Staff and office experience reviews

Dr. Bae and his team were amazing, start to finish. It’s hard to believe that something as complex as Cervical Disc Replacement surgery could be handled so smoothly, and the fact that it was completely an outpatient procedure made it even more comfortable. I’m going to be recovering for a bit but I just had the surgery a week ago and I’m already feeling 200% better. Would definitely recommend Dr. Bae to anyone in need of this kind of procedure!

Hyun Bae, MD

I was suffering terribly with neck pain for years and my last resort option was surgery. Prior to going to Dr. Bae my option was fusion of the discs in my neck that would limit my neck movement. Dr Bae offered another option that would give me complete mobility in my next that would not involve fusion. He spent a lot of time with me explaining the procedure and its previous successes. His staff was amazing as well. I am so happy with the results; no more pain or debilitating migraines and I now have complete flexibility of movement in my neck. Dr Bae has been a godsend and I would highly recommend him to anyone who is suffering from spinal issues.

Hyun Bae, MD

Beautiful offices, excellent staff. No long waits. And Dr. Bae is the best!

Hyun Bae, MD

The experience was first class. The person who checked me in was kind and professional. The appointment started on time. The doctor’s assistant who brought me to the room was very good. The offices are bright and light! Dr Bae is the very best.

Hyun Bae, MD

Dr. Bae and staff were outstanding. He far exceeded his sterling reputation for knowledge, bedside manner, etc. As a physician myself, I look forward to following up with him to resolve my current issues.

Hyun Bae, MD

Amazing staff, from start over the phone following the in person appointment with Dr Bae was great !. very attentive professional and kind Dr Bae has great bedside manners explained everything and took the time, highly professional and extremely knowledgeable I have scheduled surgery with him and I feel assured.

Hyun Bae, MD

Dr. Bae and his staff are extraordinary. 5 years ago Dr. Bae surgically repaired my wife’s back with a synthetic disc that he created and installed. Three months ago he put 2 new synthetic discs in my lower spine, relieving the nagging pain I’ve dealt with for years. I can’t recommend him and his staff highly enough. He’s the best.

Hyun Bae, MD

Dr. Bae and his staff weee very helpful and informative. I did not feel rushed in and out. He was very understanding of my personal apprehensions of surgical options, and reassuring as to the concerns I had of surgery affecting my ability to continue my work.

Hyun Bae, MD

Fantastic doctor and wonderful staff. Surgeries a fabulous success. Dr Bae is brilliant. Have had 2 surgeries, one 15 years ago and one this week. Both huge successes. His assistant Bernadette is top shelf too! They are the gold standard.

Hyun Bae, MD

Dr. Bae is an excellent diagnostician who zeros in on the real source of a problem. Then he fixes it. He empowers patients by educating us. He works from a simple approach to a more challenging one, if necessary. His staff is organized and treats patients as human beings. Dr. Bae is someone I trust based on two surgeries, one larger and one small.

Hyun Bae, MD

I would give 10 stars if I could to this team and Dr. Bae. Extremely knowledgeable and discusses your options in plain English. He and his team truly care about you as a patient and wants you to have the best outcome. Special thanks to both Bernadette in August for all their help.

Hyun Bae, MD

The doctor was very compassionate in addition to being a true master of the surgical craft. The scheduling process was quite easy and staff extremely polite and helpful.

Hyun Bae, MD

My husband and I both had disc replacement surgery from Dr Bae. The whole process from the office girls to his assistant to seeing Dr.Bae was a great experience! The surgery was the easiest surgery we ever had! We love Dr Bae, he is happy, friendly and very professional. Our entire experience was awesome.We would highly recommend Dr Bae and his team!

Hyun Bae, MD

Dr. Bae and his team are highly professional and quite competent. I elected not to do a surgery at this time but would certainly trust in this team when the time comes.

Hyun Bae, MD

Dr Bae and his staff are top notch. The results speak for themselves, and I couldn’t recommend him more highly.

Hyun Bae, MD

Dr. Bae and his staff are easy to reach and were informative and attentive both before and after surgery.

