Reviews by topic · Care experiences

Care coordination and referrals.
In patients’ words.

Records, referrals and next steps can involve several people. Our patients describe the practical details of working with a care team in these reviews.

35 matching reviews9 clinicians

This collection shows written reviews rated 4 or 5 stars. These are individual experiences. A topic mention does not establish who performed a procedure, medical suitability or a typical result.

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Clinician order rotates between visits. Each portrait stays with that clinician’s patient accounts. Read the full reviews for context.

Excerpt

Appropriate referral to PT. Very happy that she was recommended to me!
MM
Zocdoc
Zocdoc profile

Allyson Estess, MD

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Excerpt

He reviewed my MRI and made a referral to another orthopedist regarding knee problem.
CS
Read review on Yelp

Amandeep Bhalla, MD

Excerpt

very satisfactory and looked forward to the referral to Dr. Karp, unfortunately his availability was delayed due to unforeseen circumstances.
LH
Google
Reviewer’s Google activity

Amandeep Bhalla, MD

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Excerpt

His staff and surgical coordinator were responsive, organized, and consistently supportive before and after surgery, a reflection of a well-run, patient-focused practice.
MH
Google
Reviewer’s Google activity

Brandon A. Ortega, MD

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Excerpt

The testing of my physical strength and agility was methodical, ending with a referral for MRI and follow up visit.
JJ
Google
Reviewer’s Google activity

Eric S. Millstein, MD

Excerpt

When any of my patients now ask me for a referral for orthopedics I will send them here.
MG
Google
Reviewer’s Google activity

Eric S. Millstein, MD

Read all 8 matching accounts for Eric S. Millstein, MD →

Excerpt

Dr. Bae and his staff are very together. Good consultation and thorough examination of my MRI, referral for further treatment.
DL
Google
Reviewer’s Google activity

Hyun Bae, MD

Excerpt

This included scheduling my appointments, working with my insurance company, coordinating my surgeries and all follow-up appointments, including phone calls checking on my recovery progress.
MH
Read review on Yelp

Hyun Bae, MD

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Excerpt

Dr. Port and the Commons Clinic care team were amazing.
KB
Google
Reviewer’s Google activity

Michael Port, MD

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Excerpt

I was given a referral from my primary care doctor.
KM
Google
Reviewer’s Google activity

Prem N. Ramkumar, MD, MBA

Excerpt

I’m so happy and blessed to have him in my care team because he has a track record of treating other athletes as well.
AZ
Google
Reviewer’s Google activity

Prem N. Ramkumar, MD, MBA

Read all 6 matching accounts for Prem N. Ramkumar, MD, MBA →

Excerpt

His office staff is efficient and well coordinated, which made the whole process smoother.
SS
Read review on Yelp

Sanjay Khurana, MD

Excerpt

surgery center he uses to his after care team is by far the BEST I have ever experienced.
LS
Google
Reviewer’s Google activity

Sanjay Khurana, MD

Read all 7 matching accounts for Sanjay Khurana, MD →

Excerpt

The outcome was not the one I hoped for (avoiding referral for a hip replacement),
MJ
Google
Reviewer’s Google activity

Tigran Garabekyan, MD

Excerpt

I am excited to see his practice grow and will continue to support him with any referral I can pass on to him.
MB
Google
Reviewer’s Google activity

Tigran Garabekyan, MD

Read all 2 matching accounts for Tigran Garabekyan, MD →

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35 written reviews

Highest rated first · Newest within each rating

I am extremely happy with the results of my surgery with Dr. Khurana. The improvements have gone beyond what I expected. I can go upstairs pain-free, sleep comfortably on my side, and walk with considerably less pain and much more confidence. Those everyday changes have made a real difference in how I feel and how I move through the day. His office staff is efficient and well coordinated, which made the whole process smoother. I also want to recognize his PA, Brianna Sugimoto, who responded promptly to my post-operative concerns and was a big help during recovery. I would highly recommend Dr. Khurana and his team without hesitation.
SS
Read review on Yelp

