Appointments and wait times reviews

Friendly, clean, waiting time not bad, GREAT Doctor and the BEST office staff ever! Parking sux :///

Eric S. Millstein, MD

I love dr Millstein and the entire staff at commons clinic. My only issue is the wait time. I would so appreciate if the appointment time could be honored closer to when it’s scheduled. Having said that I wouldn’t trade this dr for anyone else!

Eric S. Millstein, MD

Dr. Millstein and his staff are amazing. They really understand how to treat a patient. I've had my knee replaced and am back on the Tennis Courts beating people half my age. Dr. Millstein did an amazing job. He starts with best non invasive approach to help including physical therapy and then suggest other treatments only as needed. If you need a cortisone injection Dr. Millstein is the best at hitting the ‘right spot.’ Everyone there is very organized, I’ve never waited long. I’m very happy with their treatment and would recommend them to anyone having Orthopedic issues and pain.

Eric S. Millstein, MD

I have NEVER written a yelp review for a Dr. but I wanted to share the experience I had with Dr. Millstein and his entire staff. I unfortunately slipped and fractured 2 bones in my leg. Having never had anything more than a paper cut in all my life I was terrified. I could not have been referred to a better Dr. !!! From my first visit, Dr. Millstein was personable and patient as he SAT and walked me through the x-ray of my leg, explaining the bone(s) I fractured, how they "work", what the recovery process would look like and even the symptoms I might have as I recovered. Without knowing it, this is exactly what I needed...details. He didn't try to rush the healing process but encouraged me (when it was time and the bone had healed) to do what "felt right" as I began to move away from the crutches and the boot. This may sound elementary and expected and if it is - great! However, I've had my share of annual office visits to the Dr. over the years and the totality of all of those visits pales in comparison to exceptional service of Dr. Millstein and the Commons Clinic staff. From the greeting from the front office and the respect of your time (not even a 15 min wait to be seen) to entire back office staff - they are all following the example he is setting. Everyone makes you feel like they are there to help which is an awesome feeling when you are down and wobbling around on crutches! If (God forbid) you ever break a leg, run (no pun intended) to the Commons Clinic and see Dr. Eric Millstein. Tell them Violet sent you...You will Thank me later!

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Eric S. Millstein, MD

Lovely people in the office, wait time of 10 minutes, and Dr. Millstein is the BEST!

Eric S. Millstein, MD

Although I haven't seen Dr. Millstein yet and I'm literally just sitting in the waiting room, I had to share my experience thus far with this unbelievable office. Three days ago I fell and broke my wrists, collarbone and a rib. After a quick ER visit, I was told to find an orthopedic specialist to determine what to do next. I called every office around Venice and unfortunately was rejected by all of them because "we don't take new patients at the moment"... I explained that I'm in incredible pain but no luck. Until I called Dr. Eric Millstein's office! The reception ladies were the sweetest and understood my situation and made a true effort to get me in ASAP. Insurance, payments and other items were far from being a priority. I felt like they genuinely wanted to help. The intake form portal and X-ray uploading platform were very user-friendly and it took me less than 5 min to complete it all. They booked me an appointment a week out but kept on updating me on cancellations. A day later a Susie answered my call and was able to squeeze me in to see the Dr. (I can't even describe to you how sweet and helpful this woman is!!) Schevobnn checked me in with the outmost professionalism and I'm currently waiting for the Dr. Highly recommended

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Eric S. Millstein, MD

Extremely efficient front office. Saw the doctor within eight minutes of my appointment time. He had downloaded all of the relevant imaging and was ready with his diagnosis when he walked in with his tablet.

Eric S. Millstein, MD

Dr Millstein was a referral and a very good one .. Very smooth and professional from front desk to the good Dr Millstein. He requested further tests and I was appreciative that he was searching for the cause of my pain and scheduled further testing as the reasons were not obvious. 🤞

Eric S. Millstein, MD

After a year of PT for my left knee , I could not walk anymore . I was recommended to Dr. Milstein & he had to do surgery on my left knee , I walked out of the surgery center with no pain, and 5 years later I’m pain free on that knee. Today I had to see him for my right knee. He saw me on time, attentive to my questions and explained to me clearly , the choices I have to heal that knee. I would definitely recommend Dr. Milstein.

Eric S. Millstein, MD

Professional & on time,

Eric S. Millstein, MD

Yesterday was my first time meeting with Dr. Millstein, and the whole experience -- from making the appointment to checking in on line and in the office to the session with the Dr. and then working with his staff to set my surgery appointment -- was exactly how quality health care should work. The entire team is terrific, and Dr. Millstein himself made me feel like were were old friends. Despite being obviously very busy, I didn't feel rushed at all. He took the time to explain my diagnosis, the upcoming surgery and the recovery schedule, and he answered all of my questions. And his staff worked hard to try to squeeze the procedure into my own very complicated schedule. Very happy with my experience so far! wsf

Eric S. Millstein, MD

I had to wait a while, but Dr. Millstein is always friendly, warm, efficient, and skilled.

Eric S. Millstein, MD

It could not have been better. Everything from making the appointment through to checking out was great and The doctor was amazing.

Eric S. Millstein, MD

Dr. Millstein has replaced both of my knees. Everything went very well and I find Dr. Millstein to be both professional and friendly. Great bedside manner and I can always get an appointment with him.

Eric S. Millstein, MD

Best Orthopedic surgeon I have ever had the experience of being treated by! From the moment I called to make the appointment and spoke to Beth, until I left the office. Dr Millstein was down to earth, honest, professional and straightforward with me. I am in my 70's, have travelled extensively my entire life, so I've had a lot of experience with many types of doctors, with several broken bones in my life, I speak from experience. I highly recommend this wonderful surgeon (also the reviews demonstrate this along, with some of his previous and current patients with whom I spoke) And of course, it all trickles from the top, suggesting that every staff member in Dr Millstein's facility followed suite, all being kind, professional, efficient and caring. I had a torn rotator cuff and 3 out of 4 shredded tendons in my right shoulder. No more! So, in conclusion, go to the best orthopedic surgeon and staff I have ever encountered, Dr Millstein and his staff will put you at ease and change your life for the better, forever.

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Eric S. Millstein, MD

I couldn’t be more pleased with my entire experience ( from initial pre-op evaluation to 3 month post-op appointment). I am a nurse, and felt extremely confident with Dr. Millstein’s surgical expertise and his manner in which he spoke to me. He thoroughly explained everything to me, and he took time to answer all my questions. My surgical outcome is wonderful. The entire office staff is consistently professional, helpful and friendly. I am extremely grateful that I was able to have my surgery with Dr. Millstein.

Eric S. Millstein, MD

Minimum wait 1 hr, usually 1.5 hrs to see Dr who will spend 5 min with you Staff unfriendly and disinterested in doing their job. Don’t expect a call back when leaving a message….won’t happen Too many other good Drs in LA to put up with this arrogance

Eric S. Millstein, MD

I've been to the office twice and from my experience, it is a well oiled machine! How many Dr. offices can you say that about? In on time, x rayed, dr. on time...like clock work and out the door. Amazing!

Eric S. Millstein, MD

Brought my Mom here today because she injured her shoulder! This guy (Dr. Millstein) was so friendly and Warm!!!! Felt like a friend of the family! His staff friendly too! Offered us water while we waited. My 86 year old Mom said “he must be from the old school” bedside manner. Bedside manner is a lost art, but he captured it completely! Thanks so much!!

Eric S. Millstein, MD

Easy rapport with Dr. — virtually no wait. Fast results— who could ask for more?

Eric S. Millstein, MD

Excellent surgeon. Waited till other options had been explored before suggesting surgery. Very pleased with the results.

Eric S. Millstein, MD

Dr.Millstein was warm, friendly, professional and I felt very comfortable under his expertise! No upselling or pushing any treatments but was very conservative! I can wholeheartedly equally say this about the staff!!! And from start to finish everything was on time regarding my appointment!

Eric S. Millstein, MD

A bit frustrated by the office as I scheduled an appointment 2 weeks in advance and was told my insurance covered my appointment (Anthem EPO; just FYI, they do take PPOs, but not EPOs), and I was not notified until I arrived that my insurance would not cover the appointment. I should have confirmed with my provider, but it's hard not to trust the people with experience at the front desk. Nevertheless, Dr. Millstein still saw me and didn't charge me. I only had a minor tendon injury in my foot, so it wasn't much to diagnose and for him to give me some basic advice, but I still found the fact that he would see me despite the mistake a sign of good character and a good doctor. He also offered to look at a list of orthopedists my insurance covers (from the Anthem site) and give his rec, something I thought was a good way to make up for the mistake. These things happen, and I think it speaks volumes as to how this practice is run that they did the best to accommodate me despite the confusion of our insurance system in this country, hence the 5 stars.

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Eric S. Millstein, MD

Dr. Millstein is compassionate and considerate. He is stays up to speed on my medical history. He is on-time for our appointments which are complete and never rushed.

Eric S. Millstein, MD