Hyun Bae, MD

Amazing surgeon and staff. We were able to get an appointment within days of calling. My husband was in really bad pain and unable to walk and Dr. Bae examined him and his MRIs and got him scheduled for surgery within days of our initial visit. The surgery was a success and my husband's on the way to recovery. Great follow up by the doctor and his entire staff. Highly recommend!!

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Hyun Bae, MD

This is a follow up review regarding my surgery on C3-C4, artificial disc placed August, 2018. I am so grateful for Dr Bae and team for the excellent results. As a busy Dentist, I was back to work in two weeks with complete mobility and zero pain. Dr Bae is dedicated to providing the utmost in spinal surgery.

Hyun Bae, MD

Dr Bae is not only an exceptional surgeon, he is such a warm and compassionate doctor. I was referred to him and i am happy to say that i am now totally pain free, walking well, etc. My surgery was 2 weeks ago!! His staff is great, especially his PA Avital..She is absolutely wonderful.. I would highly recommend Dr Bae!

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Hyun Bae, MD

Incredible results from an incredible spine surgeon! Dr. Hyun Bae possesses a completely different level of understanding and surgical skill-set that elevates him well above his peers in his field of expertise. Just look at his resume, it's clear why he's considered the best spine surgeon in the U.S. by those who've had the pleasure of being repaired by him. It wasn't by chance that I went to Dr. Bae, I researched spine surgeons in the U.S. extensively and interviewed several before concluding Dr. Bae was clearly the most talented surgeon I could select. And he didn't disappoint me! The entire staff at The Spine Institute Center for Spinal Restoration is very professional and highly efficient. This included scheduling my appointments, working with my insurance company, coordinating my surgeries and all follow-up appointments, including phone calls checking on my recovery progress. Tackling my complicated issue required two separate cervical spine surgeries. The first consisted of a posterior laminotomy, medial facetectomy and foraminotomy at level C7/T1, followed 3-weeks later with a complete 2-level anterior disc replacement at levels C5/C6 & C6/C7. State of the art titanium/polymer artificial discs were securely implanted, providing me with a full range of motion and pain-free use of my neck. Both surgeries were performed at the Advanced Surgical Center of Beverly Hills on an outpatient basis, which would have been unimaginable just 5-years ago. Amazingly, my disc replacement surgery began at 7am and I was in my vehicle being driven home at 1pm the same day, wearing only a soft neck brace for the ride home, which I never needed to wear again. My recovery and pain management has been way better than anticipated. In fact, the most difficult part of my entire recovery has been forcing myself to take it easy to give myself time to heal, simply because I feel so good. It's only been 7-weeks since my second surgery and I honestly feel like I can physically do anything without pain or limitations. I'm patiently waiting for Dr. Bae's clearance before returning to my regular workouts, active lifestyle, and pursuit of competitive golf. My recommendation to anyone in the U.S. searching for the finest spine surgeon available to diagnose and perform spine surgery on them is to include Dr. Hyun Bae on your list to interview. Resist the urge of selecting your spine surgeon simply based on geographical conveniences. Travel if necessary, your spine is too important.

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Hyun Bae, MD

Dr Bae is a genius. Years of study at Ivy League universities and residency at the nations finest orthopedic hospitals has prepared him to give superior diagnostic care and spinal intervention when needed. I had spinal fusion under his direction and care. Yes I was afraid, but now I am grateful . Lisa, the assistant PA is marvelous, caring,and on top of your healing and pain management! Don’t hesitate see Dr Bae at LA Spine Institute!