Sanjay Khurana, MD

I am extremely happy with the results of my surgery with Dr. Khurana. The improvements have gone beyond what I expected. I can go upstairs pain-free, sleep comfortably on my side, and walk with considerably less pain and much more confidence. Those everyday changes have made a real difference in how I feel and how I move through the day. His office staff is efficient and well coordinated, which made the whole process smoother. I also want to recognize his PA, Brianna Sugimoto, who responded promptly to my post-operative concerns and was a big help during recovery. I would highly recommend Dr. Khurana and his team without hesitation.
S
Google
Reviewer’s Google activity

Sanjay Khurana, MD

I could not have been more pleased with this visit. The outcome was not the one I hoped for (avoiding referral for a hip replacement), but the attention to every issue I brought up and the thorough explanation of it all left me with no unanswered questions about how to proceed. I did not go through any unnecessary diagnostic tests since the in office exam and x-rays were so in depth. I really appreciated the time spent with Dr. Garabekyan and his staff. Top notch.
MJ
Google
Reviewer’s Google activity

Tigran Garabekyan, MD

Dr. Port and the Commons Clinic care team were amazing. I highly recommend them. Very professional and great communication. Results were also good, great pain relief.
KB
Google
Reviewer’s Google activity

Michael Port, MD

I was given a referral from my primary care doctor. I absolutely would consider dr. Ramkumar again if another knee injury occurs. The surgery itself was surprisingly not painful at all just sore for obvious reasons. Dr Ramkumar is honestly the best surgeon. I have only high praises for him and also Margo. She is so sweet and is so supportive. She gives helpful advice on what to do after surgery and if you’re struggling with medications or with after surgery care, by emailing her she will get to you with in the day and I love that! Best orthopedic team!
KM
Google
Reviewer’s Google activity

Prem N. Ramkumar, MD, MBA

Dr. Bae and his staff are very together. Good consultation and thorough examination of my MRI, referral for further treatment.
DL
Google
Reviewer’s Google activity

Hyun Bae, MD

After extensive research and consultations with multiple spine surgeons, I chose Dr. Brandon Ortega and that decision proved to be absolutely the right one. From the outset, Dr. Ortega demonstrated a level of expertise, precision, and clinical judgment that immediately set him apart. He took the time to thoroughly explain my diagnosis, reviewed imaging in detail, and clearly outlined the reasoning behind each treatment option. His approach was thoughtful, methodical, and grounded in both experience and evidence. Having been under Dr. Ortega’s care for several months prior to surgery, I always felt confident that my case was being managed with careful attention and long-term planning. When surgery became necessary, his professionalism and technical skill were evident throughout the entire process. The results thus far have been outstanding. For the first time in a very long time, I am not experiencing the back pain, leg pain, shooting pain, or numbness that had significantly affected my daily life. The improvement has been both meaningful and noticeable. Equally impressive was Dr. Ortega’s team. His staff and surgical coordinator were responsive, organized, and consistently supportive before and after surgery, a reflection of a well-run, patient-focused practice. Choosing a spine surgeon is a major decision. Based on both the process and the results, I can say with confidence that Dr. Ortega is an exceptional surgeon whose skill, judgment, and care truly stand out. I would recommend him without hesitation to anyone facing complex spinal issues. — Michael H., Long Beach, CA
MH
Google
Reviewer’s Google activity

