Eric S. Millstein, MD
Staff and office experience reviews
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212 written reviews
Highest rated first · Newest within each rating
Amazing to see Dr. Millstein, not only a good friend but now my to go Doctor for all my sport related ailments!! Also, all staff and nurses super ! And that view! Thanks!
Eric S. Millstein, MD
Dr Millstine and his entire staff were outstanding in the consideration and compassion shown for my mother, Emma Woodfork. In a time when it can be lacking, it's refreshing to see that kindness and compassion still matter. Our experience made our drive from San Diego - Del Mar to L.A. well worth it! We would highly recommend Dr. Millstine for his competency and kind disposition. Sincerely, The Woodfork Family
Eric S. Millstein, MD
Dr. Millstein is the best! Friendly, thorough, and approachable. Great communication throughout my visits. He truly helped me understand my problem, and explained clearly the steps I needed to take to heal properly. My office visits were efficient. and helped by a very friendly staff. Look no further, he's the Doctor to trust. Thanks for all your excellent care Doc!
Eric S. Millstein, MD
Amazing doctor Great staff
Eric S. Millstein, MD
Eric Millistein is special doctor. Amazing knowledge and high quality service.The office is well run, easy scheduling and friendly staff. Highly recommend him.
Eric S. Millstein, MD
My wife and I both saw Dr. Millstein today. WOW What a great first visit. We both had knee issues. He addressed our concerns with a wonderful bedside manner. He has the best imaging center right in his office. Mink Radiology . His medical assistant was very kind . Front office staff were also kind and very helpful. Wait time was 20 minutes which is nothing.
Eric S. Millstein, MD
The staff was friendly, they got me in to see the Dr in a timely manner and the Dr was very nice and explained things in a way that made sense.
Eric S. Millstein, MD
Great doctor and surgeon. Kind, with a wonderful attitude. The staff is great also.
Eric S. Millstein, MD
Excellent experience and treatment... Staff has exceptional customer service skills.
Eric S. Millstein, MD
Dr. Millstein and his team were very helpful, courteous and informative.
Eric S. Millstein, MD
Dr Millstein and his entire staff are all fantastic. The organization is a model of how a doctors office should run. Dr Millstein is very pleasant and the way he explained my shoulder injury was so easy to understand. He explained what the next weeks of healing would be like, and calmed down all of my fears about whether my shoulder would return to full function. I have so much confidence in Dr Millstein and I’m very happy I chose to see him.
Eric S. Millstein, MD
I have known Dr Millstein for almost 8 years, and have recommended him to several of my family members. He is compassionate, professional and very knowledgeable. He always puts his patient's needs and safety first and that is very important. You don't feel rushed, he answers all of your questions and he makes sure you understand his recommendations. I feel very comfortable with his skills and I appreciate his kind and helpful office staff.
Eric S. Millstein, MD
First visit today (painful shoulder injury). Dr. M was prompt, attentive and helpful. Just what I had hoped for. His staff was excellent, from the front to the back--all friendly and eager to please. More than what I had hoped for.
Eric S. Millstein, MD
The office staff are really wonderful and accommodating. Dr Millstein is honest and to the point.
Eric S. Millstein, MD
After seeing three other Orthopedic specialists I found Dr. Millstein at the recommendation of a close friend and I have to say, I am very glad I did. Dr. Millstein was the only doctor to fully explain what would be done to me during the surgery, what my recovery would be like, and how my life would be as close to normal as it was before the surgery. It has been about 15 weeks since my surgery and I have to say this, I have not had ANY pain since 2 days after my surgery and I used to be in constant pain. What a blessing. The surgery was done at Cedar Sinai and if you have never been there you will be in for a surprise. I have never been treated so well at any hospital I have ever been to and I have been to a few in my day. Absolutely a wonderful experience. A huge thank you to Dr. Millstein and his entire staff, they are all top notch in my book. Jeff McKnight
Eric S. Millstein, MD
Dr. Milltein's office is at the top of their game. Any busy, successful physician is difficult with which to get an appointment. When my first appointment was booked 10 days out, I asked the receptionist, Zandra, to call me if they had any cancellations, and frankly I did not expect a call back. But the next day Zandra called saying, we've had a cancellation, can you be here in 90 minutes? You betcha'! I've have two appointments and never had to wait more than 10 minutes. Dr. Millstein said he needed to get approval from Anthem Blue Cross on Tuesday, but if approved, he could do the procedure on Wednesday, which is exactly what happened. In addition to Zandra, Beth, Antionette and Susana, Teri leads the medical assistant team. She got the approval, set up the injection tray and kept me informed at every turn of events. Teri stood out for her communication skills, obvious command of the medical procedures and showed real sincerity--are you feeling OK after the injection? Caring and competence inspires patient confidence.
Eric S. Millstein, MD
Dr. Millstein is an excellent orthopedic surgeon. I initially saw him for severe arthritis in both of my shoulders. In 8/16, Dr. Millstein performed right shoulder total replacement surgery. My recovery has been excellent. I never thought that I would regain my strength and range of motion to the extent that I have. My physical therapist has consistently remarked that Dr. Millstein's skill is excellent. At each and every visit, Dr. Millstein gave me all the time I needed to have my questions answered. His office staff is excellent and very caring. J. V.
Eric S. Millstein, MD
Great office. Office staff was friendly and helpful. Dr. Millstein was thorough and took time for all of my concerns.
