Insurance and billing · Patient experiences
Hyun Bae, MD.
Insurance and billing reviews.
6 five-star reviews for Dr. Hyun Bae discuss insurance and billing. Patients share stories of helpful staff and professional care. Read their words, learn what mattered to them, and bring the questions that matter to you to your next visit.
Read the full patient accounts and original sources below. Review totals reflect the source ratings available here.
A person behind your care
Get to know
Hyun Bae.
Dr. Hyun Bae is a nationally recognized spine surgeon known for pioneering motion-preserving solutions for the neck and lower back. Rather than defaulting to spinal fusion, he focuses on advanced techniques like artificial disc replacement (ADR) to protect movement and help patients return to active, pain-free lives.
Patients often describe him as a miracle worker—not only for his surgical expertise, but for his warmth, clarity, and compassion throughout the process. Many report being pain-free after surgery and appreciate his ability to explain complex procedures in a way that’s easy to understand. His team is equally known for their professionalism and prompt, supportive care from start to finish.
Fluent in English and Korean, Dr. Bae brings deep experience, a calming presence, and a strong belief in doing what’s best for each individual patient.
Outside of the OR, he stays active with golf, snowboarding, and playing pickleball with his daughters.
Cervical Artificial Disc ReplacementLumbar Artificial Disc ReplacementMulti-Level Disc ReplacementMotion PreservationMinimally-Invasive Techniques
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Your questions
belong in the conversation.
Practical questions deserve clear answers too. These patients mention insurance, billing and costs in their accounts of care.
- Whom should I contact to discuss my coverage and charges?
- Which details in these patient accounts would I like to ask our team about?
In their own words
Care feels personal.
So do these stories.
These are individual experiences. A topic mention does not establish who performed a procedure, medical suitability or a typical result.
This collection shows written reviews rated 4 or 5 stars that mention insurance and billing. You can read every rating and written review on the full clinician profile.
7 written reviews
Highest rated first · Newest within each rating
Incredible results from an incredible spine surgeon! Dr. Hyun Bae possesses a completely different level of understanding and surgical skill-set that elevates him well above his peers in his field of expertise. Just look at his resume, it's clear why he's considered the best spine surgeon in the U.S. by those who've had the pleasure of being repaired by him. It wasn't by chance that I went to Dr. Bae, I researched spine surgeons in the U.S. extensively and interviewed several before concluding Dr. Bae was clearly the most talented surgeon I could select. And he didn't disappoint me! The entire staff at The Spine Institute Center for Spinal Restoration is very professional and highly efficient. This included scheduling my appointments, working with my insurance company, coordinating my surgeries and all follow-up appointments, including phone calls checking on my recovery progress. Tackling my complicated issue required two separate cervical spine surgeries. The first consisted of a posterior laminotomy, medial facetectomy and foraminotomy at level C7/T1, followed 3-weeks later with a complete 2-level anterior disc replacement at levels C5/C6 & C6/C7. State of the art titanium/polymer artificial discs were securely implanted, providing me with a full range of motion and pain-free use of my neck. Both surgeries were performed at the Advanced Surgical Center of Beverly Hills on an outpatient basis, which would have been unimaginable just 5-years ago. Amazingly, my disc replacement surgery began at 7am and I was in my vehicle being driven home at 1pm the same day, wearing only a soft neck brace for the ride home, which I never needed to wear again. My recovery and pain management has been way better than anticipated. In fact, the most difficult part of my entire recovery has been forcing myself to take it easy to give myself time to heal, simply because I feel so good. It's only been 7-weeks since my second surgery and I honestly feel like I can physically do anything without pain or limitations. I'm patiently waiting for Dr. Bae's clearance before returning to my regular workouts, active lifestyle, and pursuit of competitive golf. My recommendation to anyone in the U.S. searching for the finest spine surgeon available to diagnose and perform spine surgery on them is to include Dr. Hyun Bae on your list to interview. Resist the urge of selecting your spine surgeon simply based on geographical conveniences. Travel if necessary, your spine is too important.
Hyun Bae, MD
Dr. Bae is a brilliant surgeon. He went to bat for me when my insurance company refused at the last minute to cover a disc implant surgery. Everything went perfect. His staff is very professional and sincere. I feel that Dr. Bae has the ability and above average knowledge of the spine, to handle just about anything. He has your health in his best interest.