Brandon A. Ortega, MD

Dr. Ramkumar and his team (shoutout to Margo & Ishan) have been consistently superb throughout the entire process of helping me recovery from my injury (comprised of: ACL tear, lateral meniscus tear, & MCL sprain), which isn’t a surprise because even when I first met them I immediately knew that I was in good hands. Him and his team are so responsive (I always receive a response either in the same day or the next day) that I wonder when they find the time to sleep. Dr. Ramkumar’s knowledge is both expansive and current. So much so, that he used Cameron brink’s surgery as an example when he was telling me about the LET procedure. My dad tore his ACL twice, and neither of his surgeons ever mentioned the LET procedure in tandem with the ACL repair. So Dr. Ramkumar enlightened both my dad and me on its history and results. As an athlete who misses playing volleyball dearly, I’m so happy and blessed to have him in my care team because he has a track record of treating other athletes as well. The day of my surgery was quick and smooth. Dr. Ramkumar met with me before I was put under to go over everything again, and did so again when I woke up after the surgery as well to make sure the brace was properly fitted and that I had all the instructions/paperwork. I had minimal pain after surgery, and I was even able to bend my knee to 90 degrees the DAY AFTER surgery (90 degrees was my two week goal)!! TL;DR I’ve had the BEST experience I could ever hope for because of Dr. Ramkumar and his AMAZING team ✨❤️ (The picture attached is from my post-op appointment on Halloween lol, they are always VERY professional otherwise)
AZ
Google
Reviewer’s Google activity

Prem N. Ramkumar, MD, MBA

The best care team out there!! Ruptured my patellar tendon and recovered with full mobility within 8-10 weeks!
?
Google
Reviewer’s Google activity

Prem N. Ramkumar, MD, MBA

Excellent surgical coordinator and team!
KM
Google
Reviewer’s Google activity

Eric S. Millstein, MD

I'm writing to share my incredibly positive experience with Dr. Prem Ramkumar, an orthopedic surgeon specializing in hip replacements. My journey to finding him began with a concerning visit to my regular orthopedist, Dr. Vance Eberly. After months of increasing hip pain, and having reached my target weight for surgery, X-rays revealed the extent of the damage was beyond Dr. Eberly's scope of practice. This led to my referral to Dr. Ramkumar. Initially, I sought out a surgeon specializing in the anterior approach to hip replacement, a method known for its faster recovery and reduced limitations. My own research, combined with Dr. Eberly's recommendation, pointed me towards Dr. Ramkumar. His impressive credentials and overwhelmingly positive patient reviews confirmed he was the right choice. From my first consultation, I was impressed by Dr. Ramkumar's thoroughness. He took detailed X-rays, patiently explained the complexities of my condition, and clearly outlined the surgical procedure he proposed. His calm and reassuring demeanor greatly eased my anxieties. He confirmed that I was an ideal candidate for a total hip replacement, and we scheduled the surgery. The surgery itself was approximately four to five hours long, followed by a night of understandably significant post-operative pain. However, Dr. Ramkumar's dedication extended beyond the operating room. He visited me the following day, demonstrating genuine concern for my progress. Remarkably, by the second day post-op, I was already ambulating to the bathroom with a walker and managing stairs independently – prompting my discharge that same day. Following his precise post-operative instructions, including a tailored physical therapy program outlined on his website and meticulously executed by his skilled therapist, my recovery exceeded all expectations. Eighty-eight days post-surgery, I’m now walking one to two miles daily and continuing my rehabilitation exercises with continued strength and mobility gains. I wholeheartedly recommend Dr. Ramkumar. His expertise, coupled with his compassionate approach, made the entire process significantly less daunting than I anticipated. The nearly pain-free surgery and astonishingly rapid recovery are testaments to his surgical skill and commitment to patient care. If you are facing a hip replacement, I urge you to consider Dr. Ramkumar. He truly is exceptional. Sincerely, M. Colasurdo
MC
Google
Reviewer’s Google activity

