Staff and office experience reviews

I was referred to Dr. Ramkumar after having suffered a major injury to my left knee. I received a partial knee replacement and honestly could not be happier. Until seeing Dr. Ramkumar I had no idea that partial knee replacements were even available. The entire process pre/post surgery was so seamless and efficient. I felt so comfortable with the care that I received. Dr. Ramkumar is not only professional and knowledgeable in his field but he is also kind and compassionate in his delivery of care. I would definitely recommend Dr. Ramkumar, his team and entire staff as they are absolutely incredible.

Prem N. Ramkumar, MD, MBA

Great Doctor Great Procedure Great Staff Highly Recommend

Eric S. Millstein, MD

Two years ago, I had a partial knee replacement by Dr. Ramkumar. Prior to the surgery I was seen at both of his offices in Long Beach and Lakewood for the initial consultations, x-rays, surgery preparation, etc. His office staff were professional and friendly. The day of the surgery, I was scheduled to arrive at 5AM, may be earlier, I was a little intimidated by the looks of the surgery building (had never been to à “surgery building”, I mean the building is nice but it’s specifically dedicated to surgeries-meat chopping room 😳). My amazing doctor comes in and immediately makes me feel comfortable. He is young, BUT he is skilled, experienced and he is the best at what he does. I have heard horrible stories about knee replacements, but after my own surgery I highly recomend that you get yourself out of misery and get your knee replacement done. And if you choose Dr Ramkumar you will not be disappointed.

Prem N. Ramkumar, MD, MBA

Staff and doctor were friendly and professional. I appreciated. Dr. Lee’s clear advice. Going to this office is a very pleasant experience.

David Lee, MD

Dr Estess was thorough and patient and we felt heard and not rushed and the staff was friendly and helpful.

Allyson Estess, MD

I was referred to Dr. Lee by 2 retired foot/ankle doctors for a second opinion and was thrilled they did!!! Turned out I did not need surgery, wearing a boot and slowing moving into an ankle brace would do the trick. So far it is all working and at 85 who really wants surgery if the above two items will do the job. Thank you Dr Lee for your time and your office staff is so welcoming. M. Medanich

David Lee, MD

Dr Millstein could not have been more helpful and precise discussing my options after an acl and meniscus tearing ski accident two weeks prior. He instantly gained my trust explaining the details of my injury from mri imaging and involved me in the choices I had to make on surgery v rehab . I cannot recommend him highly enough after my initial consultation. I chose the surgery route , and his team slotted me in quickly to get me back to work, which is my number one priority .10/10 .

Eric S. Millstein, MD

I had an immediate need to see Dr due to severe injury. The Team was able to fit me in and the process was seamless. Paperwork completed online, very little wait and out the door with specific details.

David Lee, MD

The entire office staff at Dr. Bhala’s Office is kind and very supportive. I had a excellent experience.

Amandeep Bhalla, MD

Professional, kind, caring staff and Dr Khurana is an excellent surgeon.

Sanjay Khurana, MD

I switched orthopedist's recently because I wasn't getting the results I needed it. Dr. Estess was recommended by my physical therapist. She's wonderful! She takes the time to listen, she is conservative in her assessment, doesn't seem to want to rush into surgery. After my MRI results, she changed my physical therapy order and within 2 weeks. I am doing much better. I highly recommend her. Also, the office staff was very friendly and efficient. And I didn't have to wait a long time once I got to the office.

Yelp^®

Allyson Estess, MD

Dr. Ramkumar performed my right hip arthroscopy 10 weeks ago. I was born with bilateral hip dysplasia, which led to labral tears in both hips. I initially tried physical therapy, but unfortunately it did not improve my symptoms. I was then referred to Dr. Ramkumar, who recommended hip arthroscopy. He took the time to ensure I fully understood the treatment plan and addressed all of my questions with care and professionalism. Before the surgery, I experienced significant pain while sitting or driving for extended periods. I am pleased to report that I am now pain-free in my right hip. The outcome of the surgery has been excellent, and based on my experience, I plan to proceed with left hip arthroscopy under his care as well. Dr. Ramkumar is an outstanding physician, and his office staff are consistently polite, professional, and attentive. I highly recommend him to anyone seeking expert care for hip conditions.

Prem N. Ramkumar, MD, MBA

⭐ Thank you Dr. Ramkumar I spent more than seven years dealing with worsening hip pain, and it slowly took away the things I loved. I couldn’t play golf or even hit balls on the driving range. I had to stop doing the sideline marker for high school football — something I truly enjoyed. Eventually, even a simple 20 minute walk became painful. My world kept getting smaller, and I knew something had to change. That change came when I met Dr. Ramkumar. I’m now 11 weeks post op from my anterior hip replacement, and the difference is remarkable. I’m improving every day — walking comfortably, regaining strength, and finally seeing a future where I can return to the activities I’ve missed for so long. My goal was never just a quick recovery, but a complete recovery, and for the first time in years, that goal is clearly in sight. The entire experience has been exceptional not only because of Dr. Ramkumar’s surgical skill and clear communication, but also because of his outstanding team. Margo, his assistant, has been incredibly responsive and supportive. Stephanie, the scheduler, made every step of the process smooth and stress free. And Mina, the physical therapist, has been instrumental in my progress — he’s guided me through each stage of rehab with expertise and encouragement. I’m continuing therapy with him for another three weeks, and each session moves me closer to full strength. Thanks to Dr. Ramkumar and his team, I’m not just healing — I’m getting my life back. I would recommend them without hesitation to anyone facing hip issues or considering joint replacement.

