Published by Commons Clinic. [Web version](https://commonsclinicreviews.com/review-topics/compassion/page/7/) Reviewer names are abbreviated. Patient reviews describe individual experiences. Review counts describe source records, not unique patients or clinical outcomes; the acquired snapshot may not include complete platform histories. Clinical education and patient accounts do not replace a consultation. All matching patient reviews # Compassion and bedside manner reviews Page 7 of 25. Read the full source accounts and explore the clinicians beside their topic excerpts. [Meet the clinicians & explore this topic →](https://commonsclinicreviews.com/review-topics/compassion/) 586 written reviews Highest rated first · Newest within each rating > I have trusted Dr. Millstein with my joint health for years. He is caring, communicative, knowledgeable and wise. Thoughtful and relaxed. Generous, too! All around A+! A. RABINOWITZ Rating: 5/5 · Source: Google · Date: August 12, 2025 [Reviewer’s Google activity](https://www.google.com/maps/contrib/106484654453412155459/place/ChIJt04grlG5woARykBaakD_dF8) Source link type: reviewer place Attributed clinician: Eric S. Millstein, MD > His competence is matched by his compassion and his office’s wonderful staff(r (read Ronnie) L. Blum Rating: 5/5 · Source: Google · Date: August 3, 2025 [Reviewer’s Google activity](https://www.google.com/maps/contrib/107281643486951493562/place/ChIJ8YAf0pAz3YARGxtBH2uG-xA) Source link type: reviewer place Attributed clinician: Amandeep Bhalla, MD > Dr. Ram is hands down the best! He’s so down to earth, truly listens, and has an incredible bedside manner. From our very first appointment, it felt like we had known him forever. That connection is a bonus! but the real blessing was how well my husband’s hip surgery went. His recovery has been smooth, he doesn’t need physical therapy, and he’s healing great! > > What really blew us away was the level of care. At my husband’s post-op appointment, Dr. Ram told us that he had actually been thinking about my husband while laying in bed one night after a long day of surgeries. He emailed Stephanie late that night to get him in sooner—and even personally emailed me at 10 PM to follow up. Who does that? That’s next-level care. > > The surgery was moved 15 days sooner than originally scheduled, and we had to get all the paperwork and pre-op done within 24 hours—and Stephanie made it happen! She works wonders. That alone speaks volumes about this office, the staff is amazing! Stephanie deserves a special shout out! (Hi Stephanie!) > > My husband loves Dr. Ram and tells everyone about him. We honestly feel like we’ve made a new friend. > > We’re beyond grateful. Thank you, Dr. Ram 🙏🏽 and team—we love you and will refer you to anyone needing hip or knee care. > > C. Milla C. Milla Rating: 5/5 · Source: Google · Date: July 31, 2025 [Reviewer’s Google activity](https://www.google.com/maps/contrib/111874534395408132821/place/ChIJN5abTJkz3YARYFiCkifHPjw) Source link type: reviewer place Attributed clinician: Prem N. Ramkumar, MD, MBA > Every single person in Doctor,s Bhalla office is very attentive , polite, caring!! I. Gutierrez Rating: 5/5 · Source: Google · Date: July 29, 2025 [Reviewer’s Google activity](https://www.google.com/maps/contrib/103738827689557555814/place/ChIJ8YAf0pAz3YARGxtBH2uG-xA) Source link type: reviewer place Attributed clinician: Amandeep Bhalla, MD > I made an appointment with Dr. Estess because has a reputation as being an outstanding orthopedic surgeons. I was very impressed with her staff as they provided me a prompt appointment and facilitated my office visit experienced to where they were extremely efficient. They were kind and courteous. Dr. Estess was awesome; she explained my underlying condition, provided me with the best options for treatment. I greatly appreciate her expertise. L. Scuderi Rating: 5/5 · Source: Google · Date: July 26, 2025 [Reviewer’s Google activity](https://www.google.com/maps/contrib/111076849509038856936/place/ChIJnyoB9x5L3YAREV8eH7Wj8ZA) Source link type: reviewer place Attributed clinician: Allyson Estess, MD > Excellent experience Dr Millstein is wonderful professional and kind the office everyone is great Thank You Dr Millstein S. Brandl Rating: 5/5 · Source: Google · Date: July 24, 2025 [Reviewer’s Google activity](https://www.google.com/maps/contrib/105680493260463852846/place/ChIJt04grlG5woARykBaakD_dF8) Source link type: reviewer place Attributed clinician: Eric S. Millstein, MD > Dr Bhalla did my back surgery and I am completely satisfied with the results. He is kind and his exclamation of my problem was spot on. His staff as well were kind and so knowledgeable. Only Dr Bhalla for my back. A. Conn Rating: 5/5 · Source: