﻿Published by Commons Clinic.

[Web version](https://commonsclinicreviews.com/review-topics/staff/page/12/)

Reviewer names are abbreviated. Patient reviews describe individual experiences. Review counts describe source records, not unique patients or clinical outcomes; the acquired snapshot may not include complete platform histories. Clinical education and patient accounts do not replace a consultation.

All matching patient reviews

# Staff and office experience reviews

Page 12 of 36. Read the full source accounts and explore the clinicians beside their topic excerpts.

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848 written reviews

Highest rated first · Newest within each rating

<!-- review: {"id":"trustindex:282906222","format":"full"} -->

> Highly recommend Dr. Coombs and friendly staff .

D. Crumley

Rating: 5/5 · Source: Google · Date: August 19, 2025

[Reviewer’s Google activity](https://www.google.com/maps/contrib/102311055872948577400/place/ChIJH2XhMeQy3YARbezZye2vIhY)

Source link type: reviewer place

Attributed clinician: Christopher Combs, MD

<!-- /review -->

<!-- review: {"id":"trustindex:239154474","format":"full"} -->

> Very professional, Dr ramkumar was very caring & concern for my well being, his staff also caring & helpful answered all my questions & concerns,

M. Esquivel

Rating: 5/5 · Source: Google · Date: August 17, 2025

[Reviewer’s Google activity](https://www.google.com/maps/contrib/107844237140721510962/place/ChIJN5abTJkz3YARYFiCkifHPjw)

Source link type: reviewer place

Attributed clinician: Prem N. Ramkumar, MD, MBA

<!-- /review -->

<!-- review: {"id":"trustindex:202443935","format":"full"} -->

> Dr. Lee's staff answer the phone ! Then I was able to get into to see him within a few days. He understood my unique medical situation. The X-ray he took, a usual practice for him, showed clearly my fibula fracture. I wish I had called him earlier.

L. Corrigan

Rating: 5/5 · Source: Google · Date: August 17, 2025

[Reviewer’s Google activity](https://www.google.com/maps/contrib/109512435405814296351/place/ChIJwywFJecz3YARtT6_xCQSQgM)

Source link type: reviewer place

Attributed clinician: David Lee, MD

<!-- /review -->

<!-- review: {"id":"trustindex:239153922","format":"full"} -->

> Dr. Bae is really an expert in cervical disc replacement. This is my send consult with him. His staff is very friendly and accommodative. Overall a great experience. Recommend him hihgly!

S. Kandiraju

Rating: 5/5 · Source: Google · Date: August 11, 2025

[Reviewer’s Google activity](https://www.google.com/maps/contrib/113279508469238650436/place/ChIJSdGvF0q7woARopa4Y6gfPO4)

Source link type: reviewer place

Attributed clinician: Hyun Bae, MD

<!-- /review -->

<!-- review: {"id":"trustindex:164765725","format":"full"} -->

> Dr. Bhalla and his staff are friendly and very professional my experience with him and his staff are very knowledgeable and always helpful 😀

E. Williams

Rating: 5/5 · Source: Google · Date: August 10, 2025

[Reviewer’s Google activity](https://www.google.com/maps/contrib/116260332946463481615/place/ChIJ8YAf0pAz3YARGxtBH2uG-xA)

Source link type: reviewer place

Attributed clinician: Amandeep Bhalla, MD

<!-- /review -->

<!-- review: {"id":"trustindex:242802345","format":"full"} -->

> Very Professional Team.

F. Edelman

Rating: 5/5 · Source: Google · Date: August 6, 2025

[Reviewer’s Google activity](https://www.google.com/maps/contrib/110704713087173792469/place/ChIJSdGvF0q7woARopa4Y6gfPO4)

Source link type: reviewer place

Attributed clinician: Hyun Bae, MD

<!-- /review -->

<!-- review: {"id":"trustindex:202443206","format":"full"} -->

> Dr Ortega was the best spine surgeon i have ever had the privilege to meet. Thanks to him and his team, I am a walking miracle. I had used a walker for 10 yrs due to a previous failed spinal fusion and with a bent metal rod protruding from my back. Dr Ortega and his team did reconstructive surgery on my entire spine and thanks to him I am walking without a walker and rarely using a cane. I am fully active and even go to the gym 2-3 times a week. I travel, go on walks, workout and am told I look 20 yrs younger! Im 79 and just getting started! Thank you Dr Ortega from the bottom of my heart!!! May GOD bless you for giving me a new life!!!

