Reviews by topic · Care experiences

Listening and clear explanations.
In patients’ words.

A clear conversation can make a complicated appointment easier to follow. Read what our patients say about listening, explanations and getting their questions answered.

693 matching reviews15 clinicians

This collection shows written reviews rated 4 or 5 stars. These are individual experiences. A topic mention does not establish who performed a procedure, medical suitability or a typical result.

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Clinician order rotates between visits. Each portrait stays with that clinician’s patient accounts. Read the full reviews for context.

Excerpt

Dr.Estess takes her time to explain things and offers the best options for care.
AG
Google
Reviewer’s Google activity

Allyson Estess, MD

Excerpt

She explained what was causing my knee pain and told me what could be done and why.
SG
Google
Reviewer’s Google activity

Allyson Estess, MD

Read all 47 matching accounts for Allyson Estess, MD →

Excerpt

Dr. Bhalla actually listened and we had a nice conversation.
F
Google
Reviewer’s Google activity

Amandeep Bhalla, MD

Excerpt

Dr was easy to talk to. Listen my problam.
JM
Google
Reviewer’s Google activity

Amandeep Bhalla, MD

Read all 110 matching accounts for Amandeep Bhalla, MD →

Excerpt

I felt like he actually listened to what I had to say and truly cared about my health and well being with my hip replacement.
MO
Google
Reviewer’s Google activity

Andrew Wassef, MD

Excerpt

He takes time to listen and address any concerns of each patient.
CT
Google
Reviewer’s Google activity

Andrew Wassef, MD

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Excerpt

He is incredibly professional, attentive, and took the time to answer all of my questions thoroughly.
KR
Google
Reviewer’s Google activity

Brandon A. Ortega, MD

Excerpt

He takes the time to explain everything about the surgery (CDR), what to expect after, answered every question I had which eased my mind.
MG
Google
Reviewer’s Google activity

Brandon A. Ortega, MD

Read all 17 matching accounts for Brandon A. Ortega, MD →

Excerpt

Listens to you. I refer him, indeed. God bless him.
DW
Google
Reviewer’s Google activity

Christopher Combs, MD

Excerpt

Great doctor, he takes enough time to explain your issues and very informative.
CC
Google
Reviewer’s Google activity

Christopher Combs, MD

Read all 11 matching accounts for Christopher Combs, MD →

Excerpt

Very professional, explained very well and in a way that I could understand.
GM
Google
Reviewer’s Google activity

David Lee, MD

Excerpt

really understand what my issues are and explains well what options for treatment are available to me. Highly recommend.
R
Google
Reviewer’s Google activity

David Lee, MD

Read all 57 matching accounts for David Lee, MD →

Excerpt

Very pleased with my visit with Dr. Millstein, who answered all my questions and gave me positive feedback on my condition.
PW
Google
Reviewer’s Google activity

Eric S. Millstein, MD

Excerpt

The visit to Dr. Millstein was comforting, as he thoroughly explained my shoulder issues, reviewed my options, and answered my concerns.
BR
Google
Reviewer’s Google activity

Eric S. Millstein, MD

Read all 149 matching accounts for Eric S. Millstein, MD →

Excerpt

I felt very comfortable with Dr Kamrava, he is very approachable, listens to your questions..
SP
Google
Reviewer’s Google activity

Evish Kamrava, MD

Excerpt

everything that needed to be done and answered all of my questions. I never felt rushed as one so often does in doctor’s offices.
JS
Google
Reviewer’s Google activity

Evish Kamrava, MD

Read all 20 matching accounts for Evish Kamrava, MD →

Excerpt

Dr. Bae was extremely personable, a great listener, and took the time to fully understand my concerns and answer my questions.
AA
Google
Reviewer’s Google activity

Hyun Bae, MD

Excerpt

They were able to answer all my questions and take care of me right away!
JC
Google
Reviewer’s Google activity

Hyun Bae, MD

Read all 51 matching accounts for Hyun Bae, MD →

Excerpt

He explained the reasoning behind his thinking, and explained how he came to the conclusion that he did.
DC
Google
Reviewer’s Google activity

