Published by Commons Clinic. [Web version](https://commonsclinicreviews.com/review-topics/staff/brandon-ortega-md/) Reviewer names are abbreviated. Patient reviews describe individual experiences. Review counts describe source records, not unique patients or clinical outcomes; the acquired snapshot may not include complete platform histories. Clinical education and patient accounts do not replace a consultation. Staff and office experience · Patient experiences # Brandon A. Ortega, MD. *Staff and office experience reviews.* 22 five-star reviews for Dr. Brandon A. Ortega discuss staff and office experience. Patients share stories of clear explanations and compassionate care. Read their words, learn what mattered to them, and bring the questions that matter to you to your next visit. Read the full patient accounts and original sources below. Review totals reflect the source ratings available here. [Hear from patients ↓](https://commonsclinicreviews.com/review-topics/staff/brandon-ortega-md/#review-browser) [Biography & all reviews →](https://commonsclinicreviews.com/physicians/brandon-ortega-md/) [Read this page as Markdown](https://commonsclinicreviews.com/review-topics/staff/brandon-ortega-md/index.md) ![Brandon A. Ortega, MD](https://commonsclinicreviews.com/assets/brandon-ortega-md.jpg) A person behind your care ## Get to know *Brandon A. Ortega.* Dr. Brandon Ortega is a fellowship-trained spine surgeon who focuses on helping adults move better and feel better—without unnecessary surgery. He specializes in minimally invasive procedures and motion-preserving techniques like cervical disc replacement, often helping people recover faster and get back to the things they love. Patients describe him as calm, clear, and genuinely kind. He takes time to explain your condition and walk you through your options, so you always feel informed and supported. Fluent in both English and Spanish, Dr. Ortega is known for building trust and delivering results. When he’s not in surgery, he’s usually exercising or spending time with family and friends. Cervical Disc Replacement Anterior Cervical Discectomy & Fusion Spinal Fusion Spinal Decompression Kyphoplasty Motion Preservation [Meet Brandon A. Ortega at Commons Clinic ↗](https://commonsclinic.com/physicians/brandon-ortega-md/) ## Keep getting to know us. [All reviews for Brandon A. Ortega →](https://commonsclinicreviews.com/physicians/brandon-ortega-md/) [Staff and office experience experiences across our team →](https://commonsclinicreviews.com/review-topics/staff/) [Spine and back reviews →](https://commonsclinicreviews.com/review-topics/spine/brandon-ortega-md/) [Pain experiences reviews →](https://commonsclinicreviews.com/review-topics/pain-symptoms/brandon-ortega-md/) [Listening and clear explanations reviews →](https://commonsclinicreviews.com/review-topics/communication/brandon-ortega-md/) [Compassion and bedside manner reviews →](https://commonsclinicreviews.com/review-topics/compassion/brandon-ortega-md/) [Imaging and diagnosis conversations reviews →](https://commonsclinicreviews.com/review-topics/imaging-diagnosis/brandon-ortega-md/) [Neck and cervical spine reviews →](https://commonsclinicreviews.com/review-topics/neck/brandon-ortega-md/) Bring what matters to you ## Your questions *belong in the conversation.* The people around an appointment are part of the experience too. These accounts describe office staff, assistants and the teams supporting our clinicians. - Who should I contact about the next step in my care? - Which details in these patient accounts would I like to ask our team about? In their own words ## Care feels personal. *So do these stories.* These are individual experiences. A topic mention does not establish who performed a procedure, medical suitability or a typical result. This collection shows written reviews rated 4 or 5 stars that mention staff and office experience. You can read every rating and written review on [the full clinician profile](https://commonsclinicreviews.com/physicians/brandon-ortega-md/) . 