J. Henrickson

Rating: 5/5 · Source: Google · Date: August 4, 2025

[Reviewer’s Google activity](https://www.google.com/maps/contrib/113867297920044671734/place/ChIJTxvcSygz3YARoijXeBhzhh8)

Source link type: reviewer place

Attributed clinician: Brandon A. Ortega, MD

<!-- /review -->

<!-- review: {"id":"trustindex:189738280","format":"full"} -->

> His competence is matched by his compassion and his office’s wonderful staff(r (read Ronnie)

L. Blum

Rating: 5/5 · Source: Google · Date: August 3, 2025

[Reviewer’s Google activity](https://www.google.com/maps/contrib/107281643486951493562/place/ChIJ8YAf0pAz3YARGxtBH2uG-xA)

Source link type: reviewer place

Attributed clinician: Amandeep Bhalla, MD

<!-- /review -->

<!-- review: {"id":"trustindex:189712289","format":"full"} -->

> From the very start the staff was more than helpful. They quickly reproduced my CT disc and provided me with a copy of my back X-ray that I needed. And the gentleman is also a fabulous “greeter”.

J. pritchett

Rating: 5/5 · Source: Google · Date: August 2, 2025

[Reviewer’s Google activity](https://www.google.com/maps/contrib/109304266961556317491/place/ChIJCTVQzX26woARV5EyXoh3nDU)

Source link type: reviewer place

Attributed clinician: Sanjay Khurana, MD

<!-- /review -->

<!-- review: {"id":"trustindex:189712288","format":"full"} -->

> Dr. Khurana takes his time with you and is very knowledgeable. He has certainly helped me a lot over the years and his staff is fantastic.

I. Podcast

Rating: 5/5 · Source: Google · Date: August 2, 2025

[Reviewer’s Google activity](https://www.google.com/maps/contrib/105523260142415491694/place/ChIJCTVQzX26woARV5EyXoh3nDU)

Source link type: reviewer place

Attributed clinician: Sanjay Khurana, MD

<!-- /review -->

<!-- review: {"id":"trustindex:267358084","format":"full"} -->

> A++. Dr. Estess was excellent advising on and tending to my shoulder injury (X-rays, cortisone injection). Her support staff were all very good and efficient and friendly. Also - modern, clean facilities. Very highly recommended.

J. Duff

Rating: 5/5 · Source: Google · Date: August 1, 2025

[Reviewer’s Google activity](https://www.google.com/maps/contrib/112105085677287138503/place/ChIJnyoB9x5L3YAREV8eH7Wj8ZA)

Source link type: reviewer place

Attributed clinician: Allyson Estess, MD

<!-- /review -->

<!-- review: {"id":"trustindex:189487133","format":"full"} -->

> Dr. Ram is hands down the best! He’s so down to earth, truly listens, and has an incredible bedside manner. From our very first appointment, it felt like we had known him forever. That connection is a bonus! but the real blessing was how well my husband’s hip surgery went. His recovery has been smooth, he doesn’t need physical therapy, and he’s healing great!
> 
> What really blew us away was the level of care. At my husband’s post-op appointment, Dr. Ram told us that he had actually been thinking about my husband while laying in bed one night after a long day of surgeries. He emailed Stephanie late that night to get him in sooner—and even personally emailed me at 10 PM to follow up. Who does that? That’s next-level care.
> 
> The surgery was moved 15 days sooner than originally scheduled, and we had to get all the paperwork and pre-op done within 24 hours—and Stephanie made it happen! She works wonders. That alone speaks volumes about this office, the staff is amazing! Stephanie deserves a special shout out! (Hi Stephanie!)
> 
> My husband loves Dr. Ram and tells everyone about him. We honestly feel like we’ve made a new friend.
> 
> We’re beyond grateful. Thank you, Dr. Ram 🙏🏽 and team—we love you and will refer you to anyone needing hip or knee care.
> 
> C. Milla

C. Milla

Rating: 5/5 · Source: Google · Date: July 31, 2025

[Reviewer’s Google activity](https://www.google.com/maps/contrib/111874534395408132821/place/ChIJN5abTJkz3YARYFiCkifHPjw)

Source link type: reviewer place

Attributed clinician: Prem N. Ramkumar, MD, MBA

<!-- /review -->

<!-- review: {"id":"trustindex:165230025","format":"full"} -->

> Totally wonderful experience top to bottom. The entire staff was excellent. And Dr. Millstein was exceptional in every way. What more could one ask for

F. Faison

Rating: 5/5 · Source: Google · Date: July 31, 2025

[Reviewer’s Google activity](https://www.google.com/maps/contrib/118136252399496790427/place/ChIJt04grlG5woARykBaakD_dF8)

Source link type: reviewer place

Attributed clinician: Eric S. Millstein, MD

<!-- /review -->

<!-- review: {"id":"trustindex:267358087","format":"full"} -->

> Great first visit. I feel like I am finally in competent hands for care. Entire staff was friendly and efficient.