Leonel Hunt, MD

Excerpt

Doctor Hunt explained to me in great detail how the surgery would be performed to free the nerve from the pinching.
VZ
Google
Reviewer’s Google activity

Leonel Hunt, MD

Read all 5 matching accounts for Leonel Hunt, MD →

Excerpt

Excellent care and explanation of the anesthetic plan. Dr Port is a skilled and knowledgeable doctor with a great bedside manner.
EM
Google
Reviewer’s Google activity

Michael Port, MD

Excerpt

Great explanations. Took the time to walk me through everything. And his staff is first class awesome!
CO
Google
Reviewer’s Google activity

Michael Port, MD

Read all 10 matching accounts for Michael Port, MD →

Excerpt

Dr. Prem walked me through everything step by step, answered every question I had, and always made sure I understood what to expect.
HC
Google
Reviewer’s Google activity

Prem N. Ramkumar, MD, MBA

Excerpt

I had even gone to see multiple doctors/orthos who gave me indefinite answers.
BO
Google
Reviewer’s Google activity

Prem N. Ramkumar, MD, MBA

Read all 80 matching accounts for Prem N. Ramkumar, MD, MBA →

Excerpt

Dr Ahn explained the surgery procedure and recovery path to me in detail.
CG
Google
Reviewer’s Google activity

Richard Ahn, MD

Excerpt

The entire process was just as Dr. Ahn explained and the surgery center nurses, anesthesiologist were great.
SJ
Google
Reviewer’s Google activity

Richard Ahn, MD

Read all 3 matching accounts for Richard Ahn, MD →

Excerpt

He also took the time to discuss all of my options and answered every single question I had.
EL
Google
Reviewer’s Google activity

Sanjay Khurana, MD

Excerpt

We have total confidence in his opinion and his surgical skill, empathy, and ability to communicate.
PF
Google
Reviewer’s Google activity

Sanjay Khurana, MD

Read all 114 matching accounts for Sanjay Khurana, MD →

Excerpt

We saw him for a consultation and I feel he did a thorough evaluation and took his time to explain his findings.
GK
Google
Reviewer’s Google activity

Tigran Garabekyan, MD

Excerpt

and go the extra mile to ensure I feel listened to and supported.
DG
Google
Reviewer’s Google activity

Tigran Garabekyan, MD

Read all 15 matching accounts for Tigran Garabekyan, MD →

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Browse the written reviews rated 4 or 5 stars that match this topic. Filter by clinician, source, or rating.

693 written reviews

Highest rated first · Newest within each rating

Besides his immense knowledge, Dr. Khurana showed patience and concern. He also took the time to discuss all of my options and answered every single question I had.
EL
Google
Reviewer’s Google activity

Sanjay Khurana, MD

Dr. Bae and the team made an excellent first impression. Dr. Bae was extremely personable, a great listener, and took the time to fully understand my concerns and answer my questions. I especially appreciated his thoughtful approach to shared decision-making—he clearly explained my options without making me feel rushed or pressured. His combination of expertise, compassion, and genuine care made me feel very comfortable and confident in his recommendations.
AA
Google
Reviewer’s Google activity

Hyun Bae, MD

Wonderful staff and environment, from the time you walk in the door, very professional yet friendly and personable. They were able to answer all my questions and take care of me right away! Highly recommend Dr Bae and his team!
JC
Google
Reviewer’s Google activity

Hyun Bae, MD

The visit was very professional and well run. There was very little waiting. The staff was very friendly and considerate. Dr. Bhalla actually listened and we had a nice conversation. There was very little waiting and the appointment didn’t feel rushed. On top of that, I feel that I understand what is going on and what the next steps are. It was a very positive experience.
F
Google
Reviewer’s Google activity

