﻿Published by Commons Clinic.

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Reviewer names are abbreviated. Patient reviews describe individual experiences. Review counts describe source records, not unique patients or clinical outcomes; the acquired snapshot may not include complete platform histories. Clinical education and patient accounts do not replace a consultation.

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# Staff and office experience reviews

Page 34 of 36. Read the full source accounts and explore the clinicians beside their topic excerpts.

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848 written reviews

Highest rated first · Newest within each rating

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> Dr. Bae is a brilliant surgeon. He went to bat for me when my insurance company refused at the last minute to cover a disc implant surgery. Everything went perfect. His staff is very professional and sincere. I feel that Dr. Bae has the ability and above average knowledge of the spine, to handle just about anything. He has your health in his best interest.

L. W.

Rating: 5/5 · Source: Yelp · Date: June 5, 2017

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Attributed clinician: Hyun Bae, MD

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> Dr. Bae did my disc replacement L5-S1 in Oct 2015. He did an outstanding job. Recently I went to go and visit him because I have been having pain in my buttocks and he never hesitated to order and MRI and possible injections. Every time I leave his office I leave with a smile because I know I can count on Dr. Bae. His professionalism and sympathy for his patience just make him one humble man. Thank you to Dr. Bae and his staff, especially, Hugo, Alexis and Lisa for helping fill out my forms. I am looking forward continuing my treatment with Dr. Bae and his staff so I can recover 100%.
> 
> Thanks!
> Adriana!

A. D.

Rating: 5/5 · Source: Yelp · Date: June 4, 2017

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Attributed clinician: Hyun Bae, MD

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> In February, I had a bad fall and was in agony. My primary caregiver at Cedars said that all of the surgeons at the Spine Center were highly competent but her recommendation would be that I see Dr. Bae because of his personal attention to each patient and caring manner. I am so grateful for the recommendation because after two lumbar spinal fractures (one burst) I was in excruciating pain but was hesitant to undergo surgery. I actually had no choice in the matter because, in addition to the horrendous pain, my spine was left unstable after the fall. Upon awakening from a three-hour surgery by Dr. Bae, I was instantly relieved of 90% my pain. I am now pain free at the six-week mark post-surgery and have been approved by Dr. Bae for outpatient physical therapy. I couldn't be happier with the results and cannot praise Dr. Bae and his entire team enough!!!

S. L.

Rating: 5/5 · Source: Yelp · Date: May 11, 2017

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Attributed clinician: Hyun Bae, MD

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> I have nothing but praise for Dr. Wassef. I needed a difficult and complicated hip replacement. Seven weeks after my surgery I was able to go to Europe for the birth of a new grandson. No walker. No cane. I am grateful for Dr. Wassef and the great staff at his office. Props to Lakewood Regional Medical Center too.

L. Huddleston

Rating: 5/5 · Source: Google · Date: May 11, 2017

[Reviewer’s Google activity](https://www.google.com/maps/contrib/115320701051739246446/place/ChIJqeNILuQy3YAR9WA5ym3pGLU)

Source link type: reviewer place

Attributed clinician: Andrew Wassef, MD

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> Dr. Estess is a fantastic, patient-focused physician. I have seen her for a few different problems and I trust her completely. Really nice to meet a physician that listens to you. Can't recommend her enough for orthopedic issues. The Torrance office is clean, punctual, and the staff are really nice as well.

M. C.

Rating: 5/5 · Source: Yelp · Date: April 11, 2017

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Attributed clinician: Allyson Estess, MD

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> Dr. Millstein is an excellent orthopedic surgeon. I initially saw him for severe arthritis in both of my shoulders. In 8/16, Dr. Millstein performed right shoulder total replacement surgery. My recovery has been excellent. I never thought that I would regain my strength and range of motion to the extent that I have. My physical therapist has consistently remarked that Dr. Millstein's skill is excellent. At each and every visit, Dr. Millstein gave me all the time I needed to have my questions answered. His office staff is excellent and very caring.
> J. V.

