD →

Excerpt

He has amazing skill and bedside manner.
S
Google
Reviewer’s Google activity

Leonel Hunt, MD

Excerpt

He was so kind, attentive, warm and patient with us, and full of thoughtful guidance.
CM
Google
Reviewer’s Google activity

Leonel Hunt, MD

Read all 7 matching accounts for Leonel Hunt, MD →

Excerpt

Everyone was professional, competent, caring at I felt ‘cared for’ every minute!
JJ
Google
Reviewer’s Google activity

Michael Port, MD

Excerpt

The team is great and was very attentive and kind.
DS
Google
Reviewer’s Google activity

Michael Port, MD

Read all 16 matching accounts for Michael Port, MD →

Excerpt

I would like to say that Dr. Ramkumar is very driven and compassionate with his craft of being a Orthopedic doctor.
RW
Google
Reviewer’s Google activity

Prem N. Ramkumar, MD, MBA

Excerpt

He is kind, considerate, knowledgeable, current with the latest technologies, all around, the ideal doctor for a joint replacement.
ML
Google
Reviewer’s Google activity

Prem N. Ramkumar, MD, MBA

Read all 51 matching accounts for Prem N. Ramkumar, MD, MBA →

Excerpt

He is knowledgeable, kind & caring.
CG
Google
Reviewer’s Google activity

Richard Ahn, MD

Read all 1 matching accounts for Richard Ahn, MD →

Excerpt

Dr. Khurana is a caring and experienced surgeon.
WC
Google
Reviewer’s Google activity

Sanjay Khurana, MD

Excerpt

He is VERY knowledgeable, thorough, patient and kind and is not quick to suggest surgery and/or cut.
KE
Google
Reviewer’s Google activity

Sanjay Khurana, MD

Read all 82 matching accounts for Sanjay Khurana, MD →

Excerpt

He has completely redefined my outlook on healthcare; I never knew doctors could be this patient, involved, compassionate, and genuine.
DG
Google
Reviewer’s Google activity

Tigran Garabekyan, MD

Excerpt

Dr. Garabekyan was intelligent, knowledgeable, caring and a good communicator.
JD
Google
Reviewer’s Google activity

Tigran Garabekyan, MD

Read all 11 matching accounts for Tigran Garabekyan, MD →

Make it personal

What matters
in your conversation?

Use the accounts here to think about the questions you want to bring to our team.

  • What helps me feel comfortable raising a concern?
  • Which details in these patient accounts would I like to ask our team about?

Explore the collection

Read more
patient experiences.

Browse the written reviews rated 4 or 5 stars that match this topic. Filter by clinician, source, or rating.

586 written reviews

Highest rated first · Newest within each rating

My appt was a follow-up to my successful surgery by Dr. Khurana of several years ago. My concerns were reviewed, and several options were identified. Dr. Khurana is a caring and experienced surgeon. I highly recommend him.
WC
Google
Reviewer’s Google activity

Sanjay Khurana, MD

Sanjay Khurana has been my doctor since 2010. He is VERY knowledgeable, thorough, patient and kind and is not quick to suggest surgery and/or cut. Dr. Khurana’s staff is very professional and helpful. I highly recommend Dr. Sanjay Khurana.
KE
Google
Reviewer’s Google activity

Sanjay Khurana, MD

Everyone was professional, competent, caring at I felt ‘cared for’ every minute!
JJ
Google
Reviewer’s Google activity

Michael Port, MD

Dr. Bae and the team made an excellent first impression. Dr. Bae was extremely personable, a great listener, and took the time to fully understand my concerns and answer my questions. I especially appreciated his thoughtful approach to shared decision-making—he clearly explained my options without making me feel rushed or pressured. His combination of expertise, compassion, and genuine care made me feel very comfortable and confident in his recommendations.
AA
Google
Reviewer’s Google activity