23 written reviews Highest rated first · Newest within each rating > Hello my name is Larry I’m a 45yr old truck driver. For over two years my left leg was experiencing really bad nerve pain. L4 and L5 disc was pinching my nerve. After trying every other solution myself and Dr. Ortega agreed on surgery. He replaced both disc . Honestly speaking 6 months out of surgery and it has been a blessing. Before surgery my activity was very limited due to the pain. Walking or standing for more than 30 minutes was impossible sitting even caused me pain. Now I’m back to regular activity working out taking my young kids places. Work has been so much easier. I’m grateful for Dr Ortega and his team they took such good care of me after surgery and has continued to do so. L. Atkins Rating: 5/5 · Source: Google · Date: 4 weeks ago [Reviewer’s Google activity](https://www.google.com/maps/contrib/108792675244320588467/place/ChIJTxvcSygz3YARoijXeBhzhh8) Source link type: reviewer place Attributed clinician: Brandon A. Ortega, MD > I felt I was in good hands, the minute I met Dr. Ortega. I trusted Dr. Ortega to perform Neck Cervical Radiculopathy ACDF. He is an amazing, wonderful and dedicated surgeon. His self assurance and self confidence, assured me I was in the place. > > Thank you so much to Dr. Ortega and his team! Thank you Ms. Elena! > Thank you for your hard work and dedication! > God bless you!!! N. Villalta Rating: 5/5 · Source: Google · Date: 8 months ago [Reviewer’s Google activity](https://www.google.com/maps/contrib/107279659275756703773/place/ChIJTxvcSygz3YARoijXeBhzhh8) Source link type: reviewer place Attributed clinician: Brandon A. Ortega, MD > After extensive research and consultations with multiple spine surgeons, I chose Dr. Brandon Ortega and that decision proved to be absolutely the right one. > > From the outset, Dr. Ortega demonstrated a level of expertise, precision, and clinical judgment that immediately set him apart. He took the time to thoroughly explain my diagnosis, reviewed imaging in detail, and clearly outlined the reasoning behind each treatment option. His approach was thoughtful, methodical, and grounded in both experience and evidence. > > Having been under Dr. Ortega’s care for several months prior to surgery, I always felt confident that my case was being managed with careful attention and long-term planning. When surgery became necessary, his professionalism and technical skill were evident throughout the entire process. > > The results thus far have been outstanding. For the first time in a very long time, I am not experiencing the back pain, leg pain, shooting pain, or numbness that had significantly affected my daily life. The improvement has been both meaningful and noticeable. > > Equally impressive was Dr. Ortega’s team. His staff and surgical coordinator were responsive, organized, and consistently supportive before and after surgery, a reflection of a well-run, patient-focused practice. > > Choosing a spine surgeon is a major decision. Based on both the process and the results, I can say with confidence that Dr. Ortega is an exceptional surgeon whose skill, judgment, and care truly stand out. I would recommend him without hesitation to anyone facing complex spinal issues. > > — Michael H., Long Beach, CA M. Hanson Rating: 5/5 · Source: Google · Date: 9 months ago [Reviewer’s Google activity](https://www.google.com/maps/contrib/106670121735609358229/place/ChIJTxvcSygz3YARoijXeBhzhh8) Source link type: reviewer place Attributed clinician: Brandon A. Ortega, MD > The best service was received by the doctor and his staff, I highly recommend Dr Ortega C. Rating: 5/5 · Source: Google · Date: 9 months ago [Reviewer’s Google activity](https://www.google.com/maps/contrib/115368927572418661096/place/ChIJTxvcSygz3YARoijXeBhzhh8) Source link type: reviewer place Attributed clinician: Brandon A. Ortega, MD > Every detail of my surgery went well from the day that it was diagnosed that I needed surgery. Dr. Ortega‘s office was fabulous and taking care of all the details of my upcoming surgery which I had on December 16. > > I am so very happy that I went through with the surgery and took the advice of my doctors orthopedic doctors of Prem Remekaur as well as Brandon Ortega; thank you and happy holidays and new year 2026 To both Doctors and Staff M. Parks Rating: 5/5 · Source: Google · Date: 10 months ago [Reviewer’s Google activity](https://www.google.com/maps/contrib/114783647049352868168/place/ChIJTxvcSygz3YARoijXeBhzhh8) Source link type: reviewer place Attributed clinician: Brandon A. Ortega, MD > Dr Ortega was the best spine surgeon i have ever had the privilege to meet. Thanks to him and his team, I am a walking miracle. I had used a walker for 10 yrs due to a previous failed spinal fusion and with a bent metal rod protruding from my back. Dr Ortega and his team did reconstructive surgery on my entire spine and thanks to him I am walking without a walker and rarely using a cane. I am fully active and even go to the gym 2-3 times a week. I travel, go on walks, workout and am told I look 20 yrs younger! Im 79 and just getting started! Thank you Dr Ortega from the bottom of my heart!!! May GOD bless you for giving me a new life!!! J. Henrickson Rating: 5/5 · Source: Google · Date: Edited a year ago [Reviewer’s Google activity](https://www.google.com/maps/contrib/113867297920044671734/place/ChIJTxvcSygz3YARoijXeBhzhh8) Source link type: reviewer place