J. V.

Rating: 5/5 · Source: Yelp · Date: February 1, 2017

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Attributed clinician: Eric S. Millstein, MD

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> I am writing exactly one year after my procedure to give Dr. Bae and his office the highest possible recommendation. I did not write earlier because the entire procedure of having two levels of cervical spinal discs replaced went so well and so easily that I forced myself to wait to make sure things remained great. And they have.
> 
> I was diagnosed in May 2016 with degenerative disc disease with C4/5 and C5/6 bulging directly on my spinal cord, causing numbness and a lack of agility in my hands. Local doctors in the Bay Area said my only choice was a two-level fusion, two nights in the hospital and formidable recovery. I did a lot of reading online and decided that everything about artificial disc replacement seemed better, from procedure to recovery. The only problem was that insurance would not cover it.
> 
> We bit the bullet and decided to self-fund the surgery. I have never regretted the cost because the experience was AMAZINGLY UNBELIEVABLY AWESOME. Same-day surgery; I flew in a few days before for pre-op and stayed 11 days afterwards before flying back. The surgi-center was awesome, the surgery went quickly and well, and my recovery was negligible.
> 
> When Lisa Cano, Dr. Bae's FABULOUS PA, told me that I would not experience much pain I was skeptical, but she was right. I only took one pain pill throughout, the first night. I was out to dinner and going to museums later in the week.
> 
> I cannot recommend Dr. Bae and Lisa and the staff at the surgi-center highly enough. If you face anything like I faced, with cervical spinal disc issues, you could not do better than to see Dr. Bae.

K. S.

Rating: 5/5 · Source: Yelp · Date: August 31, 2016

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Attributed clinician: Hyun Bae, MD

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> Great office. Office staff was friendly and helpful.
> Dr. Millstein was thorough and took time for all of my concerns.

T. Patterson

Rating: 5/5 · Source: Google · Date: August 9, 2016

[Reviewer’s Google activity](https://www.google.com/maps/contrib/100834938434551447890/place/ChIJt04grlG5woARykBaakD_dF8)

Source link type: reviewer place

Attributed clinician: Eric S. Millstein, MD

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> Dr. Bae an amazing doctor! Last December I injured my spine while in North Carolina. The doctors there did what I call temporary fix on my third lumbar which didn't work! Searching for more answers to my problem, Dr. Bae was referred to me as being one of the best in L.A.
> 
> My first appointment with Dr. Bae was professional in every detail. There was a chance that my spine would heal and he wanted to give it two months. Well, after 4 weeks, I knew something needed to be done.
> 
> Dr. Bae expedited my appointment and set me up for surgery the following week. He explained clearly everything that would transpire during the one and one-half hour operation. Leaving his office I had complete confidence that I had selected the right doctor.
> 
> The day of surgery, staff and the doctor were so positive that I was very comfortable leaving my back destiny in his hands. I am happy to say that after surgery the pains have disappeared and I can walk again.
> 
> I would like to thank Dr. Bae, his excellent assistant Lisa and the entire surgery staff for making my first every hospital stay an easy one. I would also like to thank Amy and Rob for recommending this fantastic surgeon.

J. N.

Rating: 5/5 · Source: Yelp · Date: May 12, 2016

[Read review on Yelp](https://yelp.com/biz/hyun-bae-md-santa-monica?hrid=5c6ncwIMqSL9UH79NQuyxg&utm_medium=copy_link&utm_source=biz_post_share&l=en_US)

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Attributed clinician: Hyun Bae, MD

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> WOW! I am very impressed with this office. I came in after falling off my bike during a triathlon (on a Sunday) and really hurt my shoulder. We called first thing Monday morning about an appointment that day and we were able to be seen within 2 hours of calling. I was x-rayed and left with the prognosis of a separated shoulder.
> 
> I then lost my Rx and called the front desk to get another one. They faxed the papers over to me immediately and even emailed them as well to ensure that I received it. Great front desk staff as well as nursing staff.
> 
> Would recommend to anyone looking a orthopedist!

