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Compassion and bedside manner reviews

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586 written reviews

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Everyone was so kind ! Nice office & Dr Estees I thought was great. Haven’t seen this lately in the medical world. I was impressed , no question.
LP
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Allyson Estess, MD

Dr. Ramkumar is the most extraordinary human being, doctor, and surgeon I have ever met. He is kind and hopeful while also being practical and honest. I went to four so-called specialists with a complex ACL and cartilage injury after enduring two previously failed surgeries at Cedars and USC. I thought I would never return to soccer and running again after previous opinions told me it was basically impossible. Well, two years later I'm playing collegiate soccer and couldn't be happier after a revision ACL and cartilage transplant. I wish I just went to him in the first place instead of wasting years trying to rehab a knee that never felt right and wasn't done properly. He called me the night before surgery just to tell me "I got you" and to make sure I understood the plan for the next day, the next 2 weeks, the next 9 months, and the next 10 years. He understood me and my goals and treated me as a family member and gave me world class care. I consider myself lucky to be his patient and to know him. Thank you Dr. Ramkumar!
AG
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Prem N. Ramkumar, MD, MBA

I was able to get in with Dr Bhalla right away. His office staff is friendly and very competent. Dr Bhalla is a true gem. He has great bedside manner and took his time explaining everything and got me scheduled for surgery in less than a week!! It is hard to find good doctors so if you need a spine surgeon try Dr Bhalla. I will update this after surgery. ❤️
DW
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Amandeep Bhalla, MD

As always, the entire team could not have been more professional and kind. And I'm already feeling better! Love you guys!
AB
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Michael Port, MD

Everyone we were introduced to was kind, welcoming and informative.
CE
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Evish Kamrava, MD

Dr. Bhalla thank you for your kindness and professionalism. You made me feel hopeful and at ease. I can't wait to feel whole again.
IG
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Amandeep Bhalla, MD

Dr. Bhalla is wonderful. Caring and patient. Explained things to me when I had questions. I felt like he really cared about my health.
SM
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Amandeep Bhalla, MD

Dr Bhalla and his entire staff we’re very professional and courteous. The office was very warm and showed so much compassion towards me.
VB
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Amandeep Bhalla, MD

Very thoughtful and caring people here. They listened to me!!!!
VB
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Amandeep Bhalla, MD

As a retired nursing professor, Dr. Bhalla was my first and only choice. His reputation is flawless. Not only is he an excellent physician, but he also Kind, Approachable, professional and takes the time to listen to the patient. In addition, it was a pleasant experience with the office staff and Ronnie the office manager. The whole atmosphere in the office reminded me of the good old days when physicians and staff we’re happy to see you
SN
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Amandeep Bhalla, MD

Dr. Eric Millstein was my last minute second option, I'm filled with graduate for that chance to end up having my left rotator cuff surgery done by him. I can’t say enough good things about the entire experience. From my very first consultation, he was thorough, patient, and incredibly knowledgeable, he took the time to clearly explain my diagnosis, walk me through all my treatment options, and set realistic expectations for recovery. The surgery itself went smoothly, and I felt confident knowing I was in such capable hands. What really stood out, though, was the level of care and attention I received throughout the entire process, from pre-op to post-op follow-ups from the entire crew. Today, 10 weeks after the surgery, and only 5 weeks of physical therapy, I'm extremely happy and satisfied with my recovery progress, now I can see it thorough, full recovery is just around the corner. If you’re looking for a skilled, compassionate, and dedicated orthopedic surgeon, I highly recommend Dr. Millstein!!
DG
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Eric S. Millstein, MD

I’ve been a patient of Dr. Sanjay Kourana for about 10 years and was referred to him by a friend who had surgery with him. Over that time, he has consistently inspired confidence in his knowledge and judgment. He’s always kind, professional, and respectful of my time — I’m never left waiting. His staff is equally friendly and efficient. He has a calm, reassuring manner that makes you feel you’re in very good hands.
KF
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Sanjay Khurana, MD

I was referred to Dr. Ramkumar after having suffered a major injury to my left knee. I received a partial knee replacement and honestly could not be happier. Until seeing Dr. Ramkumar I had no idea that partial knee replacements were even available. The entire process pre/post surgery was so seamless and efficient. I felt so comfortable with the care that I received. Dr. Ramkumar is not only professional and knowledgeable in his field but he is also kind and compassionate in his delivery of care. I would definitely recommend Dr. Ramkumar, his team and entire staff as they are absolutely incredible.
SS
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Prem N. Ramkumar, MD, MBA