Prem N. Ramkumar, MD, MBA

ACL Reconstruction & Meniscal Repair Success After consulting with several orthopedic specialists about my ACL and meniscus injuries, I ultimately chose Dr. Ramkumar—and I am so glad I did!! During my first appointment, his approach stood out: as clear, detailed, compassionate, and above reproach. He took the time to explain every option available to me, answering anll my questions, and immediately gave me confidence in his care. His entire support team deserves recognition. His Nurse Practitioner was attentive and reassuring throughout the process. The Surgery Coordinator made the pre-op scheduling seamless, and the front desk team was consistently welcoming and efficient. A special shout-out to the Disability Forms Specialist as well—quick, knowledgeable, and kind, which made dealing with the paperwork stress-free. The pre-op process was impressively thorough. Dr. Ramkumar’s comprehensive website laid out everything I needed to know—from the days leading up to surgery, to what to expect the day of, to post-op recovery protocols. That kind of accessibility and detail truly made a difference in helping me feel prepared and empowered. A few days after surgery, I had a minor concern and messaged his office—Dr. Ramkumar responded almost immediately, which speaks volumes about his dedication and attentiveness to patient care. Thanks to his clearly communicated physical therapy protocol, I am pleasantly surprised to be back to most of my usual activities just 4 short weeks after surgery. I never expected such progress so soon, and it’s a direct result of the quality of care I received. To Dr. Ramkumar and your incredible staff: thank you for guiding me through this journey with expertise, efficiency, and genuine care. I’m beyond grateful.
KG
Google
Reviewer’s Google activity

Prem N. Ramkumar, MD, MBA

Dr. Bhalla is an excellent spinal surgeon and he has an excellent staff. The staff got me in earlier than my original appointment because I was in a great deal of pain. The surgery coordinator did an excellent job of facilitating the process leading up to the procedure. Dr. Bhalla has been excellent from start to finish, taking the time to carefully listen and explain my situation to me and answer questions. There was a great deal of follow-up post surgery. The entire atmosphere of the office and Dr Bhalla 's. very professional demeanor created an environment in which I had complete trust and confidence in him as a person, in his professional abilities, and in his office staff. I am extremely grateful that I had such an excellent person and doctor for my surgery and care.
JD
Google
Reviewer’s Google activity

Amandeep Bhalla, MD

Initial visit...found Dr. Millstein to be extremely professional, as well as, very engaging, (which put me at ease); his questions were very pointed & organized - with follow-up questions that delved, more thoroughly, into my concerns. The testing of my physical strength and agility was methodical, ending with a referral for MRI and follow up visit. I was given a few possible options, to consider, depending upon what MRI disclosed. The staff was great too! Update: 3/16/25 Every visit, same constancy of professionalism and care (Dr. Millstein & staff)... Expressly Beth (front) and Shavon (admin), BOTH...extremely professional, polite, pleasant, friendly and welcoming... immediately upon entering, beginning with their smile...they remove all my apprehensions regarding the office visit. I'm so very grateful...despite the extra travel dlistance (for me), because of their recent move and more expensive parking rates...well woth it...just to enjoy their company!! And I have wonderful supportive and Godly friend's...so...it's not desperation LOL... I genuinely appreciate and love these folks!!
JJ
Google
Reviewer’s Google activity

Eric S. Millstein, MD

Dr Bhalla spent time explaining my spine issues. He reviewed my MRI and made a referral to another orthopedist regarding knee problem. I felt that Dr. Bhalla gave me individual treatment and did not push any invasive treatment. His kindness and care of patients is obvious.
CS
Read review on Yelp

Amandeep Bhalla, MD

My visit with Dr. Bhalla was very satisfactory and looked forward to the referral to Dr. Karp, unfortunately his availability was delayed due to unforeseen circumstances. Looking forward to having the procedure this Friday, 5/12/23.
LH
Google
Reviewer’s Google activity

Amandeep Bhalla, MD

I give Dr. Khurana a million stars if I could. He is very knowledgeable and compassionate. I thought I hurt my left shoulder somehow and had excruciating nerve pain running down my left arm. It was so bad I wanted to chew it off myself. I went to several doctors that sent me for an MRI of the shoulder and was sent for physical therapy. One finally sent me for an MRI of my neck which showed a degenerative disk that was pressing on a nerve. I wasn't comfortable with that doctor or a fan of spine surgery so I went to a chiropractor for help. After several treatments there was no relief in sight. By some miracle my dermatologist suggested I call Dr. Khurana and get a second opinion. I did and was able to get an appointment the next day! When he saw me almost in tears from the pain and me telling him I had a planned trip to Italy a week later, he immediately told me he would make room for me to have surgery to replace a disk in my neck the very next day. Something about the way he said it and of course researching him the day prior, made me feel at ease. Well, he did the surgery, it took a few days to feel myself again, but only because of the anesthesia. I felt no pain the moment I woke after surgery. The pain was gone! Within one week, I was able to board several flights, pain free and enjoy a well deserved Italian vacation with my family. I wouldn't have been able to do that without the surgery and certainly not without Dr. Khurana's expertise! His staff from the front desk to the surgery center he uses to his after care team is by far the BEST I have ever experienced. Don't hesitate to make an appointment if you have spinal pain. You have a life to live and Dr. Khurana may help you live it pain free! Thank you again doctor for your compassion!
LS
Google
Reviewer’s Google activity

