Staff and office experience reviews

Dr Millstein and staff are excellent.

Eric S. Millstein, MD

As always, Dr. Millstein and his entire staff were friendly, responsive and helpful. I needed to see the doctor quickly, and then needed to get an MRI within just a couple of days. They made it all happen. Mariana and Dr. M. are the best!

Eric S. Millstein, MD

We were running late and they waited for us at the very end of the day. I work for a surgeon so I understand how it is important for people to be on time. So I am extremely grateful that they waited for us. My mom and I absolutely Loved Dr. Millstein and his team. When any of my patients now ask me for a referral for orthopedics I will send them here.

Eric S. Millstein, MD

Dr. Millstein and staff were terrific. Bob

Eric S. Millstein, MD

Office staff helped days before appointment with forms. When arriving the front desk as well as the back office staff were friendly and professional. Dr Millstein is also personable with patients.

Eric S. Millstein, MD

Dr. Millstein and his staff were friendly and professional. I felt in good hands and all my questions and concerns were addressed with patience.

Eric S. Millstein, MD

I fell on a treadmill that stopped while going around 6.8 mph on an 14.5 incline and slammed hard and fast onto a wood floor. I broke my shoulder, dislocated it, and caused a rotator tear. I waited several weeks for the appointment and drove from the Valley. This was a trek that seemed worth it. Now in retrospect was likely a fair amount of one reviews (questionable ratings). Dr Millstein is nice enough but that does not make a great doctor. He spent less than three minutes with me. There was almost no exam except for 'hold your arm out.' Then he announced the diagnosis of frozen shoulder and proceeded to offer me steroids. I had a tumor history so he then said I could not have this until I got clearance from my doctor. I appreciated that taking that caution, but I would also like to think an MD would know that Glios and brain tumors in this category are the only tumors that are exacerbated by steroids/Cortisones). You would think a doctor would know that. My neurotologist said as much. Additionally, I asked about a Cortisone shot vs steroids. First, he said no to the shot then he flip flopped. I want a doctor to tell me with absolution what I need. This should not be a pick and choose like a pair of shoes with a patient. This is why I drove out of my way. Additionally, he told me to call the doctor myself. I never heard of a doctor telling the patient to call and ask their doctor. Normal protocol is a staff member gets the doctors' info and then communicates with the doctor or gets them on the line with the doctor needing the information (I have a fair number of doctors in my family). I could have not bothered and said it's fine and just had the shot or meds, but I didn't. I was assured that I could be fit in the following week if I had to come back. Thanksgiving weekend was two days later so I had to wait until the following week. I proceeded to call five days after that visit only to be told it would be another two weeks. They offered me a slot that day but there was no way I could get there otherwise it was another two weeks. No accommodations were made and then it's another trip, visit, and more unnecessary nonsense in addition to weeks more pain, but I think it was a lesson learned because he is not the right doctor for me. I sent my info to a surgeon that treats top sports teams, and he offered a non-surgical procedure. Was this even mentioned in that 2.5-minute visit...nope! In conclusion: this doctor does not respect other peoples' time and seems a bit too speedy with the very limited offered care in the visit.

Eric S. Millstein, MD

Dr Millstein and his staff are fantastic!

Eric S. Millstein, MD

Friendly, clean, waiting time not bad, GREAT Doctor and the BEST office staff ever! Parking sux :///

Eric S. Millstein, MD

Dr. Millstein is the perfect doctor. He is an excellent surgeon, he is positive and optimistic, it’s obvious he cares about his patients and wants to educate them if they’re interested. It’s a pleasure to be in his presence. His staff are helpful, polite and friendly. It’s a great office.

Eric S. Millstein, MD

Fantastic office; personal staff and the Dr is excellent

Eric S. Millstein, MD

All very good. Office staff very friendly & well mannered.

Eric S. Millstein, MD

Dr Millstein and his staff provide not just a very professional and caring experience and expertise, but they are all very kind, friendly and welcoming as well.

Eric S. Millstein, MD

I love dr Millstein and the entire staff at commons clinic. My only issue is the wait time. I would so appreciate if the appointment time could be honored closer to when it’s scheduled. Having said that I wouldn’t trade this dr for anyone else!

Eric S. Millstein, MD

Dr Millstein provides clear advice, is very customer focused. It is a true pleasure visiting him, also because the staff is well trained an very respectful

Eric S. Millstein, MD

Efficient and knowledgeable staff and doctor

Eric S. Millstein, MD

Dr. Millstein and his staff are amazing. They really understand how to treat a patient. I've had my knee replaced and am back on the Tennis Courts beating people half my age. Dr. Millstein did an amazing job. He starts with best non invasive approach to help including physical therapy and then suggest other treatments only as needed. If you need a cortisone injection Dr. Millstein is the best at hitting the ‘right spot.’ Everyone there is very organized, I’ve never waited long. I’m very happy with their treatment and would recommend them to anyone having Orthopedic issues and pain.

Eric S. Millstein, MD

I have NEVER written a yelp review for a Dr. but I wanted to share the experience I had with Dr. Millstein and his entire staff. I unfortunately slipped and fractured 2 bones in my leg. Having never had anything more than a paper cut in all my life I was terrified. I could not have been referred to a better Dr. !!! From my first visit, Dr. Millstein was personable and patient as he SAT and walked me through the x-ray of my leg, explaining the bone(s) I fractured, how they "work", what the recovery process would look like and even the symptoms I might have as I recovered. Without knowing it, this is exactly what I needed...details. He didn't try to rush the healing process but encouraged me (when it was time and the bone had healed) to do what "felt right" as I began to move away from the crutches and the boot. This may sound elementary and expected and if it is - great! However, I've had my share of annual office visits to the Dr. over the years and the totality of all of those visits pales in comparison to exceptional service of Dr. Millstein and the Commons Clinic staff. From the greeting from the front office and the respect of your time (not even a 15 min wait to be seen) to entire back office staff - they are all following the example he is setting. Everyone makes you feel like they are there to help which is an awesome feeling when you are down and wobbling around on crutches! If (God forbid) you ever break a leg, run (no pun intended) to the Commons Clinic and see Dr. Eric Millstein. Tell them Violet sent you...You will Thank me later!

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Eric S. Millstein, MD

The best knee doc there is with an incredible team of staff supporting him.

Eric S. Millstein, MD

Dr Eric Millstein and staff are #1. Being new to the area, I looked up reviews and was blown away from others talking about how great Dr Millstein and staff are. Dr. Millstein confirmed a torn ACL and was able to get me in for an MRI same day as we live 2 hours away from his office. Very knowledgeable, personable, and explains everything in a simple manner. Highly recommend Dr. Millstein!

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Eric S. Millstein, MD

Dr Eric S Milstein is a blessing along with his staff. Thank you so much.

Eric S. Millstein, MD

Dr. Millstein never rushes you, explains everything to you, makes you feel very at ease knowing he can help fix your particular problem. Added to his professional qualities, he is a very nice person! The staff is very nice and very accommodating.

Eric S. Millstein, MD

Taking a moment to say "Thanks so much" to Dr Eric Millstein and staff for getting me in for a same-day appt!!!! Dr Millstein is a really great doctor... I'm not in pain this morning

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Eric S. Millstein, MD

Friendly staff. Great Dr. Thank you

Eric S. Millstein, MD