Hyun Bae, MD

I would like to say that Dr. Ramkumar is very driven and compassionate with his craft of being a Orthopedic doctor. If you read his bio and you will know why I say he is a patients doctor. He performed a meniscus repair on my right knee and after surgery I was not in any pain like I was the 1st time when it was performed by Kaiser. Thank you Dr. Ramkumar and keep up the great work of keeping people up on their feet. Peace and Blessing from the most HIGH.
RW
Google
Reviewer’s Google activity

Prem N. Ramkumar, MD, MBA

Dr Bae is the best Ortho in the business!!! The office is beautiful and the staff are kind and professional. And Dr.Bae is brilliant- I’d follow his recommendations to the letter!!! Trust me and him!!
MS
Google
Reviewer’s Google activity

Hyun Bae, MD

Dr. Lee was excellent and took time during his lunch to speak with via phone since I was out of town. He asked a lot of pertinent questions to try to determine what my actual issue was. He was extremely kind and caring. Would highly recommend speaking with Dr. David Lee.
JC
Google
Reviewer’s Google activity

David Lee, MD

Dr Estess is an amazing surgeon and has fabulous bedside manners and very patient with my in pain aunt. Everyone in our family fell in love with her and we appreciate her very much.
FN
Google
Reviewer’s Google activity

Allyson Estess, MD

I was referred to Dr. Prem Ramkumar after a sports injury that left me needing ACL and meniscus surgery on both knees, and I honestly couldn’t be more grateful that I was sent his way. From my very first appointment, Dr. Prem and his entire team made me feel like I was in the best hands. I had never been through an injury or recovery like this before, and the thought of having surgery on both knees was overwhelming. Dr. Prem walked me through everything step by step, answered every question I had, and always made sure I understood what to expect. He gave me so much confidence going into both surgeries and throughout my recovery. From pre-op, to surgery, to all of my follow-up appointments, I have felt genuinely cared for and supported. Dr. Prem is not only an incredible surgeon, but someone who truly cares about his patients and their recovery. His entire office has been wonderful as well, and that kind of support makes such a difference when you’re going through something this challenging. I still have more recovery ahead of me, but I’m so thankful for how far I’ve come and for the care I’ve received along the way. I’m incredibly grateful to Dr. Prem and his entire team and would recommend him without hesitation to anyone dealing with a sports injury or needing orthopedic surgery.
HC
Google
Reviewer’s Google activity

Prem N. Ramkumar, MD, MBA

Dr. Bhalla is a warm and kind surgeon of great skill. Returning for an appointment after a few years, the new office is inviting, spotless and comfortable. And free parking! Moreover, the entire appointment was efficient (on time!) , well-organized and thorough. The staff were all friendly and professional. It was a great experience.
LC
Google
Reviewer’s Google activity

Amandeep Bhalla, MD

Very nice and caring staff. Grey environment and caring physicians
BW
Google
Reviewer’s Google activity

Eric S. Millstein, MD

Dr. Kuhrana is the most skilled and caring doctor I’ve ever met. He performed surgery on me in 2014 and did a phenomenal job. When I’ve seen him since he’s always very caring and I would highly recommend him to anyone.
SG
Google
Reviewer’s Google activity

Sanjay Khurana, MD

Beautiful office, well run, fabulous staff and a caring and attentive doctor.
JW
Google
Reviewer’s Google activity

Eric S. Millstein, MD

Dr. Bhalla was kind, listened to my concerns, and explained the current issues and the next steps involving my treatment . The front desk staff was friendly, and I only waited 10 minutes past my appointment time. Great experience overall!”
VR
Google
Reviewer’s Google activity