Eric S. Millstein, MD
WOW! I am very impressed with this office. I came in after falling off my bike during a triathlon (on a Sunday) and really hurt my shoulder. We called first thing Monday morning about an appointment that day and we were able to be seen within 2 hours of calling. I was x-rayed and left with the prognosis of a separated shoulder. I then lost my Rx and called the front desk to get another one. They faxed the papers over to me immediately and even emailed them as well to ensure that I received it. Great front desk staff as well as nursing staff. Would recommend to anyone looking a orthopedist!
Eric S. Millstein, MD
Dr Millstein is Awesome! Amazing Down to earth yet maintain a complete professional bedside manor. Got Cut off on my Motorcycle by someone who tried to cheat & turn right into me (from a Left Turn Only Lane)... Tore My ACL, went to the good Doc! Made everything easy for an Ex-Jock Football head like myself, and the best part, gave me some options to think about(esp because i would miss a significant amount of time from work). Staff is Awesome! From the Lovely Ladies in the Front Desk, Awesome Lady who always takes my vitals, history, & if i have any new issues/questions. Prep for Sugery day...The Surgery Coordinator & anyone else you may need to reach, not only give u a easy to understand packet, but are there to answer any questions/emails. From my experience emails are fastest to get a response (love it becuase i am one to forget things if its not written down or in a email) Surgery Day was a breeze! Had the normal before surgery Jitters, but the good Doc & Medical staff. Made it very calm, informed so i had no surprises. Woke up, some month or so later, actually saw the "scars" & as time passed it healing, and to my Awesome Suprise, it seriously looked like a small scratch. Like I have Scars from when i was little that look more like surgery scars than the awesome work Dr. Millstein did. Yes, I am a satisfied, happy, & will be a life long pt if i ever(knock on wood) get a injury. I would Highly Recommend any One I love & care about to Dr. Millstein. Also, If you have see him at Century City location, give yourself Exxxxxtra time to go through the underground parking (if you're running late make sure to make a call Before you hit the structure. lol)... There is Valet, but you still have to make your way to the Elevators & take it up. Thanks again Dr. Millstein! V. N.
Eric S. Millstein, MD
Dr. Millstein is the man! Experienced an unusual accident that resulted in a torn knee cap. This was very scary and my first surgery at the ripe age of 70. I had the surgery last week which went well, and am hopefully on the way to what I believe will result in a complete recovery. His office co-ordinator, Mariana , truly went above and beyond the call of duty by always answering my questions and calls in a timely manner. She also dropped off a script for me at the area pharmacy. In a big impersonal city, I cannot rave enough about the warmth, expertise, and professionalism of Dr. Millstein and his staff.
Eric S. Millstein, MD
From the moment I walked in, I loved the place. The staff was friendly, there was no wait and Dr. Millstein was thorough, kind and professional. I couldn't have been happier with my experience there. Turns out I don't need surgery - just some physical therapy - but I'm glad I went there to find out. Definitely recommend.
Eric S. Millstein, MD
I'm not it ANY way associated with Dr. Millstein and his office outside of the many positive experiences with him and the staff. The least I can do is share here. This is my first review. I am a performer with a touring Broadway production. After many non-surgical treatments for an ongoing shoulder injury, it was time for serious intervention. After researching surgeons around the country I landed here in LA and had an appointment with Dr. Millstein. He was not quick to diagnose without first hearing ALL of my questions/concerns. He was very realistic and truthful about my recovery which any athlete/performer appreciates when your livelihood depends on it. It did not take long for me to decide this was the proper route. The front office has been very communicative, polite, professional. Response to any questions I'd have usually were responded to via callback or email the same day. (Not to mention Dr. Millstein called me the night of my surgery to check up!) The nursing staff in the office is amazing as well. They have always been very encouraging, upbeat, and "in tune". None of this feels "put on" or disingenuous. In approximately 6 or 7 appointments I've not waited more than 10 minutes to be placed in a room. Within another 5 minutes a nurse is taking blood pressure, etc. and another 5 Dr. Millstein is there. Something to consider is other patients, like myself, who have 1000 concerns and Dr. Millstein sits, listens, and answers without rushing. We should appreciate an office that functions this way. What's waiting a bit longer, if needed, to know you (and others) will receive top care? Finally, (and most importantly) I have made a FULL recovery. I am SO glad I went through with surgery with Dr. Millstein. I am back to 8 shows a week with no pain.
Eric S. Millstein, MD
I was referred to Dr Millstein by a friend who was happy with him. I'm glad I was. He performed my rotator cuff surgery. I was scared and nervous as this was my first time ever having any issues with my body, let alone surgery. Dr Millstein took ample time to sit with me prior to surgery and go through in detail what would happen. He's quite busy, but it made me feel good to know he was so generous with his time. The surgery went well and the recovery, although long and painful, has went well too. I'm now 7 months removed from surgery and it appears I'll be almost as good as new. The nurses and his staff are super nice too both in their demeanor and responsiveness. Further as I only had Catastrophic insurance and therefore was going to be paying for this out of pocket they helped me understand the exact costs prior to surgery and were honest and forthright. When the bills came due it was just as they said months prior. Dr. Millstein is quite busy - but he's worth the wait. If you're unlucky enough to have an issue get an appointment with him and don't look back.
Eric S. Millstein, MD