A. K.

Rating: 5/5 · Source: Yelp · Date: October 16, 2015

[Read review on Yelp](https://yelp.com/biz/eric-millstein-md-santa-monica?hrid=pnZLz7NSclb8yMJJvhVe4w&utm_medium=copy_link&utm_source=biz_post_share&l=en_US)

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Attributed clinician: Eric S. Millstein, MD

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> Dr Millstein is Awesome! Amazing Down to earth yet maintain a complete professional bedside manor. Got Cut off on my Motorcycle by someone who tried to cheat & turn right into me (from a Left Turn Only Lane)... Tore My ACL, went to the good Doc! Made everything easy for an Ex-Jock Football head like myself, and the best part, gave me some options to think about(esp because i would miss a significant amount of time from work). Staff is Awesome! From the Lovely Ladies in the Front Desk, Awesome Lady who always takes my vitals, history, & if i have any new issues/questions.
> 
> Prep for Sugery day...The Surgery Coordinator & anyone else you may need to reach, not only give u a easy to understand packet, but are there to answer any questions/emails. From my experience emails are fastest to get a response (love it becuase i am one to forget things if its not written down or in a email)
> 
> Surgery Day was a breeze! Had the normal before surgery Jitters, but the good Doc & Medical staff. Made it very calm, informed so i had no surprises. Woke up, some month or so later, actually saw the "scars" & as time passed it healing, and to my Awesome Suprise, it seriously looked like a small scratch. Like I have Scars from when i was little that look more like surgery scars than the awesome work Dr. Millstein did.
> 
> Yes, I am a satisfied, happy, & will be a life long pt if i ever(knock on wood) get a injury. I would Highly Recommend any One I love & care about to Dr. Millstein.
> 
> Also,
> If you have see him at Century City location, give yourself Exxxxxtra time to go through the underground parking (if you're running late make sure to make a call Before you hit the structure. lol)... There is Valet, but you still have to make your way to the Elevators & take it up.
> 
> 
> Thanks again Dr. Millstein!
> V. N.

V. N.

Rating: 5/5 · Source: Yelp · Date: September 9, 2015

[Read review on Yelp](https://yelp.com/biz/eric-millstein-md-santa-monica?hrid=85L0HP-aww_VxYDLgk6mMA&utm_medium=copy_link&utm_source=biz_post_share&l=en_US)

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Attributed clinician: Eric S. Millstein, MD

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> I couldn't have picked a better Dr. for my disk replacement. For over two years I suffered with debilitating neck and shoulder pain due to a damaged disc C5-C6. I saw two surgeons here in Las Vegas and tried all the nonsurgical treatments (anti-inflammatory medications, acupuncture, two rounds of physical therapy and epidural steroid injections) to no avail. Both local surgeons eventually recommended spinal fusion. NO WAY, I said.
> For over a year, I spent hours researching alternative treatments and that's how I found Dr. Bae. On June 2015, I had my initial consultation. When you enter Dr. Bae's office the first person you will interact with is Julie, Dr. Bae's medical secretary. She is incredibly efficient, helpful and skillful at communicating with nervous patients like myself. When you meet Dr. Bae the first thing you will notice is how confident and forthright he is. First, he examined my medical history and MRI images, he showed my husband and I where the prolapsed disk was pressing against the spinal cord and then he explained (in plain language) what could be done surgically to free up the nerve. Both my husband and I were extremely impressed with Dr. Bae's minimally invasive approach to surgery, his communication skills and sincere desire to stop my pain. The surgery, insurance coverage, hospital stay, follow up care, etc was all made possible by his wonderful PA Lisa. Lisa was instrumental in coordinating the "long distance" planning of my surgery in Santa Monica - most of it through email and phone calls. She was SUPER quick replying to all of my questions! Thank You Lisa.
> Seven weeks ago, Dr Bae replaced my degenerated disk with a Mobi-C cervical disk and I'm feeling fantastic. I Just completed the first week of physical therapy here in Vegas and for the first time in years I'm starting to live free of pain. If you are struggling with a spinal condition, trust Dr. Bae and his amazing team!

C. V.

Rating: 5/5 · Source: Yelp · Date: September 1, 2015

[Read review on Yelp](https://yelp.com/biz/hyun-bae-md-santa-monica?hrid=Zl8o1WSnmzUAMDGWkEngpw&utm_medium=copy_link&utm_source=biz_post_share&l=en_US)

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Attributed clinician: Hyun Bae, MD

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> I have never done a review on any doctor but I feel it is important to let people know about this very talented doctor. I broke my back in a boating accident while in Italy almost 2 years ago. Although I did get it looked at in Italy and again in Monte Carlo, needless to say I wanted to see a US doctor and several of my friends have had procedures done by Dr. Khurana with excellent results. So I flew home and he was a able to evaluate my issues and schedule me for a double fusion the week I got back to the USA. It went very well. I had to go in this week in order for Dr Khurana to remove the screws (they had loosened and were painful and annoying) and he also did a decompression procedure on my lower back as I had severe nerve pain. I am doing fine now but had a few painful days after the surgery. I want to say that his entire staff, especially his Nurse Practitioner, has been incredible and they all have done everything in their power to make me feel comfortable. She actually called me last evening (Friday night) to make sure I felt good. I am now very hopeful that I can heal 100% and have the active life that I have been missing of late. Thank you Dr. Khurana and staff!

