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by Mark on Mar 24th, 2015 It honestly takes a lot for me to write a bad review, I always try to see things from more than my prospective so I usually don't complain about much , but this experience really left a terrible taste in my mouth and I felt I needed to share to help avoid any other prospective patients falling for the same thing I did by reading some of these reviews, which BTW I now question the validity of. Read the bad reviews FIRST guys, you can see most of us have a common thread to our complains, but now I will share my experience. I am on Workers Comp, I had been trying to find a Dr who could really evaluate what was going on with my Lower Back , Wrist and Shoulder. After much searching I came across this person with such glowing reviews , completely ignoring the negative ones because the good ones sounded so good. My Nurse Case Manager made the appointment and confirmed that this Dr Millstein treats lower backs as well as other ailments, I was looking forward to meeting this Dr and all I can say is that the bad reviews I read were in fact more true than anything, nothing about the "positive" reviews was anywhere near present on this day. I came into the Dr's office where I was telling him my nightmare journey with Workers Comp and how I came to find him hoping he could help me. First thing he told me is that he does NOT do backs, which is not what me nor my nurse case manager was told. Secondly he said he no longer is going to be doing Workers Comp cases. Great so now what? Me and my nurse case manager both showed his the results of both my back and shoulder. My MRI of my lower back showed Degenerative Disc Disease and it had advanced in the last few years, it was causing me excruciating pain for weeks and two Dr's I had seen previously (both Ortho's btw) said I should not be working for 30 days and prescribed physical therapy . Unfortunately neither of those Dr were under my Workers Comp list of providers , hence I went looking for a Dr that really knew what he was doing. He took an Xray of my wrist and said nothing was wrong at all. Then looked at my MRI results of my shoulder (it clearly showed an injury) and he brushed it off as "no big deal" then moving along to my back , he said it showed some degeneration but that he had several other patients who were older than me and had many more ailments and were able to work and manage regardless. First of all, you cannot compare one patient with all the others, every patient should be tended to as an individual with their own concerns, not lumped into a category of "if they can do it so can you" . He said he didn't mean to diminish my ailments but he was releasing me back to work on full duty. I've been working 13 years for my current employer, I rarely take sick time or vacation so I am not a lazy person, if this was about me just wanting to take a "paid vacation" trust me, I have the vacation time to do it, the point was that I was in pain and I was injured and if I can't work then so be it, but when I go looking for help from a professional to give me a professional comprehensive exam I expect better. So he doesn't even do backs or spine yet he has the superiority to tell me that my back and shoulder were no big deal. I am in the process of finding another Dr at this point but I must let anyone who is reading that someone with such arrogance and ego should not be practicing medicine. Read the other reviews both good and bad, you will see common complaints from other patients. My two cents. Doctors Oath - "First do no harm" Update: my response to the Dr's reply to my previous post. Dr Millstein, you had an opportunity to make things right when I was in your office and had my MRI's in hand. Now it's too little too late . Someone like you does not deserve to carry a medical license in my opinion . If you really cared you would have done the right thing from the start. If anyone is reading this please take from my experience and stay away from this imbecile . Seriously one of the worst experiences with any medical provider.

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Eric S. Millstein, MD

I went to him last week , after spending 2 hrs and 45 min, I walked out with wrong diagnosis, his stuff are very roud and unfriendly specialy his nurse , he spend about 3 min with me and walked out and refer me to someone in his office to give me a epidural ,(I gusse my 450$for his 3 min was not enough for him, just like that . DO NOT GO TO HIM , he is a waist of time ,with no bed side manner .

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Hyun Bae, MD

This is one of the worst doctors I have ever had the displeasure to watch in my own opinion. My sister was battling breast cancer and was having excruciating pains in her neck and back. The doctor walks in to see my sister for less then two minutes. He said, "it was a slipped disk, take this shot and you will be out of pain by the end of the weekend." Trusting his reputation based on his own celebrity endorsements, she thought she would be in competent hands. This was not the case. Her pain continued to grow. Seven months later after no answers from Bae's office( they would not release her records) she found out her cancer metastasized to her neck and spine. His lack of attention, attitude, and flat out arrogance contributed to losing time with my sister that I will never get back. Think twice before going to see this doctor. Again, this is just an opinion, but I wouldn't send my worst enemy(don't have any) to him. Please be advised.