Sanjay Khurana, MD

We were running late and they waited for us at the very end of the day. I work for a surgeon so I understand how it is important for people to be on time. So I am extremely grateful that they waited for us. My mom and I absolutely Loved Dr. Millstein and his team. When any of my patients now ask me for a referral for orthopedics I will send them here.
MG
Google
Reviewer’s Google activity

Eric S. Millstein, MD

Dr. Millstein is my orthopedic surgeon of choice for my own surgery coming up. I’m sure anyone reading this can imagine how important a shoulder surgery would be for me as a surgeon myself. I asked several colleagues for referrals, and all roads led to Dr. Millstein
DT
Google
Reviewer’s Google activity

Eric S. Millstein, MD

In 2011 i was referred to Dr Khurana because my case was extremely severe. Best referral ever. I have a lemon of a skeleton which continues to erode but thank goodness i have a great Dr who knows how to repair it. His knowledge and explanations are thorough and covey the overall picture of what, where, when, why, and how to proceed. If you need a surgeon, this is THE one you want
JH
Google
Reviewer’s Google activity

Sanjay Khurana, MD

Very user friendly. Caring attitude. Appropriate referral to PT. Very happy that she was recommended to me!
MM
Zocdoc
Zocdoc profile

Allyson Estess, MD

I appreciated the in-depth explanation of what my back problems could have been. I followed through with Dr. Bhalla's referral and so far so good!
RG
Google
Reviewer’s Google activity

Amandeep Bhalla, MD

Dr. Ramkumar is a great doctor! The first time we met Dr. Ramkumar, he was very hands on. He took the time to walk me back to get an X-ray and spent time explaining my unique condition and what he will do to help relieve my pain I had for years. He helped coordinate my surgery from start to finish and he would call to update me on every step… all prescriptions was called in. Also, my concerns about having surgery in the hospital instead of outpatient was important because of my medical history and he was instrumental in making sure my surgery was scheduled as an inpatient procedure. The day of surgery he came in early to explain all the details of my procedure and what to expect after the procedure was done. After surgery he updated my family and he took the time to answer any and all questions and showed pictures of before and after surgery, which was 100% better than what I was dealing with for years. Even after a long day of doing other patients surgeries he took the time to come visit me before he left for the day. The next day after my surgery he came and spoke to PT and told them exactly what type of therapy exercises he wanted. He even got on the ground to demonstrate the exercises. He made arrangements for me to continue physical therapy after I was discharged, so I didn’t have to worry. He made himself available all hours of the day calling to check on me or a text. If I text him he would respond right away or call.
SB
Google
Reviewer’s Google activity

Prem N. Ramkumar, MD, MBA

I have had numerous spine issues and Dr. Khurana has operated on my spine every time. Dr. Khurana and his staff are really excellent in the care they have given me. A special shout-out to his Surgical Coordinator Jessica Gomez who always answers her phone and thoroughly answers my many questions. Dr. Khurana is an excellent surgeon that really cares, I highly recommend him and his top notch team. As a side note, at both my 3 month and 6 month follow up appointments there is no pain at all. Recent August 2023 edit: Also, it’s been a year now without pain and I feel terrific. So no more appointments are scheduled. Dr. Khurana said to call for an appointment only if needed. Truly a great caring surgeon.
JM
Google
Reviewer’s Google activity

Sanjay Khurana, MD

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