Hyun Bae, MD

In early 2017 I slipped on some ice and suffered a stable fracture of the L1 vert. Once the trauma of the fall settled and I thought I could return to normal, I soon discovered I'd never see normal again. The fall changed EVERYTHING, as most traumatic injuries do. I was also suffering from a bad knee I believe was exacerbated by the fall. About a year and a half after the fall, I went to see Dr. Bae on the recommendation of my Dr. He took a look at my MRI and noted I had a bone spur hitting the nerve someplace below the L1 where the break was, something others had missed (bulging discs, not much to do about it). He assured me this was easy to fix and I'd be good as new. BACK SURGERY!!! AHHHHH!!!! I was terrified. He noted that while I had some disc degeneration, he felt my spine overall looked no worse than someone else's my age, or his even, which made me feel good--he's young. Anyway, in November 2018 I had surgery to fix the bone spur. I've had several surgeries in my life and I woke up sick and out of it every time. This time I woke up like I just had the best nap of my life. I was up and going to the bathroom shortly after I woke up and I was home a few hours later. The office follow-up was great, and I thank Lisa Cano for her kindness and thoroughness during a small rough patch about three weeks post surgery. I'd been feeling a little blah and I could tell I was retaining water throughout my body. I just felt...swollen. I got a massage, and while the masseuse was very careful around the incision, she moved things around, as massage will do. A few hours passed and as I got up from the couch to go to bed, my back was wet. Long story short, the incision opened up and was leaking fluid. I immediately called the office (around 9pm, so it was the exchange I got), and Lisa called back immediately, asked me to take a picture, then told me how to cover it, etc. and had me come in the following morning. Dr. Bae was extremely concerned, said he'd never seen this so far out post surgery. He was NOT dismissive or cavalier, which I appreciated. His concern actually made me calmer about it (we can address the psychology of that another time) He swabbed for infection, then dressed it and sent me home with dressings and orders to take pictures after every dressing change. Within a day or two he called and said he wanted to go back in and surgically put a drain in. I finished a round of antibiotics he normally gives post surgery, and he put me on a second round. I was very against going under again, and within a few days the incision began tunneling. It was clear I had an infection but it wasn't bad enough to make me ill-no fever, no pain to speak of, just a little uncomfortable and a lot unnerving. He finally prescribed a different, stronger antibiotic and within a couple of days the tunneling stopped and the incision closed. These things happen. Drs work diligently to prevent infection, but it happens. The competency and care I experienced with Dr. Bae and his PA Lisa cannot be overstated. I was not worried for a second, and when I objected to going under again for the drain, Dr. Bae was firm that we shouldn't wait too long, but he didn't push. I sent Lisa gross pictures of the wound and the bandages every day, and it was enough to ruin the strongest of stomachs. Her communication was right on, and frequent. Saving the best for last, my back is good as new. The only negative was that with a repaired back my knee situation came to the forefront and proceeded to cause me suffering the back couldn't hold a candle to. I got that taken care of in September of 2019 (see my review of Dr Andrew Yun). I cannot say enough about Dr. Bae and his staff. He is just wonderful and he'll be my go-to if any future issues arise.

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Hyun Bae, MD

I had surgery with Dr. Bae several years ago. The pain in my back was excruciating and I woke up and couldn't believe the relief I felt! Dr. Bae is an amazing surgeon. He and his staff were excellent from the beginning until the end.

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Hyun Bae, MD

If you need back surgery, you cannot find a better surgeon than Dr. Bae!! My diagnosis was spinal stenosis. My symptoms were pain in my right hip and leg, plus muscle weakness. I am 78 years old and was nervous about back surgery, so I opted for steroid injections in my back, and this reduced the pain for a couple of months, but did nothing to help the weakness. Then, four months ago, I had been sitting on my couch and as I went to stand up, I leaned over to one side and must have twisted my back, when suddenly I was in immense pain and was unable to move my right foot! I went to the emergency room and had an MRI and was told I needed surgery! This is when I called Dr. Bae's office and was told to send my MRI disc and was given an immediate appointment after talking to Dr. Bae's assistant. I saw Dr. Bae on Friday, and watched him review my MRI - his comment was "wow, you need to have surgery, and we can do it on Tuesday!" I was sent nearby for an immediate second MRI and giveen my pre-op instructions for checking in to St. John's that Tuesday. I walked out the next morning with no pain. My leg weakness is steadily getting better with therapy and I was able to return to playing badminton in 2 months! Dr. Bae has literally saved my way of life. I could not walk without a walker when I had my surgery. Now I am walking my Border Collie and playing badminton!

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Hyun Bae, MD