A. M.

Rating: 5/5 · Source: Yelp · Date: July 11, 2015

[Read review on Yelp](https://yelp.com/biz/sanjay-khurana-md-marina-del-rey?hrid=1wkjXd8aMQkQp_8EKwgy8Q&utm_medium=copy_link&utm_source=biz_post_share&l=en_US)

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Attributed clinician: Sanjay Khurana, MD

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> Dr. Millstein is the man! Experienced an unusual accident that resulted in a torn knee cap. This was very scary and my first surgery at the ripe age of 70. I had the surgery last week which went well, and am hopefully on the way to what I believe will result in a complete recovery. His office co-ordinator, Mariana , truly went above and beyond the call of duty by always answering my questions and calls in a timely manner. She also dropped off a script for me at the area pharmacy. In a big impersonal city, I cannot rave enough about the warmth, expertise, and professionalism of Dr. Millstein and his staff.

L. C.

Rating: 5/5 · Source: Yelp · Date: April 28, 2015

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Attributed clinician: Eric S. Millstein, MD

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> From the moment I walked in, I loved the place. The staff was friendly, there was no wait and Dr. Millstein was thorough, kind and professional. I couldn't have been happier with my experience there. Turns out I don't need surgery - just some physical therapy - but I'm glad I went there to find out. Definitely recommend.

K. I.

Rating: 5/5 · Source: Yelp · Date: April 17, 2015

[Read review on Yelp](https://yelp.com/biz/eric-millstein-md-santa-monica?hrid=yQZnIo9vO9rgPbo9xlvdbQ&utm_medium=copy_link&utm_source=biz_post_share&l=en_US)

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Attributed clinician: Eric S. Millstein, MD

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> I'm not it ANY way associated with Dr. Millstein and his office outside of the many positive experiences with him and the staff. The least I can do is share here. This is my first review.
> 
> I am a performer with a touring Broadway production. After many non-surgical treatments for an ongoing shoulder injury, it was time for serious intervention. After researching surgeons around the country I landed here in LA and had an appointment with Dr. Millstein.
> 
> He was not quick to diagnose without first hearing ALL of my questions/concerns. He was very realistic and truthful about my recovery which any athlete/performer appreciates when your livelihood depends on it.
> 
> It did not take long for me to decide this was the proper route. The front office has been very communicative, polite, professional. Response to any questions I'd have usually were responded to via callback or email the same day. (Not to mention Dr. Millstein called me the night of my surgery to check up!)
> 
> The nursing staff in the office is amazing as well. They have always been very encouraging, upbeat, and "in tune". None of this feels "put on" or disingenuous.
> 
> In approximately 6 or 7 appointments I've not waited more than 10 minutes to be placed in a room. Within another 5 minutes a nurse is taking blood pressure, etc. and another 5 Dr. Millstein is there.
> 
> Something to consider is other patients, like myself, who have 1000 concerns and Dr. Millstein sits, listens, and answers without rushing. We should appreciate an office that functions this way. What's waiting a bit longer, if needed, to know you (and others) will receive top care?
> 
> Finally, (and most importantly) I have made a FULL recovery. I am SO glad I went through with surgery with Dr. Millstein. I am back to 8 shows a week with no pain.