J. Spizzirri

Rating: 5/5 · Source: Google · Date: July 27, 2025

[Reviewer’s Google activity](https://www.google.com/maps/contrib/100237475728640254359/place/ChIJnyoB9x5L3YAREV8eH7Wj8ZA)

Source link type: reviewer place

Attributed clinician: Allyson Estess, MD

<!-- /review -->

<!-- review: {"id":"trustindex:164765749","format":"full"} -->

> He and his staff are wonderful!
> Lovely office, charming'well-educated staff, Dr.bhalla is a brilliant surgeon and a wonderful guy. Very unusual combination! None of the typical arrogance. Has his own x-ray machine in his office, refers out for more sophisticated needs, isn't afraid to ask for consultations, shows you your x-rays and explains everything. What else could I ask for?!

A. Friedenthal

Rating: 5/5 · Source: Google · Date: July 27, 2025

[Reviewer’s Google activity](https://www.google.com/maps/contrib/113443953349218974694/place/ChIJ8YAf0pAz3YARGxtBH2uG-xA)

Source link type: reviewer place

Attributed clinician: Amandeep Bhalla, MD

<!-- /review -->

<!-- review: {"id":"trustindex:267358089","format":"full"} -->

> I made an appointment with Dr. Estess because has a reputation as being an outstanding orthopedic surgeons. I was very impressed with her staff as they provided me a prompt appointment and facilitated my office visit experienced to where they were extremely efficient. They were kind and courteous. Dr. Estess was awesome; she explained my underlying condition, provided me with the best options for treatment. I greatly appreciate her expertise.

L. Scuderi

Rating: 5/5 · Source: Google · Date: July 26, 2025

[Reviewer’s Google activity](https://www.google.com/maps/contrib/111076849509038856936/place/ChIJnyoB9x5L3YAREV8eH7Wj8ZA)

Source link type: reviewer place

Attributed clinician: Allyson Estess, MD

<!-- /review -->

<!-- review: {"id":"trustindex:236883904","format":"full"} -->

> Very friendly staff, responsive and willing to help and ready to accommodate.
> Diagnosis and options were very well explained analyze and supported. Ready to answer all questions and listen to my concerns!!! Thank you!

V. Michailidis

Rating: 5/5 · Source: Google · Date: July 26, 2025

[Reviewer’s Google activity](https://www.google.com/maps/contrib/105162282761714188712/place/ChIJCTVQzX26woARV5EyXoh3nDU)

Source link type: reviewer place

Attributed clinician: Sanjay Khurana, MD

<!-- /review -->

<!-- review: {"id":"trustindex:188668480","format":"full"} -->

> Dr Prem Ramkumar and his Physical Therapists Mina and his team provided me with excellent care. I remember feeling nervous, anxious and scared. Dr Ramkumar and his Physical therapy team all gave me comfort and hope and assurance from the first consultation. Dr Ramkumar made sure I received my pain medication once I had run out. He personally contacted me to make sure. It’s not every day that a medical professional who does what Dr did for me. Dr Ramkumar and his PT team instilled in me the confidence I needed from the beginning made the entire process much easier for me. I’m truly grateful for not only having a successful ACL/ Meniscus knee repair surgery but for the peace of mind that they all provided me throughout the process. Every step of the way , Dr Ramkumar and Mina Physical Therapist and his team were there for me offering reassurance and clarity ensuring that I was not just another patient but a valued individual and deserving of the best care. Their commitment to excellence and patient care is truly remarkable. I’m blessed to have had Dr Ramkumar as my surgeon and also Blessed to have had Mina as my Physical Therapist along with his amazing team . You all made the difference in my healing journey . With deepest gratitude to them all. I strongly recommend Long Beach Lakewood Orthopedic Institute.
> Dr Ramkumar and the Physical Therapy team.. Veronica

V. Ramos

Rating: 5/5 · Source: Google · Date: July 26, 2025

[Reviewer’s Google activity](https://www.google.com/maps/contrib/102390971371961521738/place/ChIJN5abTJkz3YARYFiCkifHPjw)

Source link type: reviewer place

Attributed clinician: Prem N. Ramkumar, MD, MBA

<!-- /review -->

<!-- review: {"id":"trustindex:164765760","format":"full"} -->

> Dr Bhalla did my back surgery and I am completely satisfied with the results. He is kind and his exclamation of my problem was spot on. His staff as well were kind and so knowledgeable. Only Dr Bhalla for my back.

