Published by Commons Clinic. [Web version](https://commonsclinicreviews.com/review-topics/staff/eric-millstein/) Reviewer names are abbreviated. Patient reviews describe individual experiences. Review counts describe source records, not unique patients or clinical outcomes; the acquired snapshot may not include complete platform histories. Clinical education and patient accounts do not replace a consultation. Staff and office experience · Patient experiences # Eric S. Millstein, MD. *Staff and office experience reviews.* 212 five-star reviews for Dr. Eric S. Millstein discuss staff and office experience. Patients describe Dr. Millstein as knowledgeable, professional and caring. Their stories also speak to compassionate care and clear explanations. Read their words, learn what mattered to them, and bring the questions that matter to you to your next visit. Read the full patient accounts and original sources below. Review totals reflect the source ratings available here. [Hear from patients ↓](https://commonsclinicreviews.com/review-topics/staff/eric-millstein/#review-browser) [Biography & all reviews →](https://commonsclinicreviews.com/physicians/eric-millstein/) [Read this page as Markdown](https://commonsclinicreviews.com/review-topics/staff/eric-millstein/index.md) ![Eric S. Millstein, MD](https://commonsclinicreviews.com/assets/eric-millstein.jpg) A person behind your care ## Get to know *Eric S. Millstein.* Dr. Eric Millstein is a board-certified, fellowship-trained orthopedic surgeon and co-founder of Commons Clinic, where he helps lead a new, more connected model of musculoskeletal care. He specializes in total joint replacement of the knee and shoulder, as well as sports medicine and arthroscopic surgery, including ACL reconstruction, rotator cuff repair, and joint preservation. Known for delivering excellent outcomes and faster recoveries, Dr. Millstein combines surgical expertise with a personal, attentive style that makes patients feel truly cared for. Patients describe him as kind, clear, and highly skilled—someone who listens first, explains thoroughly, and guides them through the recovery process with confidence. His team is equally known for their warmth and professionalism, creating a care experience that’s both top-tier and deeply human. Outside the OR, Dr. Millstein is a dedicated dad to two teenagers, and likes to stay active—often on the basketball court or ski slopes. Total Knee Replacement Partial Knee Replacement Total Shoulder Replacement Reverse Total Shoulder Knee Arthroscopy Shoulder Arthroscopy [Meet Eric S. Millstein at Commons Clinic ↗](https://commonsclinic.com/physicians/eric-millstein/) ## Keep getting to know us. [All reviews for Eric S. Millstein →](https://commonsclinicreviews.com/physicians/eric-millstein/) [Staff and office experience experiences across our team →](https://commonsclinicreviews.com/review-topics/staff/) [Listening and clear explanations reviews →](https://commonsclinicreviews.com/review-topics/communication/eric-millstein/) [Compassion and bedside manner reviews →](https://commonsclinicreviews.com/review-topics/compassion/eric-millstein/) [Appointments and wait times reviews →](https://commonsclinicreviews.com/review-topics/access-scheduling/eric-millstein/) [Knee reviews →](https://commonsclinicreviews.com/review-topics/knee/eric-millstein/) [Shoulder reviews →](https://commonsclinicreviews.com/review-topics/shoulder/eric-millstein/) [Imaging and diagnosis conversations reviews →](https://commonsclinicreviews.com/review-topics/imaging-diagnosis/eric-millstein/) Bring what matters to you ## Your questions *belong in the conversation.* The people around an appointment are part of the experience too. These accounts describe office staff, assistants and the teams supporting our clinicians. - Who should I contact about the next step in my care? - Which details in these patient accounts would I like to ask our team about? In their own words ## Care feels personal. *So do these stories.