Staff and office experience reviews

I saw Dr Millstein for my left total knee replacement over a year ago…from booking my surgery, his staff and the doctor himself, it’s 5 star ⭐️’s from me. I’m even booking my next knee replacement - other side - next month!

Eric S. Millstein, MD

Dr Kamrava has been excellent in helping me manage my pain. He is knowledgeable personable and caring. Kudos to Nora and his Staff as well. Thank you 💙

Evish Kamrava, MD

Dr. Bhalla is an excellent spinal surgeon and he has an excellent staff. The staff got me in earlier than my original appointment because I was in a great deal of pain. The surgery coordinator did an excellent job of facilitating the process leading up to the procedure. Dr. Bhalla has been excellent from start to finish, taking the time to carefully listen and explain my situation to me and answer questions. There was a great deal of follow-up post surgery. The entire atmosphere of the office and Dr Bhalla 's. very professional demeanor created an environment in which I had complete trust and confidence in him as a person, in his professional abilities, and in his office staff. I am extremely grateful that I had such an excellent person and doctor for my surgery and care.

Amandeep Bhalla, MD

The staff is friendly and the office is very clean. I get the best care from Dr Kamrava.

Evish Kamrava, MD

Dr. Millstein and his team were wonderful during my son’s recent laterjet shoulder surgery. Big should out to his anesthesiologist who was also amazing and so kind. This was my son’s second shoulder surgery in 2 years and after a lot of research and recommendations we went with Dr. Millstein and we are so glad we did! He was kind, professional and took his time explaining the procedure in detail and all the recovery steps. We are 3 weeks out and looking forward to our next post op meeting to assess his healing and progress. Great experience so far! Thank you Dr. M.

Eric S. Millstein, MD

Dr Khura a is a highly skilled surgeon with a very professional staff. Visits have been great to the office

Sanjay Khurana, MD

I went to see Dr. Khurana to talk about the low back pain I’d been having but while I was there he wanted to get x-rays on the two cervical disc replacements I’d had done 3 years ago. He found that one of them was failing. He got me in within a few days, removed the replacement and fused that level, feels great now but could have been bad news had he not been on top of things and ordered the x-rays. His attention to detail is second to none and his team and staff are always incredible!! There is no one I would trust more with my spine!!

Sanjay Khurana, MD

I can't say enough great things, about this doctor, his staff and the surgical center, where he performed my rotator cuff surgery, in November. Incredibly humble doctor, who doesn't think he's God, but truly is, in his field. Should my husband, or I need (fingers crossed that we won't) knees, or shoulders, he's our guy. Fabulous personality, too! Thanks Dr. Millstein, so happy to be back on the court!

Yelp^®

Eric S. Millstein, MD

After years of dealing with chronic numbness and tingling in my arms, I finally found relief thanks to Dr. Ortega and his incredible team. From the moment I walked in, I felt welcomed, heard, and taken seriously. I had tried everything—physical therapy, cortisone shots, rest—but the symptoms persisted. Dr. Ortega took the time to review my MRI in detail, explain my condition thoroughly, and walk me through all my options. Just weeks later, he successfully performed surgery to replace three damaged discs in my cervical spine (C4–C7). I’m now just two weeks post-op and already feeling a huge difference. While there’s still some soreness from the recovery process, the intense pain caused by spinal cord compression and disc herniation is gone. This review may be a little early, but I couldn’t wait to share my gratitude. Once I’m fully healed, I look forward to writing an update—but for now, I’m just excited to be getting back to the active lifestyle I’ve missed for so long. Thank you, Dr. Ortega, for helping me take my life back.

Brandon A. Ortega, MD

Very clean office, the CSR's there are very friendly, well all staff are friendly. Dr. Brandon assisted me with my concerns and my issues. Thank you very much!

Brandon A. Ortega, MD

Very good doctor and staff

Richard Ahn, MD

Dr. Brandon Ortega, my Orthopedic Surgeon, whom I love and respect, is a shining example of compassion and precision. In my entire life, I have never met a Doctor so genuinely caring and meticulous. He was a divine blessing in my life. In 2023, he performed a Lumbar fusion decompression on my spine. He performed an Anterior Cervical Discectomy and Fusion (ACDF) on my neck on 5-12-25, and I'm looking forward to feeling much better again.🙌 On 5-12-25, my surgery was a resounding success, he repaired the disc in my neck, and I'm now embarking on a transformative journey of healing, strength, growth, and freedom from pain!!!🦋 I'm ecstatic to share that Dr. Ortega has done it again, surrounded by his exceptional staff in a radiant healing atmosphere filled with light and professionalism! As I closed my eyes, I was serenaded by "Everything is going to be alright"! And that was uplifting vibrations. Again, thank you, Dr. Ortega, you're a blessing to the world! Ms. Sherry Pruitt 💛

Brandon A. Ortega, MD

I was referred to Dr. Bhalla and was pleasantly surprised. He was kind, listened to my concerns and I felt like he genuinely cared about my well-being. His staff was pleasant as well. I had heard nothing but great things about Dr. Bhalla prior to seeing him.