Amandeep Bhalla, MD

I was referred to Dr. Prem Ramkumar after a sports injury that left me needing ACL and meniscus surgery on both knees, and I honestly couldn’t be more grateful that I was sent his way. From my very first appointment, Dr. Prem and his entire team made me feel like I was in the best hands. I had never been through an injury or recovery like this before, and the thought of having surgery on both knees was overwhelming. Dr. Prem walked me through everything step by step, answered every question I had, and always made sure I understood what to expect. He gave me so much confidence going into both surgeries and throughout my recovery. From pre-op, to surgery, to all of my follow-up appointments, I have felt genuinely cared for and supported. Dr. Prem is not only an incredible surgeon, but someone who truly cares about his patients and their recovery. His entire office has been wonderful as well, and that kind of support makes such a difference when you’re going through something this challenging. I still have more recovery ahead of me, but I’m so thankful for how far I’ve come and for the care I’ve received along the way. I’m incredibly grateful to Dr. Prem and his entire team and would recommend him without hesitation to anyone dealing with a sports injury or needing orthopedic surgery.
HC
Google
Reviewer’s Google activity

Prem N. Ramkumar, MD, MBA

Very professional, explained very well and in a way that I could understand. Great bed side manners .
GM
Google
Reviewer’s Google activity

David Lee, MD

Dr Lee is a very attentive doctor, takes time to really understand what my issues are and explains well what options for treatment are available to me. Highly recommend.
R
Google
Reviewer’s Google activity

David Lee, MD

Great Attitude Attention to detail explained Everything to me and made sure I understood what was needed very Happy
RM
Google
Reviewer’s Google activity

Sanjay Khurana, MD

Dr was easy to talk to. Listen my problam. Well. L will see him again
JM
Google
Reviewer’s Google activity

Amandeep Bhalla, MD

Dr. Bhalla was kind, listened to my concerns, and explained the current issues and the next steps involving my treatment . The front desk staff was friendly, and I only waited 10 minutes past my appointment time. Great experience overall!”
VR
Google
Reviewer’s Google activity

Amandeep Bhalla, MD

I could not have been more pleased with this visit. The outcome was not the one I hoped for (avoiding referral for a hip replacement), but the attention to every issue I brought up and the thorough explanation of it all left me with no unanswered questions about how to proceed. I did not go through any unnecessary diagnostic tests since the in office exam and x-rays were so in depth. I really appreciated the time spent with Dr. Garabekyan and his staff. Top notch.
MJ
Google
Reviewer’s Google activity

Tigran Garabekyan, MD

Writing this review 4 week post op from a meniscus repair surgery. I seriously could not recommend Dr Prem Ramkumar more. I had been dealing with a horrid aching pain in the back of my knee for a whole year. I am 26 years old and it had negatively affected me so much that I could no longer do most physical activity that I liked to partake in. I had even gone to see multiple doctors/orthos who gave me indefinite answers. But - it wasn't until I met with Dr. Ramkumar that we were able to finally figure it out. He took one look at my MRI images and instantly knew what it was. Six weeks later from that appointment and my life is forever changed for the better. If you have knee or hip pain, don't wait!! See this doctor, it will be the best decision you could ever make!
BO
Google
Reviewer’s Google activity

Prem N. Ramkumar, MD, MBA

I’m a returning patient after 4 years. Dr.Estess takes her time to explain things and offers the best options for care.
AG
Google
Reviewer’s Google activity

Allyson Estess, MD

Dr. Bhalla is great! I've had back issues and intermittent pain throughout my adult years. Whenever it got intolerable I resorted to acupuncture and/or chiropractic care and on a few occasions epidurals. Someone cutting on my back was not anything I was receptive to. When sciatic episodes became more frequent and longer lasting and I was forced to postpone scheduled knee replacement surgery I reluctantly decided to again consult an orthopedic surgeon. After initial consultation, x-rays and MRI I had follow up appointment with Dr. Bhalla to discuss options. He recommended surgery. Still reluctant to go that route I opted for another try with an epidural, but to to no avail. Back to Dr. Bhalla who told me the problems were going to continue to get worse so at age 73 I finally agreed to surgery. Lower lumber fusion surgery was performed at Long Beach Memorial Hospital by Dr. Bhalla and Dr. Rao (vascular surgeon). Anterior Lumber Interbody Fusion (ALIF) and laminectomy surgeries were performed on Monday and Thursday of the same week. The week in the hospital (overall very good care and treatment) and first 2 weeks at home I experienced moderate pain and discomfort but nothing intolerable. After 2 weeks of light rehab at home I started physical therapy program. After several weeks of PT my back felt really good. It has been nearly one year since the surgery and other than minimal discomfort during the initial recovery period I have experienced no back pain! From the initial consultation through the post-op visits Dr. Bhalla thoroughly explained all the options, the details of the surgical procedure, the recovery and rehabilitation process and patiently answered all my questions. Dr. Bhalla is a compassionate and highly skilled physician and surgeon! And, kudos to his very competent and kind office staff. While back surgery is a last resort, if there is no other viable way to address your pain and problems Dr. Bhalla is the surgeon for you.
CM
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Amandeep Bhalla, MD

