﻿Published by Commons Clinic.

[Web version](https://commonsclinicreviews.com/review-topics/staff/page/14/)

Reviewer names are abbreviated. Patient reviews describe individual experiences. Review counts describe source records, not unique patients or clinical outcomes; the acquired snapshot may not include complete platform histories. Clinical education and patient accounts do not replace a consultation.

All matching patient reviews

# Staff and office experience reviews

Page 14 of 36. Read the full source accounts and explore the clinicians beside their topic excerpts.

[Meet the clinicians & explore this topic →](https://commonsclinicreviews.com/review-topics/staff/)

848 written reviews

Highest rated first · Newest within each rating

<!-- review: {"id":"trustindex:178997269","format":"full"} -->

> I’m recently a new patient to this office. The office staff, PA and Dr Khurana have been great!!! Amazing!!!

L. hoeg

Rating: 5/5 · Source: Google · Date: June 21, 2025

[Reviewer’s Google activity](https://www.google.com/maps/contrib/101811331924149194473/place/ChIJCTVQzX26woARV5EyXoh3nDU)

Source link type: reviewer place

Attributed clinician: Sanjay Khurana, MD

<!-- /review -->

<!-- review: {"id":"trustindex:164765737","format":"full"} -->

> Very prompt, caring, knowledgeable a great place to go with a fantastic staff

G. Barnes

Rating: 5/5 · Source: Google · Date: June 20, 2025

[Reviewer’s Google activity](https://www.google.com/maps/contrib/103984208745276730482/place/ChIJ8YAf0pAz3YARGxtBH2uG-xA)

Source link type: reviewer place

Attributed clinician: Amandeep Bhalla, MD

<!-- /review -->

<!-- review: {"id":"trustindex:202443952","format":"full"} -->

> Dr. Lee was great always makes sure I was okay. I been going to him for over a year now. He’s staff is also nice and makes sure I have everything I need before I leave. 10 stars.

D. Thomas

Rating: 5/5 · Source: Google · Date: June 19, 2025

[Reviewer’s Google activity](https://www.google.com/maps/contrib/111481066809126463027/place/ChIJwywFJecz3YARtT6_xCQSQgM)

Source link type: reviewer place

Attributed clinician: David Lee, MD

<!-- /review -->

<!-- review: {"id":"trustindex:184016248","format":"full"} -->

> Dr. Millstein and the team were great.

M. Kisbye

Rating: 5/5 · Source: Google · Date: June 19, 2025

[Reviewer’s Google activity](https://www.google.com/maps/contrib/118011818381721902582/place/ChIJt04grlG5woARykBaakD_dF8)

Source link type: reviewer place

Attributed clinician: Eric S. Millstein, MD

<!-- /review -->

<!-- review: {"id":"trustindex:183754733","format":"full"} -->

> Achilles rupture repair surgery went amazing. I started walking all on my own again at 8 weeks post surgery. Dr. Ramkumar and his team are amazing to work with, educated me on the process and got me back on my feet in no time. The healing process wasn’t too painful, I was most nervous about this. The team made sure my wound care was properly maintained, post operation check-ins were great and as each day progressed I was able to start walking again. I would highly recommend this surgeon!

J.

Rating: 5/5 · Source: Google · Date: June 19, 2025

[Reviewer’s Google activity](https://www.google.com/maps/contrib/106960988584883766977/place/ChIJN5abTJkz3YARYFiCkifHPjw)

Source link type: reviewer place

Attributed clinician: Prem N. Ramkumar, MD, MBA

<!-- /review -->

<!-- review: {"id":"trustindex:177082224","format":"full"} -->

> Dr Bhalla and his staff have always been wonderful. They're friendly and professional and really care about their patients.

C. Willert

Rating: 5/5 · Source: Google · Date: June 19, 2025

[Reviewer’s Google activity](https://www.google.com/maps/contrib/103069953261437603607/place/ChIJ8YAf0pAz3YARGxtBH2uG-xA)

Source link type: reviewer place

Attributed clinician: Amandeep Bhalla, MD

<!-- /review -->

<!-- review: {"id":"trustindex:242802347","format":"full"} -->

> Wonderful office staff, especially August and Bernadette, who are fantastic with communication! Dr. Bae did an amazing job with my surgery!