Amandeep Bhalla, MD

Great Dr. and staff

Brandon A. Ortega, MD

Courteous and friendly staff. Dr Ortega listens and answered all my questions

Brandon A. Ortega, MD

Dr. Ortega and his staff were very thorough and professional.

Brandon A. Ortega, MD

The office is very clean & fairly new. Front office staff for appointments & filing of disability paperwork are extremely nice. Nurse visits for wound care - they are cautious to not cause any pain when cleaning, changing bandages or removing staples/sutures. Dr. Ortega has a great bedside manner in clinic & hospital. Surgery was scheduled to be a fusion, based off an MRI. An X-Ray was done in office & he found he could do a decompression vs fusion & gave me the choice. I went with decompression based on the possibility of issues with other discs down the road. PAIN: Has been minimal if any, including surgery. Elena, his scheduling assistant has been very accommodating with scheduling appointments, surgical approval & dealing with my hectic work schedule. The office has its own PT room. In the past 12 years of dealing with Sciatica, and PT, I have never been in such a nice PT location. The PT doctor & therapists are all very nice, knowledgeable of their job & make sure you are comfortable and not in any pain. Prior to my surgery I did a lot of research of spinal orthopedic Dr’s in my plan before choosing Dr Ortega. I highly recommend Dr Ortega if you are considering spinal surgery.

Brandon A. Ortega, MD

My 89 y/o father had lived with generalized, constant and severe pain for 3 years. Over this period, he had been prescribed multiple forms of pain medications. He also received medical massages, chiropractic care, acupuncture treatments, steroid injections and two epidurals. Unfortunately he received little relief and nothing long term. Because of his age he felt fearful of surgery. But his pain became so unbearable he was willing to take a chance with surgical intervention. He was referred to an Orthopedic Surgeon, Dr. Brandon Ortega. From the initial consult and all following visits Dr Ortega displayed a level of professionalism, expertise and care that far exceeded our expectations. It has been 3 months since his procedure. My father is now 100% pain free. We are extremely grateful to Dr. Ortega and his staff ( Elena) for the exceptional care he has received. Thank you Dr. Ortega for your professional care and compassion of my father.

Brandon A. Ortega, MD

Dr. Ortega is very competent surgeon. His staff is professional courteous, efficient, timely. I recommend this group..

Brandon A. Ortega, MD

My testimony is giving God all the Glory for Dr. Brandon Ortega and his team. Many days I wanted to give up but didn’t! I believed God would heal me someday! It was 2012 when I truly started feeling the spinal pain. I was also experiencing joint pain! It began getting worse throughout the years. It was 2023 when I first met with Dr. Brandon Ortega who is part of the Optum Group. Dr Ortega is a Dr who took the time in explaining my condition. Dr. Brandon explained my condition which was, Cervical Nerve Root Disorder. He explained MRIs, X-rays and so forth. Dr. Ortega is just one of the many Drs. left in the medical profession who takes the time with his patients! Thank God. This has been my experience in such short period of time. Prior to Dr. Ortega, I saw many Specialist regarding my medical issues.I tried every Conventional Medicine and Physical Therapy to help relieve the painful suffering, I was dealing with. Not to mention years of depression. Dealing with the fact, that this aliment had left me drained was not easy. My health was rapidly declining. It was sometimes difficult for anyone to tell unless, I was having difficult days which kept me indoors. I was a silent sufferer! Dr. Ortega was honest enough to let me know, the only medical solution to stop the pain would be surgery. He discussed the procedures. I saw and read all the necessary information I needed to know and see. I sort the Lord on this matter. It was then I knew in my heart, that Dr. Ortega was the right Dr. in performing this procedure! I had my surgery on April 8th 2025. It has been one of the best decisions made. I am feeling 99.9% better in my life today. I thank God everyday. If do cry, it’s tears of joy! Anyone who has ever suffered from chronic pain can tell you, it will rob you of whatever joy you had or have. I’m am far happier than I have ever been. I’m slowly but surely recovering and getting back to enjoying life once again! Thank you Lord🙏🏼🙏🏼Thanks to Dr. Ortega and his awesome team at the Institute and Memorial Hospital 🙂

Brandon A. Ortega, MD

His assistant Elena is very friendly and helpful Dr .Ortega made me feel at ease about my surgery and I love his bedside manner

Brandon A. Ortega, MD

Friendly staff. Didn't have to wait long

Brandon A. Ortega, MD

Dear Dr. David Lee, I wanted to express my sincere appreciation for the wonderful care I received from you and your team. I especially appreciated how you listened to my concerns and created a comprehensive plan. Although I ultimately opted for surgery, I felt it was the best decision for my situation, and I highly recommend you and your team to others.

David Lee, MD

Excellent patient encounter. Efficient office staff. Thank you very much

Hyun Bae, MD