Prem N. Ramkumar, MD, MBA

Dr. Ramkumar and his staff are truly the best! Going into my first appointment, I already knew I had a torn meniscus. However, after a simple X‑ray, Dr. Ramkumar immediately noticed that my ACL and knee alignment didn’t look right. It turned out that my previous ACL graft from eight years ago was not properly working anymore. Hearing that I needed an ACL reconstruction along with a meniscus repair was overwhelming, but the way Dr. Ramkumar explained everything—what happened, how he would fix it, and why gave me complete confidence that I was in the best hands. I was genuinely excited for surgery because I trusted him completely and knew he would be able to fix my knee so I could begin my journey back to lifting weights and swimming again. After surgery, I felt stronger than I ever have after a procedure. I was walking without crutches around two weeks post‑op. Dr. Ramkumar provides a clear, easy‑to‑follow post‑op plan so patients know exactly what to expect and how to track their progress. I’ve also spoken with other patients in the waiting room, and it’s clear he has helped so many people become pain‑free—from knee replacements to ACL repairs like mine, including both medial and lateral meniscus repairs. Now, three months post‑surgery, I can confidently say I am beyond grateful for my decision to walk into Dr. Ramkumar’s office for help with my knee pain. Dr. Ramkumar and his entire staff are incredibly kind, patient, and always willing to answer any questions. They make every office visit enjoyable because they’re such a warm and welcoming team. Ms. Stephanie was amazing to work with. She helped me plan my surgery date and made sure I had everything I needed leading up to the procedure. Ishan was also extremely helpful he answered all my questions and helped set up the post‑surgery app so they can track how their patients are doing. Overall, such a supportive and organized team! I would HIGHLY recommend Dr. Ramkumar and his staff to anyone needing hip, knee, or ACL surgery. He is truly the best, and I can’t wait for my next appointment! GOATED staff !! Thank you all so much!!

Prem N. Ramkumar, MD, MBA

An excellent and caring doctor. He was my surgeon for one knee which is now in great form. Then recent problems with the other knee were determined not to need surgery. He is very observant and clearly loves his job. Also, the staff seems happy...always a good sign.

Eric S. Millstein, MD

I felt I was in good hands, the minute I met Dr. Ortega. I trusted Dr. Ortega to perform Neck Cervical Radiculopathy ACDF. He is an amazing, wonderful and dedicated surgeon. His self assurance and self confidence, assured me I was in the place. Thank you so much to Dr. Ortega and his team! Thank you Ms. Elena! Thank you for your hard work and dedication! God bless you!!!

Brandon A. Ortega, MD

From my first call with August, who assisted in scheduling and preparing for an appointment, throughout the entire check-in process, everyone was kind, informative, and patient. I am a very concerned and anxious Mother, due to the pain my son is currently experiencing. When Bernadette was examining Nicholas, she was thorough, kind with her examination, and very informative, and clear when answering our many questions. Dr. Bae gave his description and diagnosis after studying Nicholas’ MRI, and we could clearly see the extent of Nicholas injury, and intervention would be needed to repair. In making the decision for an epidural and surgery Bernadette and Dr. Bae were patient and very informative as we were making decisions about an epidural and surgery. We grateful to be working Dr. Bae and his staff to get our son healed.

Hyun Bae, MD

Exceptionally positive experience from start to finish. Very professional, attentive and friendly staff, including all members … front desk, nurses, OR staff. Dr, Rispoli and Dr. Port are both skilled clinicians and have excellent bedside manner.

Michael Port, MD

Short wait. Efficient staff. Pleasant waiting room - very cheerful.

Eric S. Millstein, MD

Dr Lee and his staff were very friendly and Dr. Lee answered all my questions. I would definitely recommend him to anyone needing an orthopedic surgeon!

David Lee, MD

Amazing doctorates fantastic team!

Hyun Bae, MD

I have nothing but high praise for Dr. Bhalla's genius and skill for restructuring my spine. Moreover, all the nurses and rehab staff go over and above standards of care.

Amandeep Bhalla, MD

Excellent care, staff friends and courteous and facilities so nice, clean and everything was on time :)

Eric S. Millstein, MD

Dr Bae is the most professional, courteous, outstanding doctor you can ever ask for. August, his assistant, is an asset to the Clinic. She is always professional and courteous. Would highly recommend Dr Bae and his staff.

Hyun Bae, MD