Staff and office experience · Patient experiences
13 five-star reviews for Dr. Andrew Wassef discuss staff and office experience. Patients describe Dr. Wassef as kind and amazing. Their stories also speak to compassionate care and helpful staff. Read their words, learn what mattered to them, and bring the questions that matter to you to your next visit.
Read the full patient accounts and original sources below. Review totals reflect the source ratings available here.
A person behind your care
Dr. Andrew Wassef is a nationally recognized, fellowship-trained orthopedic surgeon and a leader in robotic joint replacement. He specializes in hip and knee replacements, minimally-invasive approaches, and complex revision surgeries—including performing the world’s first robotic hip revision. His focus on tissue-sparing techniques and precision-guided care helps his patients recover with less pain and greater confidence.
Patients consistently highlight Dr. Wassef’s expertise, but also the way he makes them feel—heard, informed, and genuinely cared for. He’s known for explaining every step clearly and delivering outcomes that restore both mobility and peace of mind. His team is equally praised for their professionalism, warmth, and seamless support throughout the process.
Fluent in English and Spanish, Dr. Wassef brings clarity, compassion, and innovation to every case. Outside the OR, he’s teaching, chasing his young kids, or staying at the forefront of surgical robotics.
Bring what matters to you
The people around an appointment are part of the experience too. These accounts describe office staff, assistants and the teams supporting our clinicians.
In their own words
These are individual experiences. A topic mention does not establish who performed a procedure, medical suitability or a typical result.
This collection shows written reviews rated 4 or 5 stars that mention staff and office experience. You can read every rating and written review on the full clinician profile.
13 written reviews
Highest rated first · Newest within each rating
Incredible surgeon with best bed side manner and team members! I felt like he actually listened to what I had to say and truly cared about my health and well being with my hip replacement. I 100% would recommend him as a surgeon.
Andrew Wassef, MD
Fabulous pa office staff all on the same page. Healed in a very short period of time!
Andrew Wassef, MD
INCREDIBLE EXPERIENCE – Dr. Wassef, Jason his assistant and Mason from the Stryker MAKO team were amazing! Dr. Wassef is a highly respected and sough-after joint replacement surgeon and I am thrilled with the results. I have had several different kinds of surgeries but never experienced the level of technical detail from the medical evaluation, surgery analysis, pre-op training materials, nutritional recommendations, surgical preparation, exercise training videos and Dr. Wassef’s post-surgical care. I had a severely compromised knee with bone spurs and a second knee that was not much better so I scheduled to have both knees done about 12 weeks apart. I have had some friends and family members have different experiences with joint replacement so I decided if I am going to do this once I wanted the best surgeon I could find and did extensive research. Based on Dr. Wassef’s recommendation I committed to strength training before the surgery to help with the healing process and was amazed at my recovery. The support staff was very professional and you can tell Dr. Wassef is highly respected at the surgery center based on the number of comments I received about this patient outcomes.
Andrew Wassef, MD
Dr Wassef and his team were so great. My THR went really smoothly and I felt informed and supported every step of the way. Dr. Wassef has such a lovely and calm bedside manner. Not to mention, my recovery went so well. Highly recommend!
Andrew Wassef, MD
Dr. Andrew Wassef and his assistant Jason were a godsend. I had knee surgery in 2016. My 2023 knee surgery was so successful that my knee is better than it was before. My knee was in very bad shape with an infection, not from the initial knee replacement, but there were other complications, So, called Dr. Wassef the cleanup man, he did a wonderful job, restoring my knee, because he had a difficult task to save my knee/leg. and possibly my life. God Bless Dr Wassef and his staff.
Andrew Wassef, MD
Dr. Wasef is A1. He is a really good dr. And a really good listener. You are definitely in good hands here. However, the Only complaint is that the receptionists and staff are not helpful at all and are totally lazy. They never return phone calls and messages.
Andrew Wassef, MD
Dr Wassef is amazing! He gave me my life back! The Torrance office staff and PT were pleasant and professional too. I highly recommend him and his team
Andrew Wassef, MD
Dr. Wassef is AMAZING! He is so kind and caring, I’ve never meet a Dr like him. His whole team is the BEST! I feel so blessed that I was able to have him do my hip revision. He did a fantastic job, much much better than I had expected. I had my first hip replacement done 4 months prior at Hoag Hospital, it dislocated twice after 4 months of healing and PT. Nightmare!! But I found Dr Wassef and now I have confidence that I will have my active life back. I can’t thank Him enough!!!
Andrew Wassef, MD
Need a new hip?? STOP! GO DIRECTLY TO DR. WASSEF! I was not an easy case. Lots of prior surgeries and scar tissue. He was so excited to fix me... and he did an AMAZING job. SUPER easy surgery, he has a great staff around him and I felt loved even during this pandemic! His nurse texted me daily for support, he reached out to make sure I was good. He gave me my life back and made the entire experience WELL WORTH IT! Please see him before you consider anyone else. He is simply the best there is.
Andrew Wassef, MD
My husband had right hip replacement surgery in June 2019, and Dr. Wassef and his staff did an amazing job. He was up an walking 2 weeks after surgery. My husband says Dr. Wassef is the best!
Andrew Wassef, MD
Dr. Wassef is an extremely humble, kind and easy to approach surgeon. Him and his staff of operating room are an excellent!!!!!
Andrew Wassef, MD
24 hrs since procedure. Very little pain. Great staff at long beach memorial.
Andrew Wassef, MD
I have nothing but praise for Dr. Wassef. I needed a difficult and complicated hip replacement. Seven weeks after my surgery I was able to go to Europe for the birth of a new grandson. No walker. No cane. I am grateful for Dr. Wassef and the great staff at his office. Props to Lakewood Regional Medical Center too.
Andrew Wassef, MD
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