A. Conn

Rating: 5/5 · Source: Google · Date: July 24, 2025

[Reviewer’s Google activity](https://www.google.com/maps/contrib/114470151507884442192/place/ChIJ8YAf0pAz3YARGxtBH2uG-xA)

Source link type: reviewer place

Attributed clinician: Amandeep Bhalla, MD

<!-- /review -->

<!-- review: {"id":"trustindex:242803079","format":"full"} -->

> I recently had a total knee replacement performed by Dr. Prem Ramkumar. Dr. Ramkumar and his staff (especially Stephanie) are amazing. All of my questions and concerns were addressed. Emails and texts were responded to in a very timely manner. I never felt like I was "just another patient".

M. LEWIS

Rating: 5/5 · Source: Google · Date: July 21, 2025

[Reviewer’s Google activity](https://www.google.com/maps/contrib/110781762908119945939/place/ChIJN5abTJkz3YARYFiCkifHPjw)

Source link type: reviewer place

Attributed clinician: Prem N. Ramkumar, MD, MBA

<!-- /review -->

<!-- review: {"id":"trustindex:187664952","format":"full"} -->

> My first appointment with Dr. Bhalla - there is plenty of free parking in the lot surrounding the building where his office is located and also on 36th street; the waiting area and patient rooms are very clean and nicely decorated with firm comfortable seating; office staff greeted me promptly in a friendly manor; the X-ray tech was calm, gentle and compassionate; Dr. Bhalla greeted me in a warm welcoming manor, he was compassionate, did not rush me, asked many questions and let me ask questions. All doctors should replicate Dr. Bhalla and his team. The only one slight draw back was the amount of time I waited to see the Dr. however he did apologize first thing when he entered the patient room.

K. Abrego

Rating: 5/5 · Source: Google · Date: July 20, 2025

[Reviewer’s Google activity](https://www.google.com/maps/contrib/112548802707121620575/place/ChIJ8YAf0pAz3YARGxtBH2uG-xA)

Source link type: reviewer place

Attributed clinician: Amandeep Bhalla, MD

<!-- /review -->

<!-- review: {"id":"trustindex:267358094","format":"full"} -->

> Nice office and great team - they showed great care!

K. Jones

Rating: 5/5 · Source: Google · Date: July 18, 2025

[Reviewer’s Google activity](https://www.google.com/maps/contrib/110092562143794787448/place/ChIJnyoB9x5L3YAREV8eH7Wj8ZA)

Source link type: reviewer place

Attributed clinician: Allyson Estess, MD

<!-- /review -->

<!-- review: {"id":"yelp:T090xFTaATSbFSQLpfV9Bw","format":"full"} -->

> Amazing care. Staff is excellent and Dr Bae is fantastic. Would highly recommend to anyone

J. T.

Rating: 5/5 · Source: Yelp · Date: July 16, 2025

[Read review on Yelp](https://yelp.com/biz/hyun-bae-md-santa-monica?hrid=T090xFTaATSbFSQLpfV9Bw&utm_medium=copy_link&utm_source=biz_post_share&l=en_US)

Source link type: verified permalink

Attributed clinician: Hyun Bae, MD

<!-- /review -->

<!-- review: {"id":"trustindex:187135075","format":"full"} -->

> Courteous front office staff. Minimal wait. Post op X-ray done, friendly X-ray tech. PA saw me first, did not rush and answered all my questions. (PA Bri has been very responsive via email in the interim before this latest appt). MD saw me next, did not rush and answered remaining questions. Back office staff will handle my work leave and EDD and PT prescription. Best of all, the unrelenting sciatica pain for the past 6 mos is gone. I did not wait to do the procedure, though I didn’t want to do it, and I think that made the difference for a good outcome. I have diminishing post op pain and increase in activity (6 weeks post op) as the weeks go on. Very relieved this is over and grateful for the good results.

S. Gulick

Rating: 5/5 · Source: Google · Date: July 16, 2025

[Reviewer’s Google activity](https://www.google.com/maps/contrib/111661887885295532587/place/ChIJCTVQzX26woARV5EyXoh3nDU)

Source link type: reviewer place

Attributed clinician: Sanjay Khurana, MD

<!-- /review -->

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