Office staff were pleasant and welcoming. The wait was short; I was taken care of quickly and efficiently. Dr. Lee is easy to talk with; he listens and responds with empathy. His recommendations are on point. I do recommend completing the intake forms prior to the appointment and early arrival to find a suitable parking spot.
TB
Google
Reviewer’s Google activity

David Lee, MD

Dr Bae took his time to think out and explain everything. He showed us pictures of my neck stenosis MRI and what the surgery entailed. He was kind and thoughtful. He was very reassuring and recommended one more test before the final decision.
MS
Google
Reviewer’s Google activity

Hyun Bae, MD

Very pleased with my visit with Dr. Millstein, who answered all my questions and gave me positive feedback on my condition. Very knowledgeable and easy to talk to. Thanks! Also, want to compliment the X-Ray tech, Estefan (sp) for his kind attention, and the receptionist who dealt with my parking problems, and all the others who participated in my care. Really nice atmosphere, all in all.
PW
Google
Reviewer’s Google activity

Eric S. Millstein, MD

Dr Sanjay Khurana is a humble genius . I am writing on behalf of my husband a retired surgeon. He suffered two serious collisions and has had a 16 year history of back issues . Dr took at least half hour to review the current MRI and CT . He had performed surgery to remove a large ruptured disc fragment ,as emergency , in 2017 and fusion in 2019 . We reviewed new techniques and have a move forward treatment plan. Dr recommended we get second opinion and give serious thought . We have total confidence in his opinion and his surgical skill, empathy, and ability to communicate. 5 stars !!
PF
Google
Reviewer’s Google activity

Sanjay Khurana, MD

Dr. Estess is very knowledgeable, a terrific listener and very good communicator. She explained what was causing my knee pain and told me what could be done and why. Couldn’t ask for more and everyone I interacted with in the office was also great.
SG
Google
Reviewer’s Google activity

Allyson Estess, MD

Very friendly and professional staff. The reception area is roomy and clean! Dr. Khurana explained everything involving the procedure recommended and was encouraging. Surgery set for next week. More to follow.
CS
Google
Reviewer’s Google activity

Sanjay Khurana, MD

The entire was thorough and helpful. Dr Bae listens and provides thorough and logical next steps. I feel very comfortable with him and his team. Hoping we can solve for my back pain.
MB
Google
Reviewer’s Google activity

Hyun Bae, MD

I visited Dr. Estess for ongoing knee pain and couldn’t be happier with the experience. She listened carefully to my symptoms and explained what was going on with my knees and the treatment options available. She took the time to answer all my questions without rushing, and I left with a clear plan going forward. Highly recommend her for anyone dealing with knee issues
DS
Google
Reviewer’s Google activity

Allyson Estess, MD

Dr Ramakumar and his staff were so accommodating. Everything was explained, everything was painless and the results of my knee replacement were great. You can't go wrong choosing Dr. Ramakumar. Bob Robilotta
RR
Google
Reviewer’s Google activity

Prem N. Ramkumar, MD, MBA

I was very pleased with my visit to Dr Kamrava's West Lake office. very friendly and helpful staff. I felt very comfortable with Dr Kamrava, he is very approachable, listens to your questions.. answers them thoroughly.. And explains things in detail.. I highly recommend Dr Kamrava
SP
Google
Reviewer’s Google activity

Evish Kamrava, MD

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