Google · Date: July 24, 2025 [Reviewer’s Google activity](https://www.google.com/maps/contrib/114470151507884442192/place/ChIJ8YAf0pAz3YARGxtBH2uG-xA) Source link type: reviewer place Attributed clinician: Amandeep Bhalla, MD > A compassionate, gifted Doctor D. Chase Rating: 5/5 · Source: Google · Date: July 21, 2025 [Reviewer’s Google activity](https://www.google.com/maps/contrib/105106615812579438254/place/ChIJ8YAf0pAz3YARGxtBH2uG-xA) Source link type: reviewer place Attributed clinician: Amandeep Bhalla, MD > My first appointment with Dr. Bhalla - there is plenty of free parking in the lot surrounding the building where his office is located and also on 36th street; the waiting area and patient rooms are very clean and nicely decorated with firm comfortable seating; office staff greeted me promptly in a friendly manor; the X-ray tech was calm, gentle and compassionate; Dr. Bhalla greeted me in a warm welcoming manor, he was compassionate, did not rush me, asked many questions and let me ask questions. All doctors should replicate Dr. Bhalla and his team. The only one slight draw back was the amount of time I waited to see the Dr. however he did apologize first thing when he entered the patient room. K. Abrego Rating: 5/5 · Source: Google · Date: July 20, 2025 [Reviewer’s Google activity](https://www.google.com/maps/contrib/112548802707121620575/place/ChIJ8YAf0pAz3YARGxtBH2uG-xA) Source link type: reviewer place Attributed clinician: Amandeep Bhalla, MD > Exceptional surgeon — and someone I trust without hesitation, both professionally and personally. I’ve seen his work firsthand over multiple years, and his technical skill is truly unmatched. He treated my own sister for a labral tear with arthroscopic hip surgery — she was back to playing hockey with zero pain. That kind of precision, care, and outcome is rare. Salute to Dr. Ramkumar. K. Agyeman Rating: 5/5 · Source: Google · Date: July 16, 2025 [Reviewer’s Google activity](https://www.google.com/maps/contrib/102495808674992315307/place/ChIJN5abTJkz3YARYFiCkifHPjw) Source link type: reviewer place Attributed clinician: Prem N. Ramkumar, MD, MBA > I am post op 6 months. Dr. Ramkumar and his staff took care of me from start to finish with knowledge, professionalism and kindness. My hip had been causing me a lot of pain for several years. Sleeping, walking and sitting were all hard for me. Diagnosing my condition and explaining the process of surgery and recovery were key. Everything went seamlessly. I am thrilled with the pain-free life I now enjoy and would highly recommend it to others. S. Monsoor Rating: 5/5 · Source: Google · Date: July 15, 2025 [Reviewer’s Google activity](https://www.google.com/maps/contrib/112008421871036521704/place/ChIJN5abTJkz3YARYFiCkifHPjw) Source link type: reviewer place Attributed clinician: Prem N. Ramkumar, MD, MBA > Dr Bhalla is great. I use to see his dad and now I'm seeing the son. I would not trust anyone else to do my surgeries. I feel that unlike other Dr's who do surgery just to do it......Dr Bhalla will only do it if it's absolutely is necessary. And he won't do more than what is needed. The staff are fantastic also, very caring. K. MITCHELL Rating: 5/5 · Source: Google · Date: July 14, 2025 [Reviewer’s Google activity](https://www.google.com/maps/contrib/108768060053040314482/place/ChIJ8YAf0pAz3YARGxtBH2uG-xA) Source link type: reviewer place Attributed clinician: Amandeep Bhalla, MD > Dr Bhalla is a Wonderful Doctor and a Wonderful Human!! He is Very Caring & Compassionate and we Truly Believe in Him and what he does for us!! He Always has Our Best Interest in Mind!! ❤️❤️ P. Turbyfill Rating: 5/5 · Source: Google · Date: July 12, 2025 [Reviewer’s Google activity](https://www.google.com/maps/contrib/118187999087839225778/place/ChIJ8YAf0pAz3YARGxtBH2uG-xA) Source link type: reviewer place Attributed clinician: Amandeep Bhalla, MD > Very nice clinic, all staff was kind and friendly :) J. hernandez Rating: 5/5 · Source: Google · Date: July 10, 2025 [Reviewer’s Google activity](https://www.google.com/maps/contrib/101077781093839315461/place/ChIJwywFJecz3YARtT6_xCQSQgM) Source link type: reviewer place Attributed clinician: David Lee, MD > Dr. Estess is wonderful and thorough! My knee pain came on quickly and was very severe. We discussed a Cortizone shot and decided to move forward with it so I could enjoy my Fourth of July while taking it easy. I had an MRI on my knee 24 hours after I saw her. My follow up is Tuesday (MRI diagnosis) for a game plan. Until then, I have been following doctor’s orders to take it easy. I am so grateful we were able to take my pain down a bit so I could enjoy my vacation. The entire team at the office are friendly and caring! I highly recommend Dr. Estess for your