R. R.

Rating: 5/5 · Source: Yelp · Date: April 10, 2015

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Attributed clinician: Eric S. Millstein, MD

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> Dr Khurana and his wonderful staff at DISC Sport and Spine actually get 10 stars!. In the last year, Dr Khurana performed 2 spine surgeries on me (cervical- ACDF and a lumbar XLIF) and both surgeries were the best things I've ever done. Dr Khurana is an amazingly skilled and competent surgeon and he is incredibly patient and explanatory throughout the whole process. His NP Susan is fantastic as are all of the nurses in the surgery center and support staff in the office.Over the last 18 months I consulted with 8 different ortho and neuro surgeons in LA, SF and Sacramento regarding my low back pain that had been on-going for over 10 years. Dr Khurana was the only clinician who suggested that less is more for me...and he performed an XLIF . Not many surgeons are adept at doing an XLIF, but I've had 2 Physical Therapist's that have been completely shocked that I'm up to the level of activity with no pain at 3 months post op. I'm thrilled to be able to get back to being an athlete again...and it's due to Dr Khurana.

L. C.

Rating: 5/5 · Source: Yelp · Date: March 23, 2015

[Read review on Yelp](https://yelp.com/biz/sanjay-khurana-md-marina-del-rey?hrid=grL6gUuB-2pS-vNT2KpWVw&utm_medium=copy_link&utm_source=biz_post_share&l=en_US)

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Attributed clinician: Sanjay Khurana, MD

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> Dr. Bae and his team are very professional and highly competent. After searching for a surgeon and really doing my homework, I settled for Bae. I was extremely impressed with his credentials( you can google them) and I made an appointment to see him.
> 
> After my initial visit, I instantly felt comfortable. I didn't feel pressured, I just felt I found the right guy. I called his office back a week later and scheduled my L5 s1 fusion/ decompression surgery that I sort of already intuitively knew I needed. I then just went along with my intuition that "this was my guy."
> 
> As I sit here writing this two weeks to the day post operation, I can only give my utmost gratitude to Bae and his team.
> 
> Thanks so much, and keep up the wonderful work! I am feeling better each day.

J. L.

Rating: 5/5 · Source: Yelp · Date: March 17, 2015

[Read review on Yelp](https://yelp.com/biz/hyun-bae-md-santa-monica?hrid=UMCTWua13UmF-_fc_3siLg&utm_medium=copy_link&utm_source=biz_post_share&l=en_US)

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Attributed clinician: Hyun Bae, MD

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> I've had degenerative disc disease most of my adult life. In my mid 40's I decided to get into shape to reduce the side effects of a bad L5 and in doing so started to get sciatica 5 yrs into my fitness obsession. I went to my first ortho who did nothing but put me on Vicodin (which I refused to take) and prescribed me physical therapy. That only made my situation worse. I had 2 epidural shots which seem to work momentarily but eventually wore off. Then I found dr. Bae!!! This man is an amazing surgeon and doctor! His staff is the best, his bedside manner is great, he's a life changer and I can't recommend him to enough people! He's also into cutting edge technology with the use of stem cells for spine rejuvenation (I think I'm saying that right). Anyway, if your suffering and your quality of life is affected def go see him.....it's worth the time to have your life changed for the better!! Thank you Dr. Bae!!!

L. T.

Rating: 5/5 · Source: Yelp · Date: January 8, 2015

[Read review on Yelp](https://yelp.com/biz/hyun-bae-md-santa-monica?hrid=QtdBKD1R9_RuqWqHPUsX_w&utm_medium=copy_link&utm_source=biz_post_share&l=en_US)

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Attributed clinician: Hyun Bae, MD

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> I was referred to Dr Millstein by a friend who was happy with him. I'm glad I was. He performed my rotator cuff surgery. I was scared and nervous as this was my first time ever having any issues with my body, let alone surgery. Dr Millstein took ample time to sit with me prior to surgery and go through in detail what would happen. He's quite busy, but it made me feel good to know he was so generous with his time. The surgery went well and the recovery, although long and painful, has went well too. I'm now 7 months removed from surgery and it appears I'll be almost as good as new.
> 
> The nurses and his staff are super nice too both in their demeanor and responsiveness. Further as I only had Catastrophic insurance and therefore was going to be paying for this out of pocket they helped me understand the exact costs prior to surgery and were honest and forthright. When the bills came due it was just as they said months prior.
> 
> Dr. Millstein is quite busy - but he's worth the wait. If you're unlucky enough to have an issue get an appointment with him and don't look back.

