Staff and office experience · Patient experiences
104 five-star reviews for Dr. Hyun Bae discuss staff and office experience. Patients describe Dr. Bae as professional, compassionate and amazing. Their stories also speak to compassionate care and clear explanations. Read their words, learn what mattered to them, and bring the questions that matter to you to your next visit.
Read the full patient accounts and original sources below. Review totals reflect the source ratings available here.
A person behind your care
Dr. Hyun Bae is a nationally recognized spine surgeon known for pioneering motion-preserving solutions for the neck and lower back. Rather than defaulting to spinal fusion, he focuses on advanced techniques like artificial disc replacement (ADR) to protect movement and help patients return to active, pain-free lives.
Patients often describe him as a miracle worker—not only for his surgical expertise, but for his warmth, clarity, and compassion throughout the process. Many report being pain-free after surgery and appreciate his ability to explain complex procedures in a way that’s easy to understand. His team is equally known for their professionalism and prompt, supportive care from start to finish.
Fluent in English and Korean, Dr. Bae brings deep experience, a calming presence, and a strong belief in doing what’s best for each individual patient.
Outside of the OR, he stays active with golf, snowboarding, and playing pickleball with his daughters.
Bring what matters to you
The people around an appointment are part of the experience too. These accounts describe office staff, assistants and the teams supporting our clinicians.
In their own words
These are individual experiences. A topic mention does not establish who performed a procedure, medical suitability or a typical result.
This collection shows written reviews rated 4 or 5 stars that mention staff and office experience. You can read every rating and written review on the full clinician profile.
105 written reviews
Highest rated first · Newest within each rating
Dr. Bae and the team made an excellent first impression. Dr. Bae was extremely personable, a great listener, and took the time to fully understand my concerns and answer my questions. I especially appreciated his thoughtful approach to shared decision-making—he clearly explained my options without making me feel rushed or pressured. His combination of expertise, compassion, and genuine care made me feel very comfortable and confident in his recommendations.
Hyun Bae, MD
Wonderful staff and environment, from the time you walk in the door, very professional yet friendly and personable. They were able to answer all my questions and take care of me right away! Highly recommend Dr Bae and his team!
Hyun Bae, MD
Dr Bae is the best Ortho in the business!!! The office is beautiful and the staff are kind and professional. And Dr.Bae is brilliant- I’d follow his recommendations to the letter!!! Trust me and him!!
Hyun Bae, MD
I can't recommend Dr Bae high enough! Great experience from beginning to end. You want him to be on your team if you are in need.
Hyun Bae, MD
The entire was thorough and helpful. Dr Bae listens and provides thorough and logical next steps. I feel very comfortable with him and his team. Hoping we can solve for my back pain.
Hyun Bae, MD
The Dr + his staff Bernadette and August were excellent. Took time to listen and answer my questions.
Hyun Bae, MD
Pleasant and polite staff. Very engaged.
Hyun Bae, MD
Dr. Bae takes the time with you to give a full explanation of what is wrong and how to address the issues.. Incredible surgeon!!!!!! I am a 10 year patient of Dr.Bae, C4-C6 2 level disc replacement… Just did my follow up and the discs look perfect… All of his staff is just amazing!!!! Just make you feel welcome and relaxed…. I’m referring patients to him he just really is the spine expert…. I’m in music, I refer to Dr. Bae to my musician friends the Eddie Van Halen (Best guitar player) of the spine for his innovative techniques that are changing how everything is perceived on the spine…. Could not thank him enough…
Hyun Bae, MD
From the front office staff, the nurse practitioners, and the Doctor, super professional. On time and very concerned with my treatment for my problem.
Hyun Bae, MD
Everyone from office staff, the Nurse, PA and the Doctor were all incredibly warm, kind and knowledgeable. All of my questions were answered and I would highly recommend Dr. Bae to anyone having spine related issues.
Hyun Bae, MD
Dr.Bae and his team are smart, sensitive and caring.
Hyun Bae, MD
Dr. Bae and his staff are top-notch. Thank you
Hyun Bae, MD
Fantastic Dr. Fantastic staff.
Hyun Bae, MD
I was very impressed by the staff's helpfulness and pleasant, professional demeanor. The office has a new relaxing design feeling and is very clean. No long wait time and Dr. Bae took the time necessary to explain his observations and recomendations for treatment. He doesn't take medicare, but I guess if your that good, you don't need to.
Hyun Bae, MD
From my first call with August, who assisted in scheduling and preparing for an appointment, throughout the entire check-in process, everyone was kind, informative, and patient. I am a very concerned and anxious Mother, due to the pain my son is currently experiencing. When Bernadette was examining Nicholas, she was thorough, kind with her examination, and very informative, and clear when answering our many questions. Dr. Bae gave his description and diagnosis after studying Nicholas’ MRI, and we could clearly see the extent of Nicholas injury, and intervention would be needed to repair. In making the decision for an epidural and surgery Bernadette and Dr. Bae were patient and very informative as we were making decisions about an epidural and surgery. We grateful to be working Dr. Bae and his staff to get our son healed.
Hyun Bae, MD
Amazing doctorates fantastic team!
Hyun Bae, MD
Dr Bae is the most professional, courteous, outstanding doctor you can ever ask for. August, his assistant, is an asset to the Clinic. She is always professional and courteous. Would highly recommend Dr Bae and his staff.
Hyun Bae, MD
Experienced dos and team! They know what they’re talking about and explain it clearly. Came away with a confident plan!
Hyun Bae, MD
Dr. Hyun Bae is the absolute best. Wonderful office staff, they are all very thorough, great attitudes, and follow through. Highly recommend.
Hyun Bae, MD
Excellent consultation. Very professional, intelligent informed and thorough. His report and suggestions was very detailed and helpful. His staff, particularly Kiko, are friendly, supportive, and effective. I recommend highly.
Hyun Bae, MD
Dr. Bae and his staff are very together. Good consultation and thorough examination of my MRI, referral for further treatment.
Hyun Bae, MD
Thank you Dr Bae and Bernadette for the best experience I could have possibly had having lower back surgery . You and your staff were so kind and made me feel very comfortable and heard ! Thank you for getting me back to being able to walk again without pain ! The pre-operative care and after care I received was by far the best I’ve ever experienced ,and it was truly a miracle I found this clinic ! I can’t thank you enough wishing you and everyone there a very happy new year !
Hyun Bae, MD
the office staff was friendly and Dr Bae was on time and super freindly as well. He explained what my issues are in a simple way for me to understand
Hyun Bae, MD
Staff and Dr Bae were friendly, articulate, concerned and professional.
Hyun Bae, MD
A little more understanding
Choosing your care
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