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Compassion and bedside manner reviews

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586 written reviews

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From my first call with August, who assisted in scheduling and preparing for an appointment, throughout the entire check-in process, everyone was kind, informative, and patient. I am a very concerned and anxious Mother, due to the pain my son is currently experiencing. When Bernadette was examining Nicholas, she was thorough, kind with her examination, and very informative, and clear when answering our many questions. Dr. Bae gave his description and diagnosis after studying Nicholas’ MRI, and we could clearly see the extent of Nicholas injury, and intervention would be needed to repair. In making the decision for an epidural and surgery Bernadette and Dr. Bae were patient and very informative as we were making decisions about an epidural and surgery. We grateful to be working Dr. Bae and his staff to get our son healed.
CE
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Hyun Bae, MD

Exceptionally positive experience from start to finish. Very professional, attentive and friendly staff, including all members … front desk, nurses, OR staff. Dr, Rispoli and Dr. Port are both skilled clinicians and have excellent bedside manner.
JF
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Michael Port, MD

On behalf of my Dad /Hector Valdez- Dr Ramkumar did an awesome job. He did his left knee robotic replacement surgery. It was a success and the recovery, care, follow up has been with so much care. We are now scheduling the 2nd knee surgery this summer and confident of the same outcome due to his excellent expertise and his caring team. Highly recommended.
RV
Google
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Prem N. Ramkumar, MD, MBA

Dr Millstein is excellent specialist. Highly experienced, effective, and conservative when it comes to surgery. His staff is also very kind, responsive and accommodating. Highly recommend.
SE
Google
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Eric S. Millstein, MD

Dr. Khurana is a warm, caring professional who thoroughly explains what a patient wants and needs to know. He partners with the patient to get the best care indicated. I am grateful to have consulted with Dr. Khurana and will seek his expertise in the future.
NG
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Sanjay Khurana, MD

Dr. Estess has clear medical expertise, self—confidence and empathy. These make her an outstanding physician who is eager to help her patients, and so effectively.
BK
Google
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Allyson Estess, MD

The facility was modern and clean. The staff was very professional. Dr Lee was thorough in his explanation and he has very good bedside manner. I will be returning if I need orthopedic care.
SG
Google
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David Lee, MD

We had a very positive experience with this doctor and I’d highly recommend him to anyone that needs this kind of care. Again highly recommend!!!
JR
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Eric S. Millstein, MD

The procedure was pain free and the staff very kind
CK
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Michael Port, MD

Dr Millstein is outstanding. He is caring, and takes his time with each patient, making you feel like you matter. Office is Clean and professional.
DB
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Eric S. Millstein, MD

The office was organized and caring. Dr. Khuruna was very patient and did listen to me without any rush. He was very respectful and honest. He told me all the remedies are temporary and would not last. Even though he could lead me to have a surgery but he didn’t and this is very valuable to me. My brother in law recommended Dr. Khuruna since he is his surgeon and I am glad he did. I would definitely go back to him if necessary and recommend him to others. Thank you very much 🙏
HD
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Sanjay Khurana, MD

Dr. Ramkumar has been the best doctor I have ever had the opportunity to see. Let me rewind a bit. I had a serious soccer accident when I was 16 that resulted in hip surgery at 17. At the time, I thought I was good to go. Unfortunately, my body had other plans. I only had about two pain-free years before the hip pain returned, and over the next 8–9 years it slowly got worse. What started as hip pain turned into back pain, knee pain, sciatica—you name it. I tried everything: physical therapy after physical therapy, aqua therapy, doctor after doctor. Every test came back “normal,” and no one could tell me what was wrong. It felt like either no one was looking hard enough, or no one truly understood what I was dealing with. That all changed when I met Dr. Ramkumar. At my very first appointment, he took new X-rays, looked at them once, and immediately knew what was wrong. For the first time, I finally had answers. Even more importantly, he took the time—despite his busy schedule—to sit with me and explain everything in a way I could truly understand. He is incredibly personable and never talks down to you like some doctors do. You can genuinely tell that he cares about helping you get your life back from chronic pain. I was understandably nervous about going through surgery again, but between Dr. Ramkumar and his amazing staff, I felt confident moving forward. And let me tell you—it was life-changing. I finally feel free from the pain that haunted me for so many years. I only wish I had found his office sooner. Every single staff member, from the PAs to the front office team, is kind, welcoming, and treats you like family. They make you feel heard, comfortable, and supported—qualities that are sadly rare in medical settings, in my experience. I am beyond grateful for the care Dr. Ramkumar and his team have provided, and I wholeheartedly recommend him to anyone who is sick and tired of living in pain.
SH
Google
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Prem N. Ramkumar, MD, MBA