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Hyun Bae, MD

I am not able to rate the doctor as I never got to see him. I would however, second the rating of the staff negatively. I had set an appt with Dr Milstein in March for April. Apparently, he decided to stop taking my insurance on April first and no one bothered to inform me even going so far as to calling me yesterday to confirm my appointment. Prior to making my appointment i confirmed with their scheduler and even their off site billing that my insurance was not going to be an issue. Despite all that, their office found a very novel way to make it an issue. I guess i should thank god for small favors as the scheduler when I was already there pointed out that they no longer took my insurance. This could have been even more FUBAR. Just wondering, since doctors like to charge us for not making our appointments, am I allowed to bill him for the 2.5 hours I wasted trying to honor my appointment?

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Eric S. Millstein, MD

Over the past few years I have had more than enough time spent with doctors that at this point ? I feel I should have my own degree. After seeing this guy?... I feel thats hold even more truth since he did absolutely nothing for me ! I went to Dr. Millstein for a second opinion as I didn't agree with another office about the direction of care to a knee injury as well as a shoulder injury. The first time I saw Dr. Millstein, he seemed like the straight forward type. Don't expect to feel like you are talking to a doctor who wants to take his time with you and care. I could of dealt with that provided he could get me back to health and give me direction and sound credible. However, after a few visits in a month? After this visit? Its abundantly clear that this is a typical case of "there's nothing wrong with you but give me your money" . This guy as said on the website of HIS says the following; "Dr. Millstein specializes in knee, shoulder & sports medicine injuries. Regardless of your injury, Dr. Millstein will help you get back to performing the activities you love as quickly as possible." "Regardless of your injury" ...... Apparently NOT since this guy can't take the time to tell me what my options really are. He's inconsistent and doesn't care. He just sits there on his chair with his lap top (doing God knows what) and can't answer basic questions about healing time. The doctor himself in a recent visit says to me "Im just a surgeon". Well why then does it say on your website that you specialize in the injuries I have and that you can get me back to health? This guy couldn't even answer BASIC questions regarding how long it would take to heal, what the next steps were, ect... Who gave this guy a degree ???? This place is a waste of your time and your money, like pretty much all LA doctors. Don't bother !

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Eric S. Millstein, MD

I actually found Dr. Millstein on Yelp and was really impressed with all of the reviews however, I'm saddened to say that I was completely disappointed. Unfortunately, I personally had nothing but bad experiences. I cannot say enough TERRIBLE things about Dr. Millstein's staff. He was a nice doctor, but his staff has been awful to deal with. They make it literally impossible for you to talk to anyone. Their lack of responsiveness has just been completely unprofessional and disheartening. To this day, I'm waiting for a phone call back (I've been calling for 2 weeks and still nothing) so that I can get a referral for a physical therapist, because Dr. Millstein was of no help at all and I still am in terrible pain. I've left numerous voicemails on his assistant's line with no response. Finally, after leaving a voicemail on a different line, I received one call back and when THEY called ME, I answered the phone and they said, "This is Dr. Millstein's office calling, can I place you on hold?" and then I waited on hold for 8.5 MINUTES only to be told, when they came back on the line that his assistant would call me back. Which is a joke, and obviously to this day hasn't happened! I'm in so much pain and yet cannot get a call returned. If I could give his staff negative stars, I would.

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Eric S. Millstein, MD

arrogant, rude and lame. if i could leave less stars i would. showed up on time for a 1:30 intital consultation. waited over 1 1/2 hours to finally get into a treatment room. listened to dr. bae on the phone in the room next to me for another 15 minutes. he then came out, looked into my room, saw me, went back into his room, shut the door and continued talking on the phone. rude, disrespectful and just plain unprofessional. the rush-hour drive back from santa monica to l.a. was the cherry on the top. i wouldn't recommend this guy for anything. try dr. gart or dr. lavian.... much more class....but then again....it doesn't take much in this case.

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Hyun Bae, MD