Attributed clinician: Brandon A. Ortega, MD > Dr Ortega and his staff were very helpful and nice. He was very thorough and professional. I haven’t had this depth of orthopedic care in years. The whole office is great. V. Yates Rating: 5/5 · Source: Google · Date: a year ago [Reviewer’s Google activity](https://www.google.com/maps/contrib/112503529074348177691/place/ChIJTxvcSygz3YARoijXeBhzhh8) Source link type: reviewer place Attributed clinician: Brandon A. Ortega, MD > After years of dealing with chronic numbness and tingling in my arms, I finally found relief thanks to Dr. Ortega and his incredible team. From the moment I walked in, I felt welcomed, heard, and taken seriously. I had tried everything—physical therapy, cortisone shots, rest—but the symptoms persisted. > > Dr. Ortega took the time to review my MRI in detail, explain my condition thoroughly, and walk me through all my options. Just weeks later, he successfully performed surgery to replace three damaged discs in my cervical spine (C4–C7). I’m now just two weeks post-op and already feeling a huge difference. While there’s still some soreness from the recovery process, the intense pain caused by spinal cord compression and disc herniation is gone. > > This review may be a little early, but I couldn’t wait to share my gratitude. Once I’m fully healed, I look forward to writing an update—but for now, I’m just excited to be getting back to the active lifestyle I’ve missed for so long. > > Thank you, Dr. Ortega, for helping me take my life back. B. Crihfield Rating: 5/5 · Source: Google · Date: a year ago [Reviewer’s Google activity](https://www.google.com/maps/contrib/100849298776951749408/place/ChIJTxvcSygz3YARoijXeBhzhh8) Source link type: reviewer place Attributed clinician: Brandon A. Ortega, MD > Very clean office, the CSR's there are very friendly, well all staff are friendly. Dr. Brandon assisted me with my concerns and my issues. Thank you very much! R. M. Rating: 5/5 · Source: Google · Date: a year ago [Reviewer’s Google activity](https://www.google.com/maps/contrib/115227797491501313931/place/ChIJTxvcSygz3YARoijXeBhzhh8) Source link type: reviewer place Attributed clinician: Brandon A. Ortega, MD > Dr. Brandon Ortega, my Orthopedic Surgeon, whom I love and respect, is a shining example of compassion and precision. In my entire life, I have never met a Doctor so genuinely caring and meticulous. He was a divine blessing in my life. In 2023, he performed a Lumbar fusion decompression on my spine. He performed an Anterior Cervical Discectomy and Fusion (ACDF) on my neck on 5-12-25, and I'm looking forward to feeling much better again.🙌 > On 5-12-25, my surgery was a resounding success, he repaired the disc in my neck, and I'm now embarking on a transformative journey of healing, strength, growth, and freedom from pain!!!🦋 > I'm ecstatic to share that Dr. Ortega has done it again, surrounded by his exceptional staff in a radiant healing atmosphere filled with light and professionalism! As I closed my eyes, I was serenaded by "Everything is going to be alright"! And that was uplifting vibrations. Again, thank you, Dr. Ortega, you're a blessing to the world! > Ms. Sherry Pruitt 💛 S. Songbird) Rating: 5/5 · Source: Google · Date: a year ago [Reviewer’s Google activity](https://www.google.com/maps/contrib/113424455394485399742/place/ChIJTxvcSygz3YARoijXeBhzhh8) Source link type: reviewer place Attributed clinician: Brandon A. Ortega, MD > Great Dr. and staff D. Eash Rating: 5/5 · Source: Google · Date: a year ago [Reviewer’s Google activity](https://www.google.com/maps/contrib/114180037165391894821/place/ChIJTxvcSygz3YARoijXeBhzhh8) Source link type: reviewer place Attributed clinician: Brandon A. Ortega, MD > Courteous and friendly staff. Dr Ortega listens and answered all my questions J. Delgado Rating: 5/5 · Source: Google · Date: a year ago [Reviewer’s Google activity](https://www.google.com/maps/contrib/115865455879514627700/place/ChIJTxvcSygz3YARoijXeBhzhh8) Source link type: reviewer place Attributed clinician: Brandon A. Ortega, MD > Dr. Ortega and his staff were very thorough and professional. J. Funk Rating: 5/5 · Source: Google · Date: a year ago [Reviewer’s Google activity](https://www.google.com/maps/contrib/105228630084510316308/place/ChIJTxvcSygz3YARoijXeBhzhh8) Source link type: reviewer place Attributed clinician: Brandon A. Ortega, MD > The office is very clean & fairly new. Front office staff for appointments & filing of disability paperwork are extremely nice. Nurse visits for wound care - they are cautious to not cause any pain when cleaning, changing bandages or removing staples/sutures. > > Dr. Ortega has a great bedside manner in clinic & hospital. Surgery was scheduled to be a fusion, based