care! V. Garafolo Rating: 5/5 · Source: Google · Date: July 6, 2025 [Reviewer’s Google activity](https://www.google.com/maps/contrib/112063620788672914460/place/ChIJnyoB9x5L3YAREV8eH7Wj8ZA) Source link type: reviewer place Attributed clinician: Allyson Estess, MD > Dr. Lee was very knowledgeable and caring. He wanted to make sure that surgery was the last option, explaining the detailed recovery time and issues. He listened and he suggested alternate approaches to try to stave off surgery. T. Enke Rating: 5/5 · Source: Google · Date: July 4, 2025 [Reviewer’s Google activity](https://www.google.com/maps/contrib/116436863523734818889/place/ChIJwywFJecz3YARtT6_xCQSQgM) Source link type: reviewer place Attributed clinician: David Lee, MD > Very nice , clean every body polite and nice , caring. > Everything amazing. S. Aghachi Rating: 5/5 · Source: Google · Date: July 4, 2025 [Reviewer’s Google activity](https://www.google.com/maps/contrib/111882022806283560603/place/ChIJt04grlG5woARykBaakD_dF8) Source link type: reviewer place Attributed clinician: Eric S. Millstein, MD > Dr. Bae, his staff Bernadette and August are the most exceptional caring people. I can't express enough gratitude in the care they have given me during and after my successful spine surgery, C3, C4. I was able to function almost like normal the next day, minus not lifting anything heavy during recovery. Since then, I have another bulging disc in another area and that was painful and they've helped treat the issue right away. Dr. Bae is an incredible surgeon and he has a phenomenal staff! A. M. Rating: 5/5 · Source: Yelp · Date: July 2, 2025 [Read review on Yelp](https://yelp.com/biz/hyun-bae-md-santa-monica?hrid=LvtxlQUtp77E5gRsSYj1ZA&utm_medium=copy_link&utm_source=biz_post_share&l=en_US) Source link type: verified permalink Attributed clinician: Hyun Bae, MD > I usually don't write reviews. But felt compelled to do so, because I don't want other patients and families to go through what we have endured. > After a devastating and traumatic experience with another orthopedic surgeon, our family was in a place of fear, frustration, and despair. My mother underwent a knee replacement that was so negligently handled by Dr. Shaun Chandran that it led to serious complications, putting her entire leg—and her quality of life—at risk. What followed was a grueling, hellish six months that involved three additional surgeries, endless pain, and an uphill battle to save her leg. > > Enter Dr. Prem Ramkumar. > > From the moment we met Dr. Ramkumar, there was a sense of calm, confidence, and true compassion that we hadn't experienced before. He didn't just take on my mother’s complex knee revision case—he owned it with a level of dedication and skill that can only be described as life-saving. He listened carefully, explained every option with honesty, and most importantly, treated my mother as a person, not just another patient. > > This wasn’t just a revision surgery—it was a rescue mission. And Dr. Ramkumar delivered. Thanks to his incredible expertise, relentless commitment, he along with Dr. Wirth saved my mother’s leg. I cannot overstate what that means to us. It makes me emotional when I think about the second chance he gave her when others had failed her so terribly. She still has a long road to recovery but when you have a team of medical professionals who have become like 2nd family by your side it makes the difficult days a bit more easier to cope with. > > If you’re looking for an orthopedic surgeon who is not only brilliant but also a genuinely compassionate human being, Dr. Prem Ramkumar is the one you want in your corner. Our family will forever be grateful for what he’s done—not just medically, but emotionally. He restored our hope. > > Thank you, Dr. Ramkumar for going above and beyond. You are a rare and extraordinary doctor and we are forever indebted to you. R. Ahmed Rating: 5/5 · Source: Google · Date: July 2, 2025 [Reviewer’s Google activity](https://www.google.com/maps/contrib/110305835160715080476/place/ChIJN5abTJkz3YARYFiCkifHPjw) Source link type: reviewer place Attributed clinician: Prem N. Ramkumar, MD, MBA > Dr. Bae, his staff Bernadette and August are the most exceptional caring people. I can’t express enough gratitude in the care they have given me during and after my successful spine surgery, C3, C4. I was able to function almost like normal the next day, minus not lifting anything heavy during recovery. Since then, I have another bulging disc in another area and that was painful and they’ve helped treat the issue right away. Dr. Bae is an incredible surgeon and he has a phenomenal staff! ! A. Rating: 5/5 · Source: Google · Date: July 2, 2025 [Reviewer’s Google