N. Chapman

Rating: 5/5 · Source: Google · Date: June 18, 2025

[Reviewer’s Google activity](https://www.google.com/maps/contrib/111752304930849876156/place/ChIJSdGvF0q7woARopa4Y6gfPO4)

Source link type: reviewer place

Attributed clinician: Hyun Bae, MD

<!-- /review -->

<!-- review: {"id":"trustindex:183931107","format":"full"} -->

> Dr. Ramkumar is an exceptional surgeon and a genuinely caring professional! My dad was struggling with severe hip pain, and we were anxious about his hip replacement. Dr. Ramkumar treated him with remarkable compassion and patience, thoroughly explaining every step to put us at ease. They used advanced Mako robotic-assisted surgery, which was incredibly precise and minimally invasive, enabling my dad to walk the very next day—a fantastic result! Dr. Ramkumar took the time to personally call me, his son, right after the surgery to reassure me that everything went perfectly, which was a huge relief and meant so much during such a nerve-wracking moment. The hospital staff was equally kind and professional, making the entire experience seamless. The pain my dad was experiencing before the surgery is gone and now enjoying life again, and he cannot be happier with the outcome. The team’s follow-up care was outstanding, ensuring his recovery was smooth. Thank you, Dr. Ramkumar, for giving my dad a new lease on life! I highly recommend Dr. Ramkumar to anyone needing hip surgery.” Top Tier, best of the best.

S. guillen

Rating: 5/5 · Source: Google · Date: June 18, 2025

[Reviewer’s Google activity](https://www.google.com/maps/contrib/108264971800942459086/place/ChIJN5abTJkz3YARYFiCkifHPjw)

Source link type: reviewer place

Attributed clinician: Prem N. Ramkumar, MD, MBA

<!-- /review -->

<!-- review: {"id":"trustindex:183743777","format":"full"} -->

> Dr Khurana and his team are fantastic. They take the extra step to ensure that you are getting the proper treatment.

K. Salk

Rating: 5/5 · Source: Google · Date: June 17, 2025

[Reviewer’s Google activity](https://www.google.com/maps/contrib/108944076984941181238/place/ChIJCTVQzX26woARV5EyXoh3nDU)

Source link type: reviewer place

Attributed clinician: Sanjay Khurana, MD

<!-- /review -->

<!-- review: {"id":"trustindex:165229372","format":"full"} -->

> Great experience w Dr Khurana and staff…. A very professional office, and a very thorough examination I couldn’t have asked for a better experience. after seeing several surgeons, I finally feel like I’m in good hands. Thank you.

G. Hudson

Rating: 5/5 · Source: Google · Date: June 15, 2025

[Reviewer’s Google activity](https://www.google.com/maps/contrib/108950183105422506026/place/ChIJCTVQzX26woARV5EyXoh3nDU)

Source link type: reviewer place

Attributed clinician: Sanjay Khurana, MD

<!-- /review -->

<!-- review: {"id":"trustindex:225718173","format":"full"} -->

> Dr. BHALLA listens to his patients. He takes time to answer your questions and concerns. His staff also are great. They are very knowledgeable and make you feel welcomed.

M. Martinez

Rating: 5/5 · Source: Google · Date: June 13, 2025

[Reviewer’s Google activity](https://www.google.com/maps/contrib/100330346999146336838/place/ChIJ8YAf0pAz3YARGxtBH2uG-xA)

Source link type: reviewer place

Attributed clinician: Amandeep Bhalla, MD

<!-- /review -->

<!-- review: {"id":"trustindex:202443216","format":"full"} -->

> Dr Ortega and his staff were very helpful and nice. He was very thorough and professional. I haven’t had this depth of orthopedic care in years. The whole office is great.

V. Yates

Rating: 5/5 · Source: Google · Date: June 13, 2025

[Reviewer’s Google activity](https://www.google.com/maps/contrib/112503529074348177691/place/ChIJTxvcSygz3YARoijXeBhzhh8)

Source link type: reviewer place

Attributed clinician: Brandon A. Ortega, MD

<!-- /review -->

<!-- review: {"id":"trustindex:183111958","format":"full"} -->

> I felt reassured that Dr Millstein was very knowledgeable about my shoulder and treatment options. His staff were helpful and friendly. I would definitely recommend him.

