Eric S. Millstein, MD
Compassion and bedside manner reviews
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135 written reviews
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I just can say that it was a wonderful experience. His staff is very helpful the wait was less than 10 minutes but what is more important is that he is a very knowledgeable doctor. He will listen to your questions and explain them thoroughly . I had a knee dislocation and the MRI results were not very good but he was able to detect a mistake in the reading and gave me peace of mind. He has great bed side manners and is a compassionate and caring doctor. I was referred to him by Dr Sunu Alhluwalia also an excellent doctor but since he was out of network and I need surgery he referred me to him. I don't have enough words to say the peace I feel after visiting him. I have tear tendons and will need surgery. I trust that my recovery is going to be just fine with him. Finding a orthopedian surgeon is a challenge particularly when mobility is at stake. I am glad I found him.
Eric S. Millstein, MD
I had the privilege of seeing Dr. Millstein twice and on both accounts I was super impressed by his kindness and genuine concern for me as a patient. I hadn't been to a doctor in over 10yrs and have always been a little skeptical of doctor visits. However, after meeting with Dr. Millstein I could tell right away through our conversation he was extremely honest and understanding of my financial situation and tried to do what would be most cost effective without sacrificing my well being. It was so nice to meet a doctor who's not only skilled in his field, but compassionate while being direct about the kind of care I needed. If you meet with him you'll know what I mean. I would HIGHLY highly recommend him! Such a friendly genuine person.
Eric S. Millstein, MD
Dr. Millstein is a brilliant doctor and an incredible person. I had my elbow smashed and he gave me a replacement. It was uncertain if I would ever have full rotation again, but here I am 4 years later with full rotation, my scar is fading fast, and I am playing piano and guitar. With a full joint replacement, I do and will always have some pain and soreness, but I believe that Dr. Millstein minimized the seriousness of my situation. He was so kind, generous, personal and truly caring. I've never experienced such care and I cannot recommend anyone more.
Eric S. Millstein, MD
Great experience with Dr. Millstein. I had a ruptured Achilles Tendon (aka, the Kobe Bryant injury) and was fortunate enough to be referred to Dr. Millstein by an anesthesiologist friend. Injured on Saturday, I saw him on a Monday and had surgery that Thursday. Good follow up from him and his staff. Great bedside manner, confident but not cocky, and he set realistic and practical expectations right from the get-go. I'd recommend him to anyone who is injured and seeking the best surgeon.
Eric S. Millstein, MD
Mine was a very mixed experience with this orthopedist and staff. I found Dr. Millstien on the internet. I’ve been treated several times in his offices for a very typical joint issue, no surgery. His offices are very conveniently located. Each was very clean with absolutely no wait times. It is really comfortable in the beautiful waiting areas; both waiting areas were nearly always empty on all of my visits. My first impression of Dr. Millstien was that he was a nice guy. But although my first visit was fine, I get a strong sense something is “off” with this organization. My second visit was OK, but I’ve noticed that this doctor’s bedside manner seems caring at first, but later surfaces as quite arrogant, condescending and “superior to you.” Honestly, he comes off making it clear that he is doing you a favor by treating you. Although he called me with test results, he recommended a very cookie-cutter approach -- cortizone “for the pain” -- which I resisted as I knew it to be a short-term, band-aid fix. My pain had gone. I succeeded in leading him (via many phone calls with one helpful nurse) to a more sophisticated treatment used by the top guys. I would have expected him to have led this discussion and options with me right off the bat since it is known that cortizone can have negative side effects. Still...no big deal. But what followed were excruciating, unnecessary problems with his poorly trained staff -- they are incompetent, unhelpful and really don’t seem to care that a patient is calling because that patient needs assistance. In my case, I only needed a procedure code typically required by insurance -- just a number! Ironically, they answer the phone with “How may I help you?” yet cannot or will not fulfill that promise. One staffer refused to provide the code, yelled at me and made me feel as if my insurance company’s need was a real bother to her and her co-workers. What the very rude and condescending staff member finally provided....... was still wrong simply because she refused to listen to my request. Her behavior was unacceptable. I ended up getting the needed code from the doctor in person on my final visit -- it took him less than 10 seconds to provide it. I really gave this place a chance because it is so convenient and their internet website marketing really pulled me in. But I will NOT return here and certainly would NOT consider surgery with this organization should I need it. Lesson learned -- 1) don’t pic a doc off the internet just because he is close. 2) the way the staff treat patients starts at the top of the organization, trickling down from the attitude of the guy whose name is on the door. There are hundreds of great orthopedic guys with professional, caring, service-oriented staffs in Los Angeles. Now I am reminded why the best orthopedists have the busiest waiting rooms!
Eric S. Millstein, MD
ONE OF THE BEST!!! This was one of the best doctor experiences I've had recently. From the first contact with the office to make an appointment, through sending me all the necessary paperwork, appointment confirmation and the doctor visit itself (including almost no wait time) it was nothing but pleasure. Dr. Milstein's Beverly Hills office deserves the highest praise. Especially after having a really unpleasant experience with another known doctor from D.I.S.C (Marina Del Rey), I expected what the norm for orthopedic surgeons has become in recent years. Not so. Dr. Milstein is one of the most pleasant, considerate and caring doctors I have encountered in quite some time. As a personal trainer/someone who needs to stay very healthy and active, I am very discerning when it comes to choosing physicians I work with, or recommend to my clients. In my opinion, the knowledge is just as important as service and attitude, since what good is the best knowledge if you don't feel comfortable with the person and the office is sub-par. What sets Dr. Milstein apart from others is a lack of arrogance so commonly seen in many doctors these days. I always thought that with age and experience comes humbleness, but usually it's arrogance instead. Dr. Milstein, even though still very young, is an exception. I hope he never changes.
Eric S. Millstein, MD
I went to see Dr. Millstein for a meniscus tear that needed repair and had about as positive a surgical experience as one can hope for. I was back on my feet within a few days of the procedure, with minimal swelling and no pain. In short, a terrific outcome. Aside from being a great surgeon, Dr. Millstein is personable, caring, and runs a great office. They got me in for appointments with minimal wait time, were very accommodating regarding the surgical center where I needed (for insurance reasons) to schedule my procedure, and made sure that I had the necessary equipment for a quick and full recovery. I'd go back to Dr. Millstein without hesitation if I'm ever faced with anything like this again.
Eric S. Millstein, MD
In short, