What matters to you
A useful consultation helps you understand the working diagnosis, the options, and the next step. These patient accounts describe communication experiences; ask the practice how that conversation would work for your own concern.
A question to bring
AMA guidance says patients should know when to expect test results and what to do about a delay. Ask which person explains what the result means for your care. Write down the next action and who takes it, especially when another office is involved.
Sources: Reporting Clinical Test Results — AMA Code of Medical Ethics, Opinion 2.1.5
AHRQ’s Third Edition health-literacy toolkit emphasizes clear information and confirmed understanding. Try explaining the next step in your own words, then invite corrections. Tell our team if a written instruction, language barrier, or unfamiliar term makes the plan hard to follow. A useful explanation should help you know what happens next.
Sources: AHRQ Health Literacy Universal Precautions Toolkit, Third Edition
Use these resources to prepare the questions that matter to you.
The accounts below are selected for an explicit topic mention, including mixed feedback. They are not a satisfaction score or proof of a medical result.
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knowledge, Dr. Khurana showed patience and concern. He also took the time to discuss all of my options and answered every single question I had.
Sanjay Khurana, MD
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Dr. Bae was extremely personable, a great listener, and took the time to fully understand my concerns and answer my questions. I especially appreciated his
Hyun Bae, MD
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friendly and personable. They were able to answer all my questions and take care of me right away! Highly recommend Dr Bae and his team!
Hyun Bae, MD
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very friendly and considerate. Dr. Bhalla actually listened and we had a nice conversation. There was very little waiting and the appointment didn’t feel rushed.
Amandeep Bhalla, MD
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through everything step by step, answered every question I had, and always made sure I understood what to expect. He gave me so much confidence
Prem N. Ramkumar, MD, MBA
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Very professional, explained very well and in a way that I could understand. Great bed side manners .
David Lee, MD
Patient experience
Clear care means more than receiving information. You should be able to connect the diagnosis, the choices, and the next step—and know how your team will help keep the plan together.
Read the guideChoosing your care
A short symptom story, the right records, and a few priorities can help your first orthopedic visit end with a plan you understand. You do not need to arrive with your own diagnosis.
Read the guideChoosing your care
Before treatment, agree on how questions, results, and unexpected changes will be handled. A clear follow-up plan can make the days between appointments feel much less uncertain.
Read the guide