Amandeep Bhalla, MD

Dr. Bhalla is great! I've had back issues and intermittent pain throughout my adult years. Whenever it got intolerable I resorted to acupuncture and/or chiropractic care and on a few occasions epidurals. Someone cutting on my back was not anything I was receptive to. When sciatic episodes became more frequent and longer lasting and I was forced to postpone scheduled knee replacement surgery I reluctantly decided to again consult an orthopedic surgeon. After initial consultation, x-rays and MRI I had follow up appointment with Dr. Bhalla to discuss options. He recommended surgery. Still reluctant to go that route I opted for another try with an epidural, but to to no avail. Back to Dr. Bhalla who told me the problems were going to continue to get worse so at age 73 I finally agreed to surgery. Lower lumber fusion surgery was performed at Long Beach Memorial Hospital by Dr. Bhalla and Dr. Rao (vascular surgeon). Anterior Lumber Interbody Fusion (ALIF) and laminectomy surgeries were performed on Monday and Thursday of the same week. The week in the hospital (overall very good care and treatment) and first 2 weeks at home I experienced moderate pain and discomfort but nothing intolerable. After 2 weeks of light rehab at home I started physical therapy program. After several weeks of PT my back felt really good. It has been nearly one year since the surgery and other than minimal discomfort during the initial recovery period I have experienced no back pain! From the initial consultation through the post-op visits Dr. Bhalla thoroughly explained all the options, the details of the surgical procedure, the recovery and rehabilitation process and patiently answered all my questions. Dr. Bhalla is a compassionate and highly skilled physician and surgeon! And, kudos to his very competent and kind office staff. While back surgery is a last resort, if there is no other viable way to address your pain and problems Dr. Bhalla is the surgeon for you.
CM
Read review on Yelp

Amandeep Bhalla, MD

Office staff were pleasant and welcoming. The wait was short; I was taken care of quickly and efficiently. Dr. Lee is easy to talk with; he listens and responds with empathy. His recommendations are on point. I do recommend completing the intake forms prior to the appointment and early arrival to find a suitable parking spot.
TB
Google
Reviewer’s Google activity

David Lee, MD

Dr Bae took his time to think out and explain everything. He showed us pictures of my neck stenosis MRI and what the surgery entailed. He was kind and thoughtful. He was very reassuring and recommended one more test before the final decision.
MS
Google
Reviewer’s Google activity

Hyun Bae, MD

Very pleased with my visit with Dr. Millstein, who answered all my questions and gave me positive feedback on my condition. Very knowledgeable and easy to talk to. Thanks! Also, want to compliment the X-Ray tech, Estefan (sp) for his kind attention, and the receptionist who dealt with my parking problems, and all the others who participated in my care. Really nice atmosphere, all in all.
PW
Google
Reviewer’s Google activity

Eric S. Millstein, MD

Dr Sanjay Khurana is a humble genius . I am writing on behalf of my husband a retired surgeon. He suffered two serious collisions and has had a 16 year history of back issues . Dr took at least half hour to review the current MRI and CT . He had performed surgery to remove a large ruptured disc fragment ,as emergency , in 2017 and fusion in 2019 . We reviewed new techniques and have a move forward treatment plan. Dr recommended we get second opinion and give serious thought . We have total confidence in his opinion and his surgical skill, empathy, and ability to communicate. 5 stars !!
PF
Google
Reviewer’s Google activity

Sanjay Khurana, MD

I’m incredibly impressed with Dr. Bae. He was very compassionate and was working hard to resolve a rather complicated a situation.
LB
Google
Reviewer’s Google activity

Hyun Bae, MD

Dr. Ally Estess took so much time and care with our son during his knee injury. She is full of knowledge with a bedside manner of a caring parent.
ES
Google
Reviewer’s Google activity

Allyson Estess, MD

Very professional front desk staff, Dr. Bhalla is highly communicative and empathetic doctor who has empathy for the patients. I recommend everybody to see Dr. Bhalla. Felt extremely satisfied with this first appointment with this office and clinic.
RR
Google
Reviewer’s Google activity

Amandeep Bhalla, MD

Dr. Lee is a caring and knowledgeable doctor who too the time to answer all of my questions.
JN
Google
Reviewer’s Google activity

David Lee, MD

Had an anterior cervical fusion last week. Dr Khurana is absolutely the best surgeon ! he patiently spent time reviewing my scans and answering my concerns and questions. The procedure itself went smoothly and without complications. the surgical center is so officiently run. The entire staff is caring and helpful ! I am grateful to have had Dr. Kuhrana as my surgeon ! Thank You !
JW
Read review on Yelp

Sanjay Khurana, MD

Understand your options

Bring your
next good question.

Browse every review topic →