off an MRI. An X-Ray was done in office & he found he could do a decompression vs fusion & gave me the choice. I went with decompression based on the possibility of issues with other discs down the road. PAIN: Has been minimal if any, including surgery. > > Elena, his scheduling assistant has been very accommodating with scheduling appointments, surgical approval & dealing with my hectic work schedule. > > The office has its own PT room. In the past 12 years of dealing with Sciatica, and PT, I have never been in such a nice PT location. The PT doctor & therapists are all very nice, knowledgeable of their job & make sure you are comfortable and not in any pain. > > Prior to my surgery I did a lot of research of spinal orthopedic Dr’s in my plan before choosing Dr Ortega. > > I highly recommend Dr Ortega if you are considering spinal surgery. A. Iribarren Rating: 5/5 · Source: Google · Date: a year ago [Reviewer’s Google activity](https://www.google.com/maps/contrib/114468541044946748023/place/ChIJTxvcSygz3YARoijXeBhzhh8) Source link type: reviewer place Attributed clinician: Brandon A. Ortega, MD > My 89 y/o father had lived with generalized, constant and severe pain for 3 years. Over this period, he had been prescribed multiple forms of pain medications. He also received medical massages, chiropractic care, acupuncture treatments, steroid injections and two epidurals. Unfortunately he received little relief and nothing long term. Because of his age he felt fearful of surgery. But his pain became so unbearable he was willing to take a chance with surgical intervention. He was referred to an Orthopedic Surgeon, Dr. Brandon Ortega. From the initial consult and all following visits Dr Ortega displayed a level of professionalism, expertise and care that far exceeded our expectations. It has been 3 months since his procedure. My father is now 100% pain free. We are extremely grateful to Dr. Ortega and his staff ( Elena) for the exceptional care he has received. Thank you Dr. Ortega for your professional care and compassion of my father. C. Benavides Rating: 5/5 · Source: Google · Date: a year ago [Reviewer’s Google activity](https://www.google.com/maps/contrib/110222643990546512649/place/ChIJTxvcSygz3YARoijXeBhzhh8) Source link type: reviewer place Attributed clinician: Brandon A. Ortega, MD > Dr. Ortega is very competent surgeon. His staff is professional courteous, efficient, timely. I recommend this group.. P. Pallan Rating: 5/5 · Source: Google · Date: a year ago [Reviewer’s Google activity](https://www.google.com/maps/contrib/100551668875261930448/place/ChIJTxvcSygz3YARoijXeBhzhh8) Source link type: reviewer place Attributed clinician: Brandon A. Ortega, MD > My testimony is giving God all the Glory for Dr. Brandon Ortega and his team. Many days I wanted to give up but didn’t! I believed God would heal me someday! > It was 2012 when I truly started feeling the spinal pain. I was also experiencing joint pain! It began getting worse throughout the years. It was 2023 when I first met with Dr. Brandon Ortega who is part of the Optum Group. Dr Ortega is a Dr who took the time in explaining my condition. Dr. Brandon explained my condition which was, Cervical Nerve Root Disorder. He explained MRIs, X-rays and so forth. Dr. Ortega is just one of the many Drs. left in the medical profession who takes the time with his patients! Thank God. This has been my experience in such short period of time. > Prior to Dr. Ortega, I saw many Specialist regarding my medical issues.I tried every Conventional Medicine and Physical Therapy to help relieve the painful suffering, I was dealing with. Not to mention years of depression. Dealing with the fact, that this aliment had left me drained was not easy. My health was rapidly declining. It was sometimes difficult for anyone to tell unless, I was having difficult days which kept me indoors. I was a silent sufferer! > Dr. Ortega was honest enough to let me know, the only medical solution to stop the pain would be surgery. He discussed the procedures. I saw and read all the necessary information I needed to know and see. > I sort the Lord on this matter. It was then I knew in my heart, that Dr. Ortega was the right Dr. in performing this procedure! I had my surgery on April 8th 2025. It has been one of the best decisions made. > I am feeling 99.9% better in my life today. I thank God everyday. If do cry, it’s tears of joy! Anyone who has ever suffered from chronic pain can tell you, it will rob you of whatever joy you had or have. I’m am far happier than I have ever been. I’m slowly but surely recovering and getting back to enjoying life once again! Thank you Lord🙏🏼🙏🏼Thanks to Dr. Ortega and his awesome team at the Institute and Memorial Hospital 🙂 