activity](https://www.google.com/maps/contrib/107394590408530662875/place/ChIJSdGvF0q7woARopa4Y6gfPO4) Source link type: reviewer place Attributed clinician: Hyun Bae, MD > Beautiful new facility for the Commons Clinic and I really adore my specialist-surgeon, Dr. Eric Millstein, Orthopedic Surgeon. I saw Dr. Millstein couple of years ago with numerous sports injuries and previous surgeries. I found him to be the kindest most empathetic doctor. Importantly, he has strong medical knowledge, excellent communication skills, and the ability to show empathy and compassion towards his patients. He has kept me from panicking about needing further surgeries, which to me, is everything. K. Andrews Rating: 5/5 · Source: Google · Date: July 1, 2025 [Reviewer’s Google activity](https://www.google.com/maps/contrib/104604294700999740094/place/ChIJt04grlG5woARykBaakD_dF8) Source link type: reviewer place Attributed clinician: Eric S. Millstein, MD > I'm writing to share my incredibly positive experience with Dr. Prem Ramkumar, an orthopedic surgeon specializing in hip replacements. My journey to finding him began with a concerning visit to my regular orthopedist, Dr. Vance Eberly. After months of increasing hip pain, and having reached my target weight for surgery, X-rays revealed the extent of the damage was beyond Dr. Eberly's scope of practice. This led to my referral to Dr. Ramkumar. > > Initially, I sought out a surgeon specializing in the anterior approach to hip replacement, a method known for its faster recovery and reduced limitations. My own research, combined with Dr. Eberly's recommendation, pointed me towards Dr. Ramkumar. His impressive credentials and overwhelmingly positive patient reviews confirmed he was the right choice. > > From my first consultation, I was impressed by Dr. Ramkumar's thoroughness. He took detailed X-rays, patiently explained the complexities of my condition, and clearly outlined the surgical procedure he proposed. His calm and reassuring demeanor greatly eased my anxieties. He confirmed that I was an ideal candidate for a total hip replacement, and we scheduled the surgery. > > The surgery itself was approximately four to five hours long, followed by a night of understandably significant post-operative pain. However, Dr. Ramkumar's dedication extended beyond the operating room. He visited me the following day, demonstrating genuine concern for my progress. Remarkably, by the second day post-op, I was already ambulating to the bathroom with a walker and managing stairs independently – prompting my discharge that same day. > > Following his precise post-operative instructions, including a tailored physical therapy program outlined on his website and meticulously executed by his skilled therapist, my recovery exceeded all expectations. Eighty-eight days post-surgery, I’m now walking one to two miles daily and continuing my rehabilitation exercises with continued strength and mobility gains. > > I wholeheartedly recommend Dr. Ramkumar. His expertise, coupled with his compassionate approach, made the entire process significantly less daunting than I anticipated. The nearly pain-free surgery and astonishingly rapid recovery are testaments to his surgical skill and commitment to patient care. If you are facing a hip replacement, I urge you to consider Dr. Ramkumar. He truly is exceptional. > > Sincerely, > > M. Colasurdo M. Colasurdo Rating: 5/5 · Source: Google · Date: June 29, 2025 [Reviewer’s Google activity](https://www.google.com/maps/contrib/102031901066724662404/place/ChIJN5abTJkz3YARYFiCkifHPjw) Source link type: reviewer place Attributed clinician: Prem N. Ramkumar, MD, MBA > Dr. Combs is the best doctor. He is kind and patient and very knowledgeable. Excellent!! P. Nardo P. Nardo Rating: 5/5 · Source: Google · Date: June 26, 2025 [Reviewer’s Google activity](https://www.google.com/maps/contrib/111153017107708452932/place/ChIJH2XhMeQy3YARbezZye2vIhY) Source link type: reviewer place Attributed clinician: Christopher Combs, MD > I so appreciated that I was able to see Dr. Millstein himself to discuss my knee concerns. I had previously tried to see another top knee surgeon and was "blown off" by his Physician's Assistant. Dr. Millstein thoroughly discussed options for my old shattered kneecap injury and how to live my best life pain-free. His conservative approach meant I didn't need knee replacement surgery at this point. He and his staff are kind and caring and I will continuing treatment with him as needed. S. G Rating: 5/5 · Source: Google · Date: June 23, 2025 [Reviewer’s Google activity](https://www.google.com/maps/contrib/104304194129277452578/place/ChIJt04grlG5woARykBaakD_dF8) Source link type: reviewer place Attributed clinician: Eric S. 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