Hyun Bae, MD
I am writing exactly one year after my procedure to give Dr. Bae and his office the highest possible recommendation. I did not write earlier because the entire procedure of having two levels of cervical spinal discs replaced went so well and so easily that I forced myself to wait to make sure things remained great. And they have. I was diagnosed in May 2016 with degenerative disc disease with C4/5 and C5/6 bulging directly on my spinal cord, causing numbness and a lack of agility in my hands. Local doctors in the Bay Area said my only choice was a two-level fusion, two nights in the hospital and formidable recovery. I did a lot of reading online and decided that everything about artificial disc replacement seemed better, from procedure to recovery. The only problem was that insurance would not cover it. We bit the bullet and decided to self-fund the surgery. I have never regretted the cost because the experience was AMAZINGLY UNBELIEVABLY AWESOME. Same-day surgery; I flew in a few days before for pre-op and stayed 11 days afterwards before flying back. The surgi-center was awesome, the surgery went quickly and well, and my recovery was negligible. When Lisa Cano, Dr. Bae's FABULOUS PA, told me that I would not experience much pain I was skeptical, but she was right. I only took one pain pill throughout, the first night. I was out to dinner and going to museums later in the week. I cannot recommend Dr. Bae and Lisa and the staff at the surgi-center highly enough. If you face anything like I faced, with cervical spinal disc issues, you could not do better than to see Dr. Bae.
Hyun Bae, MD
I couldn't have picked a better Dr. for my disk replacement. For over two years I suffered with debilitating neck and shoulder pain due to a damaged disc C5-C6. I saw two surgeons here in Las Vegas and tried all the nonsurgical treatments (anti-inflammatory medications, acupuncture, two rounds of physical therapy and epidural steroid injections) to no avail. Both local surgeons eventually recommended spinal fusion. NO WAY, I said. For over a year, I spent hours researching alternative treatments and that's how I found Dr. Bae. On June 2015, I had my initial consultation. When you enter Dr. Bae's office the first person you will interact with is Julie, Dr. Bae's medical secretary. She is incredibly efficient, helpful and skillful at communicating with nervous patients like myself. When you meet Dr. Bae the first thing you will notice is how confident and forthright he is. First, he examined my medical history and MRI images, he showed my husband and I where the prolapsed disk was pressing against the spinal cord and then he explained (in plain language) what could be done surgically to free up the nerve. Both my husband and I were extremely impressed with Dr. Bae's minimally invasive approach to surgery, his communication skills and sincere desire to stop my pain. The surgery, insurance coverage, hospital stay, follow up care, etc was all made possible by his wonderful PA Lisa. Lisa was instrumental in coordinating the "long distance" planning of my surgery in Santa Monica - most of it through email and phone calls. She was SUPER quick replying to all of my questions! Thank You Lisa. Seven weeks ago, Dr Bae replaced my degenerated disk with a Mobi-C cervical disk and I'm feeling fantastic. I Just completed the first week of physical therapy here in Vegas and for the first time in years I'm starting to live free of pain. If you are struggling with a spinal condition, trust Dr. Bae and his amazing team!
Hyun Bae, MD
Dr Bae changed my life by giving me back my vitality and eliminating my pain. I am a 47 year old athletic female that suffered 3 herniated discs at the same level (L 4-5). I had two microdisctectomies prior to arriving at THE SPINE INSTITUTE that did not hold, I felt better for a while and then suddenly the disc would re-herniate. Dr Bae worked with me (and my insurance company) to get me the disc replacement that would eventually fix me back up. He is so wonderful, I never doubted his decision or his skill. I had many questions that he answered patiently and thoroughly. His office is wonderful, his PA, Lisa, is fantastic. Yes, sometimes there is a wait but that is not the norm (in my experience). I'm very, very pleased to say I'm back to my original activity level and pain free!!!!!
Hyun Bae, MD
As you see I don't spend a lot of time on yelp anymore, now that I'm mobile but not completely pain free, I must share that Dr. Bae took the time to call me regarding my last review.. Wow that just made me SMILE, so with that being said, I will be calling, my Insurance today to make sure I AM COVERED CORRECTLY, I will do all the things I was SUPPOSE to do the first time around and have him perform my surgery...;-)
Hyun Bae, MD
Dr. Bae as a surgeon was great and we couldn't expect more from him, he was absolutely WONDERFUL! However stay away from his useless office staff. Both people at the front desk have 0 manners and are lacking in education (especially Hugo). They have no idea what "customer service" means and are absolutely obsolete and very rude. Every time we come here the wait is over one hour sometimes even two. The billing department is also terrible. For example, Hugo (the receptionist) says there is no charge and a month later we receive a bill in the mail and when confronted they claim it's an error. I think it's a scam to see who actually falls into the game and ends up paying more and more bills (dr. Bae probably isn't even aware of it). The only one in his office that was absolutely brilliant and always keen on helping is Lisa Cano, she and Dr. Bae are probably the only reason as to why we agreed on still coming.
Hyun Bae, MD