C. Richards Rating: 5/5 · Source: Google · Date: a year ago [Reviewer’s Google activity](https://www.google.com/maps/contrib/114092836220863623448/place/ChIJTxvcSygz3YARoijXeBhzhh8) Source link type: reviewer place Attributed clinician: Brandon A. Ortega, MD > His assistant Elena is very friendly and helpful Dr .Ortega made me feel at ease about my surgery and I love his bedside manner P. Madden Rating: 5/5 · Source: Google · Date: a year ago [Reviewer’s Google activity](https://www.google.com/maps/contrib/109266797820535173760/place/ChIJTxvcSygz3YARoijXeBhzhh8) Source link type: reviewer place Attributed clinician: Brandon A. Ortega, MD > Friendly staff. Didn't have to wait long G. Katz Rating: 5/5 · Source: Google · Date: a year ago [Reviewer’s Google activity](https://www.google.com/maps/contrib/103358112022856044122/place/ChIJTxvcSygz3YARoijXeBhzhh8) Source link type: reviewer place Attributed clinician: Brandon A. Ortega, MD > Dr. Ortega is an outstanding Surgeon. He always gives you the straight truth, and when he says he is confident you’ll get a good outcome, he means it. I had a chronic condition for over 10 years, and he told me I was likely to get 95% relief from the surgery. It ended up being around 99.5% percent relief! He and his surgical team are top notch, I would do it again! A. Rating: 5/5 · Source: Google · Date: 2 weeks ago [Reviewer’s Google activity](https://www.google.com/maps/contrib/113346889287680641668/reviews?hl=en) Source link type: reviewer activity Attributed clinician: Brandon A. Ortega, MD > Dr Ortega and team of specialists really made my surgery seamless from beginning to end. > I had C-3 through C-7 cervical surgery with 2- fusions and 2 disc replacements. I am 4 weeks from surgery date and am healing so well with no problems. I would recommend Dr Ortega and team to anyone who has a spine problem and pain. I am now starting my physical therapy and no pain. S. Donnelly Rating: 5/5 · Source: Google · Date: 4 hours ago [Reviewer’s Google activity](https://www.google.com/maps/contrib/106826498768660136520/reviews?hl=en) Source link type: reviewer activity Attributed clinician: Brandon A. Ortega, MD > I was suffering severe pain in my lower back and down my legs for years. After many chiropractic appointments and trying to maintain the pain on my own thinking it was just sciatica, I went to my General Practitioner. She immediately referred me to Dr. Ortega. He scheduled S1L5 and L4 L5 ALIF SURGERY right away. I have been pain free and working on my recovery and healing for 2 months now. I am looking forward to getting back to a more active lifestyle. Thank you Dr. Ortega and his wonderful surgical Team! They were ALL so awesome and attentive throughout my hospital stay. ☺️🥰🤗 J. Franks Rating: 5/5 · Source: Google · Date: 7 hours ago [Reviewer’s Google activity](https://www.google.com/maps/contrib/101214704459445789239/reviews?hl=en) Source link type: reviewer activity Attributed clinician: Brandon A. Ortega, MD > I t was an informative office visit. Office staff was friendly and efficient. R. Buckins Rating: 4/5 · Source: Google · Date: a year ago [Reviewer’s Google activity](https://www.google.com/maps/contrib/114983368153074155795/place/ChIJTxvcSygz3YARoijXeBhzhh8) Source link type: reviewer place Attributed clinician: Brandon A. Ortega, MD A little more understanding ## Feel ready for *your next conversation.* Choosing your care ### [7 questions to coordinate care before and after orthopedic treatment](https://commonsclinicreviews.com/articles/care-coordination-before-after-orthopedic-treatment/) Good coordination turns a treatment recommendation into a plan you can follow: the right records, clear responsibilities, and someone to contact when the next step is unclear. [Read the guide](https://commonsclinicreviews.com/articles/care-coordination-before-after-orthopedic-treatment/) ## Complete review collection [Read all 23 written reviews in this collection](https://commonsclinicreviews.com/review-topics/staff/brandon-ortega-md/all.md) ## Review pages in Markdown Previous: This is the first review page. Next: This is the last review page. - [Page 1](https://commonsclinicreviews.com/review-topics/staff/brandon-ortega-md/index.md) ## Publisher & attribution Commons Clinic Reviews is operated by Commons Clinic. This website is not affiliated with, sponsored by, or endorsed by Google, Zocdoc, or Yelp. Google, Google Maps, and Google Business Profile are trademarks of Google LLC. Zocdoc and the Zocdoc logo are trademarks of Zocdoc, Inc. Yelp and the Yelp logo are registered trademarks of Yelp Inc. All third-party names and logos belong to their respective owners and identify the original review sources. © 2026 Commons Clinic. All rights reserved.