Dr.Ortega was my husband's surgeon 6 months ago. He is the most knowledgeable and caring person. So thankful we are so fortunate to know him. This is my second review and can't say enough good things about him. Best doctor ever with excellent qualities!! AJ & P. Nardo
PN
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Brandon A. Ortega, MD

From the time of making the appointment for Dr Estes, I was treated with respect and kindness. This is something that I’ve noticed is missing in healthcare. At my arrival I needed a wheelchair, and that ask was accommodated. Reception was especially friendly helping me get checked in. Dr Estes is exceptional and her exam was thorough, explained things to me in plain English and she was compassionate. The xray tech and nurse were kind and seemed to genuinely care. They were not just “doing a job” - they enjoyed being helpful. This isn’t what I’ve been experiencing lately within the medical network and was a welcome change for me during a very hard time.
AB
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Allyson Estess, MD

Scheduled appt for bilateral SI injections. Dr Port spent a great deal of time reviewing my MRIs, X Ray ans CT scans prior to deciding on treatment and conferred with my other caregivers via phone right before the procedure. Very caring doctor with incredible attention to detail. Procedure under GA was quick and relatively pain free
HS
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Michael Port, MD

Dr Khurana is extremely compassionate and caring. This combined with an a expert knowledge of spine health and treatment makes Dr Khurana the best.
KK
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Sanjay Khurana, MD

He did an amazing job on repairing my bàck. He has amazing skill and bedside manner. Thank you 😊
S
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Leonel Hunt, MD

This was my first time there. The doctor was kind and took time to explain everything. I have already recommended him to others. The receptionist was beyond kind and helpful.
DO
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Evish Kamrava, MD

The entire office staff at Dr. Bhala’s Office is kind and very supportive. I had a excellent experience.
SP
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Amandeep Bhalla, MD

Professional, kind, caring staff and Dr Khurana is an excellent surgeon.
CN
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Sanjay Khurana, MD

Dr. Ramkumar and his staff are truly the best! Going into my first appointment, I already knew I had a torn meniscus. However, after a simple X‑ray, Dr. Ramkumar immediately noticed that my ACL and knee alignment didn’t look right. It turned out that my previous ACL graft from eight years ago was not properly working anymore. Hearing that I needed an ACL reconstruction along with a meniscus repair was overwhelming, but the way Dr. Ramkumar explained everything—what happened, how he would fix it, and why gave me complete confidence that I was in the best hands. I was genuinely excited for surgery because I trusted him completely and knew he would be able to fix my knee so I could begin my journey back to lifting weights and swimming again. After surgery, I felt stronger than I ever have after a procedure. I was walking without crutches around two weeks post‑op. Dr. Ramkumar provides a clear, easy‑to‑follow post‑op plan so patients know exactly what to expect and how to track their progress. I’ve also spoken with other patients in the waiting room, and it’s clear he has helped so many people become pain‑free—from knee replacements to ACL repairs like mine, including both medial and lateral meniscus repairs. Now, three months post‑surgery, I can confidently say I am beyond grateful for my decision to walk into Dr. Ramkumar’s office for help with my knee pain. Dr. Ramkumar and his entire staff are incredibly kind, patient, and always willing to answer any questions. They make every office visit enjoyable because they’re such a warm and welcoming team. Ms. Stephanie was amazing to work with. She helped me plan my surgery date and made sure I had everything I needed leading up to the procedure. Ishan was also extremely helpful he answered all my questions and helped set up the post‑surgery app so they can track how their patients are doing. Overall, such a supportive and organized team! I would HIGHLY recommend Dr. Ramkumar and his staff to anyone needing hip, knee, or ACL surgery. He is truly the best, and I can’t wait for my next appointment! GOATED staff !! Thank you all so much!!
SR
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Prem N. Ramkumar, MD, MBA

An excellent and caring doctor. He was my surgeon for one knee which is now in great form. Then recent problems with the other knee were determined not to need surgery. He is very observant and clearly loves his job. Also, the staff seems happy...always a good sign.
AH
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Eric S. Millstein, MD

In addition to being excellent in her medical knowledge she and her office were helpful and kind
PO
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Allyson Estess, MD