Everyone was very kind, helpful and professional! They made me feel comfortable and safe.
TS
Google
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Michael Port, MD

Dr. Ramkumar performed my knee replacement in December 2023, and I am incredibly grateful for the level of care and precision he provided. From my first consultation through recovery, his depth of medical knowledge, surgical skill, and attention to detail were evident at every step. He explained the procedure, risks, and recovery process clearly and thoroughly, which gave me complete confidence going into surgery. What truly sets Dr. Ramkumar apart is his compassion and ethics—he genuinely cares about his patients as people, not just cases. His response time is exceptionally quick, and he is very easy to get in touch with, which made a stressful process feel manageable and supported. Thanks to his expertise, my outcome has been excellent, and my quality of life has significantly improved. I would not hesitate to recommend Dr. Ramkumar to anyone considering knee replacement or orthopedic care.
JB
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Prem N. Ramkumar, MD, MBA

This was my second procedure with Dr. Port and once again his care was incredible. His attention to detail and follow up goes above and beyond the norm. You won’t find a more empathetic professional who truly cares for his patients well being.
BF
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Michael Port, MD

Excellent care and explanation of the anesthetic plan. Dr Port is a skilled and knowledgeable doctor with a great bedside manner. I would highly recommend him.
EM
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Michael Port, MD

I was so fortunate to find Dr.Kamrava! He is knowledgeable and kind. He took time to talk to me about my conditions. He made very helpful suggestions. This is the second time in nine years I have needed him for the natural results of C-spine surgery. I only needed one visit with him nine years ago. I was cured! I really appreciate him and thank him. Did I mention he is kind and has a great sense of humor?
PK
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Evish Kamrava, MD

Dr. Port was very kind and took really good care of my needs the day of my surgery. I was very happy with all the team
KM
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Michael Port, MD

Thank you Dr Bae and Bernadette for the best experience I could have possibly had having lower back surgery . You and your staff were so kind and made me feel very comfortable and heard ! Thank you for getting me back to being able to walk again without pain ! The pre-operative care and after care I received was by far the best I’ve ever experienced ,and it was truly a miracle I found this clinic ! I can’t thank you enough wishing you and everyone there a very happy new year !
MH
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Hyun Bae, MD

Dr. Khurana is an incredibly generous and gifted neurosurgeon. He has gone beyond normal protocol to help me get some urgently needed surgery. He is kind, patient, thorough, and incredibly gifted. I'm very grateful that I was able to have him do the cervical fusions and lumbar decompressions that I urgently needed.
LK
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Sanjay Khurana, MD

Mike Port is the best of the best. Compassionate, generous, and caring; he has gone beyond the normal doctor-patient relationship to help in expediting the best care for me through many spinal procedures that I've had to get done. A truly gifted doctor and lovely person who I have known for the past 15 years and 10 back surgeries..
LK
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Michael Port, MD

De Bae is so kind and so professional. He is an excellent doctor who really took the time with me to figure out my issue.
NR
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Hyun Bae, MD

Dr Kamrava is a great doctor and very caring. Support staff adds to the calming vibe of his practice.
RB
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Evish Kamrava, MD

I recently had a total knee replacement performed by Dr. Prem Ramkumar, and my results have been amazing and I’m very pleased with the recovery one month in. Dr. Ramkumar was incredibly professional kind and very patient with me along with his entire staff through all my questions throughout the entire process. I highly recommend Dr. Ramkumar to anyone who is considering knee replacement surgery
MH
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Prem N. Ramkumar, MD, MBA