* These are individual experiences. A topic mention does not establish who performed a procedure, medical suitability or a typical result. This collection shows written reviews rated 4 or 5 stars that mention staff and office experience. You can read every rating and written review on [the full clinician profile](https://commonsclinicreviews.com/physicians/eric-millstein/) . 212 written reviews Highest rated first · Newest within each rating > I am impressed with Eric, his "bedside manor," his skill, and the clarity of his analysis. All excellent. A lovely office and capable team. My complaint is that Eric was over an hour late for our appointment, which, I was informed, is not atypical. That, if it is a routine issue, is not fair to those of us with other commitments and obligations. Either schedule fewer patients or at least call patients to alert them to any significant delays. If United Airlines can do this, so can Commons Clinic. L. Kempinsky Rating: 5/5 · Source: Google · Date: 7 weeks ago [Reviewer’s Google activity](https://www.google.com/maps/contrib/117817271333954076010/place/ChIJt04grlG5woARykBaakD_dF8) Source link type: reviewer place Attributed clinician: Eric S. Millstein, MD > Friendly staff, wonderful doctor. R. Lemelson Rating: 5/5 · Source: Google · Date: 7 weeks ago [Reviewer’s Google activity](https://www.google.com/maps/contrib/102893210382348043659/place/ChIJt04grlG5woARykBaakD_dF8) Source link type: reviewer place Attributed clinician: Eric S. Millstein, MD > Very nice and caring staff. Grey environment and caring physicians B. Woods Rating: 5/5 · Source: Google · Date: 8 weeks ago [Reviewer’s Google activity](https://www.google.com/maps/contrib/105156036338465159872/place/ChIJt04grlG5woARykBaakD_dF8) Source link type: reviewer place Attributed clinician: Eric S. Millstein, MD > Beautiful office, well run, fabulous staff and a caring and attentive doctor. J. Woods Rating: 5/5 · Source: Google · Date: 8 weeks ago [Reviewer’s Google activity](https://www.google.com/maps/contrib/113455236284955765268/place/ChIJt04grlG5woARykBaakD_dF8) Source link type: reviewer place Attributed clinician: Eric S. Millstein, MD > The staff was very friendly and helpful. I had sent information but forgot to bring my Medicare and secondary insurance card. They knew they could trust us and when we got home we sent it right in. I very much appreciated that. Dr. Millstein was clearly knowledgeable about my condition, New exactly what treatment to give, and was very friendly, And accommodating. I can’t wait for my next joint to fall apart and you can be sure I will come back. A. Silverstein Rating: 5/5 · Source: Google · Date: 9 weeks ago [Reviewer’s Google activity](https://www.google.com/maps/contrib/113153129407099335506/place/ChIJt04grlG5woARykBaakD_dF8) Source link type: reviewer place Attributed clinician: Eric S. Millstein, MD > Dr. Millstein is a true professional. > I have been seeing him for 15 years. > The staff is also friendly and helpful. S. Sax Rating: 5/5 · Source: Google · Date: 30 weeks ago [Reviewer’s Google activity](https://www.google.com/maps/contrib/104757199841654348549/place/ChIJt04grlG5woARykBaakD_dF8) Source link type: reviewer place Attributed clinician: Eric S. Millstein, MD > The visit to Dr. Millstein was comforting, as he thoroughly explained my shoulder issues, reviewed my options, and answered my concerns. I feel better already! Five stars to Dr. Millstein and his competent team. B. Robinson Rating: 5/5 · Source: Google · Date: 31 weeks ago [Reviewer’s Google activity](https://www.google.com/maps/contrib/106993523668980501221/place/ChIJt04grlG5woARykBaakD_dF8) Source link type: reviewer place Attributed clinician: Eric S. Millstein, MD > Staff and Dr were great and on time and professional. Thank you K. Parks Rating: 5/5 · Source: Google · Date: 33 weeks ago [Reviewer’s Google activity](https://www.google.com/maps/contrib/116529891978796087059/place/ChIJt04grlG5woARykBaakD_dF8) Source link type: reviewer place Attributed clinician: Eric S. Millstein, MD > Great Doctor > Great Procedure > Great Staff > Highly Recommend K. Mahboubi Rating: 5/5 · Source: Google · Date: 33 weeks ago [Reviewer’s Google activity](https://www.google.com/maps/contrib/113114524807193484579/place/ChIJt04grlG5woARykBaakD_dF8) Source link type: reviewer place Attributed clinician: Eric S. Millstein, MD > Dr Millstein could not have been more helpful and precise discussing my options after an acl and meniscus tearing ski accident two weeks prior. He instantly gained my trust explaining the details of my injury from mri imaging and involved me in the choices I had to make on surgery v rehab . I cannot recommend him highly enough after my initial consultation. I chose the surgery route , and his team slotted me in quickly to get me back to work, which is my number one priority .10/10 . V. GARRETT Rating: 5/5 · Source: Google · Date: 35 weeks ago [Reviewer’s Google activity](https://www.google.com/maps/contrib/117742546637149267624/place/ChIJt04grlG5woARykBaakD_dF8) Source link type: reviewer place Attributed clinician: Eric S. Millstein, MD > An excellent and caring doctor. He was my surgeon for one knee which is now in great form. Then recent problems with the other knee were determined not to need surgery. He is very observant and clearly loves his job. Also, the staff seems happy...always a good sign. A. Herot Rating: 5/5 · Source: Google · Date: 37 weeks ago [Reviewer’s Google activity](https://www.google.com/maps/contrib/100775019192553935900/place/ChIJt04grlG5woARykBaakD_dF8) Source link type: reviewer place Attributed clinician: Eric S. Millstein, MD > Nice new office space. Pleasant staff. Dr. Millstein answered all of my questions to my satisfaction. I didn't give a fifth star because I did not see the doctor until 40 minutes after my appointment, which I felt was a little inconsiderate of my time. T. Krawiec Rating: 5/5 · Source: Google · Date: 37 weeks ago [Reviewer’s Google activity](https://www.google.com/maps/contrib/101476288520934132840/place/ChIJt04grlG5woARykBaakD_dF8) Source link type: reviewer place Attributed clinician: Eric S. Millstein, MD > Short wait. Efficient staff. Pleasant waiting room - very cheerful. P. Ohriner Rating: 5/5 · Source: Google · Date: 38 weeks ago [Reviewer’s Google activity](https://www.google.com/maps/contrib/107066394282539976071/place/ChIJt04grlG5woARykBaakD_dF8) Source link type: reviewer place Attributed clinician: Eric S. Millstein, MD > Excellent care, staff friends and courteous and facilities so nice, clean and everything was on time :) K. Levin Rating: 5/5 · Source: Google · Date: 38 weeks ago [Reviewer’s Google activity](https://www.google.com/maps/contrib/117490266015149756742/place/ChIJt04grlG5woARykBaakD_dF8) Source link type: reviewer place Attributed clinician: Eric S. Millstein, MD > Appt was on time, staff was friendly and professional. Dr. Millstein was extremely knowledgeable, and explained everything to me in a way that I understood. M. hoffberg Rating: 5/5 · Source: Google · Date: 39 weeks ago [Reviewer’s Google activity](https://www.google.com/maps/contrib/103152107613450508744/place/ChIJt04grlG5woARykBaakD_dF8) Source link type: reviewer place Attributed clinician: Eric S. Millstein, MD > Great office, staff are excellent, doctor is excellent L. Chemel Rating: 5/5 · Source: Google · Date: 39 weeks ago [Reviewer’s Google activity](https://www.google.com/maps/contrib/117002359100256713243/place/ChIJt04grlG5woARykBaakD_dF8) Source link type: reviewer place Attributed clinician: Eric S. Millstein, MD > Dr Millstein is excellent specialist. Highly experienced, effective, and conservative when it comes to surgery. His staff is also very kind, responsive and accommodating. Highly recommend. S. E Rating: 5/5 · Source: Google · Date: 39 weeks ago [Reviewer’s Google activity](https://www.google.com/maps/contrib/105581845734812096273/place/ChIJt04grlG5woARykBaakD_dF8) Source link type: reviewer place Attributed clinician: Eric S. Millstein, MD > Great atmosphere, pleasant staff. Dr Millstein is the best D. Linden Rating: 5/5 · Source: Google · Date: 39 weeks ago [Reviewer’s Google