J. McMahon

Rating: 5/5 · Source: Google · Date: June 13, 2025

[Reviewer’s Google activity](https://www.google.com/maps/contrib/113150629421331891205/place/ChIJt04grlG5woARykBaakD_dF8)

Source link type: reviewer place

Attributed clinician: Eric S. Millstein, MD

<!-- /review -->

<!-- review: {"id":"trustindex:267358101","format":"full"} -->

> The staff was friendly and I didn’t have to wait extremely long for my appointment.

P. Malveaux

Rating: 5/5 · Source: Google · Date: June 10, 2025

[Reviewer’s Google activity](https://www.google.com/maps/contrib/115582050375603993287/place/ChIJnyoB9x5L3YAREV8eH7Wj8ZA)

Source link type: reviewer place

Attributed clinician: Allyson Estess, MD

<!-- /review -->

<!-- review: {"id":"yelp:WoDNVF8zy57MWdz_iiADuA","format":"full"} -->

> Everything is very organized
> Staff was knowledgeable
> 
> Dr Bae is very confident he can fix me
> 
> I am taking for tests this Friday for Dr Bae to reinforce his vision . Let's see what next tests / scans reveal

S. S.

Rating: 5/5 · Source: Yelp · Date: June 8, 2025

[Read review on Yelp](https://yelp.com/biz/hyun-bae-md-santa-monica?hrid=WoDNVF8zy57MWdz_iiADuA&utm_medium=copy_link&utm_source=biz_post_share&l=en_US)

Source link type: verified permalink

Attributed clinician: Hyun Bae, MD

<!-- /review -->

<!-- review: {"id":"trustindex:182528999","format":"full"} -->

> Very informative. He explained things as he looked at images on computer from my scan. We developed a plan of action. Office staff very pleasant and helpful.

R. Maffeo

Rating: 5/5 · Source: Google · Date: June 8, 2025

[Reviewer’s Google activity](https://www.google.com/maps/contrib/117602312929439302534/place/ChIJ8YAf0pAz3YARGxtBH2uG-xA)

Source link type: reviewer place

Attributed clinician: Amandeep Bhalla, MD

<!-- /review -->

<!-- review: {"id":"trustindex:182499107","format":"full"} -->

> ACL Reconstruction & Meniscal Repair Success
> 
> After consulting with several orthopedic specialists about my ACL and meniscus injuries, I ultimately chose Dr. Ramkumar—and I am so glad I did!! During my first appointment, his approach stood out: as clear, detailed, compassionate, and above reproach. He took the time to explain every option available to me, answering anll my questions, and immediately gave me confidence in his care.
> 
> His entire support team deserves recognition. His Nurse Practitioner was attentive and reassuring throughout the process. The Surgery Coordinator made the pre-op scheduling seamless, and the front desk team was consistently welcoming and efficient. A special shout-out to the Disability Forms Specialist as well—quick, knowledgeable, and kind, which made dealing with the paperwork stress-free.
> 
> The pre-op process was impressively thorough. Dr. Ramkumar’s comprehensive website laid out everything I needed to know—from the days leading up to surgery, to what to expect the day of, to post-op recovery protocols. That kind of accessibility and detail truly made a difference in helping me feel prepared and empowered.
> 
> A few days after surgery, I had a minor concern and messaged his office—Dr. Ramkumar responded almost immediately, which speaks volumes about his dedication and attentiveness to patient care.
> 
> Thanks to his clearly communicated physical therapy protocol, I am pleasantly surprised to be back to most of my usual activities just 4 short weeks after surgery. I never expected such progress so soon, and it’s a direct result of the quality of care I received.
> 
> To Dr. Ramkumar and your incredible staff: thank you for guiding me through this journey with expertise, efficiency, and genuine care. I’m beyond grateful.

K. Granderson

Rating: 5/5 · Source: Google · Date: June 7, 2025

[Reviewer’s Google activity](https://www.google.com/maps/contrib/100981368851391881660/place/ChIJN5abTJkz3YARYFiCkifHPjw)

Source link type: reviewer place

Attributed clinician: Prem N. Ramkumar, MD, MBA

<!-- /review -->

<!-- review: {"id":"trustindex:267358104","format":"full"} -->

> Dr. Estess at Commons Orthopedic Clinic is the best...All the staff is very professional and courteous!!!