S. S.

Rating: 5/5 · Source: Yelp · Date: November 24, 2014

[Read review on Yelp](https://yelp.com/biz/eric-millstein-md-santa-monica?hrid=V8fsLlwOLaHWx6hjUsvMIQ&utm_medium=copy_link&utm_source=biz_post_share&l=en_US)

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Attributed clinician: Eric S. Millstein, MD

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> My mother recently had knee surgery performed by Dr. Millstein. I had read his Yelp reviews prior and was slightly bothered by what others had said, but my mother insisted he was the doctor for her. It has been a couple of months since surgery and I can happily report that not only was my mother's knee surgery a success, her visits to his office and interaction with Dr. Millstein and his staff was great. Dr. Millstein has a great bedside manner and was approachable, informative, caring and went above and beyond to make sure my mother was comfortable and doing well even with her after care, which I truly appreciated. I would highly recommend him to others!

D. D.

Rating: 5/5 · Source: Yelp · Date: October 22, 2014

[Read review on Yelp](https://yelp.com/biz/eric-millstein-md-santa-monica?hrid=2jPlXh0_kSJRSi4ww2dk9A&utm_medium=copy_link&utm_source=biz_post_share&l=en_US)

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Attributed clinician: Eric S. Millstein, MD

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> If I could give Dr Bae and his team more stars, I would. Today I am post-op day 4 ( anterior cervical disc replacement and hybrid fusion on another level)- I feel amazing. My arm, hand, shoulder and scapula pain was gone since post-op day 1. I have minimal incision pain, a resolving sore throat and some muscle spasms which are expected, but overall I feel much better than prior to my surgery. Dr Bae and his team exceeded all my expectations. I can never thank him and his team enough for giving me a new chance to live a good life- quality of life is very important. :)

R. A.

Rating: 5/5 · Source: Yelp · Date: October 3, 2014

[Read review on Yelp](https://yelp.com/biz/hyun-bae-md-santa-monica?hrid=JzYexfxiR44QWT9i1CJtzQ&utm_medium=copy_link&utm_source=biz_post_share&l=en_US)

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Attributed clinician: Hyun Bae, MD

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> I just can say that it was a wonderful experience. His staff is very helpful the wait was less than 10 minutes but what is more important is that he is a very knowledgeable doctor. He will listen to your questions and explain them thoroughly . I had a knee dislocation and the MRI results were not very good but he was able to detect a mistake in the reading and gave me peace of mind. He has great bed side manners and is a compassionate and caring doctor. I was referred to him by Dr Sunu Alhluwalia also an excellent doctor but since he was out of network and I need surgery he referred me to him. I don't have enough words to say the peace I feel after visiting him. I have tear tendons and will need surgery. I trust that my recovery is going to be just fine with him. Finding a orthopedian surgeon is a challenge particularly when mobility is at stake. I am glad I found him.

J. D.

Rating: 5/5 · Source: Yelp · Date: September 10, 2014

[Read review on Yelp](https://yelp.com/biz/eric-millstein-md-santa-monica?hrid=zfPrMGUL9AcuF9PTvn4sTg&utm_medium=copy_link&utm_source=biz_post_share&l=en_US)

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Attributed clinician: Eric S. Millstein, MD

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> I just returned from my first visit with Dr Bae today, 5 weeks after two fusions, L-3-4,4-5.
> Believe me I tried for two years to avoid surgery but after 3 epidurals I was in so much pain I had no other choice. I went to others for their opinions but when I met Dr. Bae I knew I had the surgeon(fine carpenter) that I wanted to take the risk with. Well....the minute I opened my eyes after surgery I knew the devil that had lived in my back was GONE! I'll be honest, the first few days required a lot of pain meds but after a week I felt so much better. I did everything that was asked of me and now I am feeling so grateful for the magic that Dr. Bae performed on my spine. Lisa is his PA. She is a great complement to Dr Bae and she was always available (best by e-mail) for any questions or concerns. You know you have made the right decision when you walk in to the hospital the day of your surgery and every member of the hospital staff tells you...Dr. Bae...he's the best!

R. G.

Rating: 5/5 · Source: Yelp · Date: September 8, 2014

[Read review on Yelp](https://yelp.com/biz/hyun-bae-md-santa-monica?hrid=G3QzeUjW8UeUZ49eOgpvgw&utm_medium=copy_link&utm_source=biz_post_share&l=en_US)

Source link type: verified permalink

Attributed clinician: Hyun Bae, MD

<!-- /review -->

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