activity](https://www.google.com/maps/contrib/112457788053300815904/place/ChIJt04grlG5woARykBaakD_dF8) Source link type: reviewer place Attributed clinician: Eric S. Millstein, MD > Dr Millstein was very nice. He made me comfortable and explained everything well. All of the support staff were also very nice and knowledgeable. > Excellent experience! P. Kimber Rating: 5/5 · Source: Google · Date: 44 weeks ago [Reviewer’s Google activity](https://www.google.com/maps/contrib/109651115542581757203/place/ChIJt04grlG5woARykBaakD_dF8) Source link type: reviewer place Attributed clinician: Eric S. Millstein, MD > My experience at the clinic, and this was the first time I was there and the first time I met Dr Eric Millstein was uplifting, inspiring, spiced by a fantastic sense of humor, full openness and a feeling of complete trust, sharing the same perspectives and met an open minded doctor, extremely knowledgeable, and I actually felt like a butterfly when leaving the clinic. > We discussed the problem, agreed on the future decision I would have to make about a surgery, but no pressure and no gambling, he decided to send me to an MRI, just to make sure it wasn’t worsened since the previous MRI > Thank you, Dr Eric Millstein and the whole staff E. Shirdan Rating: 5/5 · Source: Google · Date: 45 weeks ago [Reviewer’s Google activity](https://www.google.com/maps/contrib/103930347445320871157/place/ChIJt04grlG5woARykBaakD_dF8) Source link type: reviewer place Attributed clinician: Eric S. Millstein, MD > Great Doctor and staff. I was seen in a timely manner, and the Doctor explained the procedures and answered all my questions. B. Cooper Rating: 5/5 · Source: Google · Date: 45 weeks ago [Reviewer’s Google activity](https://www.google.com/maps/contrib/110439958012423155041/place/ChIJt04grlG5woARykBaakD_dF8) Source link type: reviewer place Attributed clinician: Eric S. Millstein, MD > It's a very beautiful modern office with very nice staff. I just had to wait a little while to see the doctor. Hoping my knee shot starts giving me relief soon J. wolf Rating: 5/5 · Source: Google · Date: 46 weeks ago [Reviewer’s Google activity](https://www.google.com/maps/contrib/100542814862018904313/place/ChIJt04grlG5woARykBaakD_dF8) Source link type: reviewer place Attributed clinician: Eric S. Millstein, MD > Great experience. Cordial and professional staff. Dr. Millstein is personable, easy to converse with regarding your reason for visit. Overall a pleasurable experience. M. Rating: 5/5 · Source: Google · Date: 48 weeks ago [Reviewer’s Google activity](https://www.google.com/maps/contrib/105157834757007395709/place/ChIJt04grlG5woARykBaakD_dF8) Source link type: reviewer place Attributed clinician: Eric S. Millstein, MD > Weird staff that’s unknowledgeable about their policies and unable to articulate themselves in a clear manner. Will wait a long time to see the doctor with staff who just make the experience worse. S. Al-Awadhi Rating: 5/5 · Source: Google · Date: 48 weeks ago [Reviewer’s Google activity](https://www.google.com/maps/contrib/111697846151604794730/place/ChIJt04grlG5woARykBaakD_dF8) Source link type: reviewer place Attributed clinician: Eric S. Millstein, MD Page 1 of 9 [Next →](https://commonsclinicreviews.com/review-topics/staff/eric-millstein/page/2/) A little more understanding ## Feel ready for *your next conversation.* Choosing your care ### [7 questions to coordinate care before and after orthopedic treatment](https://commonsclinicreviews.com/articles/care-coordination-before-after-orthopedic-treatment/) Good coordination turns a treatment recommendation into a plan you can follow: the right records, clear responsibilities, and someone to contact when the next step is unclear. [Read the guide](https://commonsclinicreviews.com/articles/care-coordination-before-after-orthopedic-treatment/) ## Complete review collection [Read all 212 written reviews in this collection](https://commonsclinicreviews.com/review-topics/staff/eric-millstein/all.md) ## Review pages in Markdown Previous: This is the first review page. 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