O. Noriega

Rating: 5/5 · Source: Google · Date: June 6, 2025

[Reviewer’s Google activity](https://www.google.com/maps/contrib/102021585508441307956/place/ChIJnyoB9x5L3YAREV8eH7Wj8ZA)

Source link type: reviewer place

Attributed clinician: Allyson Estess, MD

<!-- /review -->

<!-- review: {"id":"trustindex:182442412","format":"full"} -->

> I had been suffering from severe arthritis in both knees for a number of years, always afraid of knee replacement surgery after seeing how hard it was on a family member. Now, I’m 6 weeks out from left knee replacement surgery, having had the *best possible experience* under Dr. Prem Ramkumar’s excellent care. He and his helpful staff have been with me every step of the way. His friendly demeanor put me at ease, and his knowledge and experience engendered my trust. But the best part is how well I have felt postoperatively. My pain was very well managed, and my range of motion is progressing rapidly with the help of both his in-house physical therapist as well as a handy app that has home exercises which are advanced in stages. The app also provides a lot of useful recovery information and a way to easily communicate with the office. If you need any type of knee surgery, I wholeheartedly recommend Dr. Ramkumar to you. I will be returning later in the year to have him replace my right knee. A+ positive experience.

L. Anzivino

Rating: 5/5 · Source: Google · Date: June 6, 2025

[Reviewer’s Google activity](https://www.google.com/maps/contrib/108437616159661979672/place/ChIJN5abTJkz3YARYFiCkifHPjw)

Source link type: reviewer place

Attributed clinician: Prem N. Ramkumar, MD, MBA

<!-- /review -->

<!-- review: {"id":"trustindex:182410516","format":"full"} -->

> Very pleasant staff. Dr. Millstein had a great manor, answered all my questions and gave me sound advice.

K. Edelman

Rating: 5/5 · Source: Google · Date: June 6, 2025

[Reviewer’s Google activity](https://www.google.com/maps/contrib/116612696883433574063/place/ChIJt04grlG5woARykBaakD_dF8)

Source link type: reviewer place

Attributed clinician: Eric S. Millstein, MD

<!-- /review -->

<!-- review: {"id":"trustindex:182301055","format":"full"} -->

> I had an absolutely amazing experience with Dr Bhalla and his team! From start to finish they were communicative, helpful, informative and professional. I had a 2 level ADR L4/5 S1 and Dr. Bhalla is a whiz and I feel incredibly lucky I found such a skilled and competent Surgeon. All went well and I am on my way to getting my life back!

G. Chait

Rating: 5/5 · Source: Google · Date: June 6, 2025

[Reviewer’s Google activity](https://www.google.com/maps/contrib/110018269929807175866/place/ChIJ8YAf0pAz3YARGxtBH2uG-xA)

Source link type: reviewer place

Attributed clinician: Amandeep Bhalla, MD

<!-- /review -->

<!-- review: {"id":"trustindex:182301056","format":"full"} -->

> I give it five stars out of five stars. Excellent experience Dr. Bahlla is a great doctor And his staff is excellent also. Great experience.

A. Stuber

Rating: 5/5 · Source: Google · Date: June 5, 2025

[Reviewer’s Google activity](https://www.google.com/maps/contrib/110475576015873521946/place/ChIJ8YAf0pAz3YARGxtBH2uG-xA)

Source link type: reviewer place

Attributed clinician: Amandeep Bhalla, MD

<!-- /review -->

<!-- review: {"id":"trustindex:171763114","format":"full"} -->

> Beautiful new office with friendly staff. Dr. Bae was super helpful in suggesting a solution to my problem. He explained what he wants to do and described the procedure clearly.

A. Germanetti

Rating: 5/5 · Source: Google · Date: June 5, 2025

[Reviewer’s Google activity](https://www.google.com/maps/contrib/111422022930740837536/place/ChIJSdGvF0q7woARopa4Y6gfPO4)

Source link type: reviewer place

Attributed clinician: Hyun Bae, MD

<!-- /review -->

<!-- review: {"id":"trustindex:267358107","format":"full"} -->

> As eas previously the case at Commons, I was treated courteously at the desk and seen promptly. The support staff were kind, careful and efficient. I was impressed at the painless, invisible blood draw. Everything was explained as we went and my options were outlined. So : really really good and I hope I never have to go back!

L. Wells

Rating: 5/5 · Source: Google · Date: June 4, 2025

[Reviewer’s Google activity](https://www.google.com/maps/contrib/100401165819527076008/place/ChIJnyoB9x5L3YAREV8eH7Wj8ZA)

Source link type: reviewer place

Attributed clinician: Allyson Estess, MD

<!-- /review -->

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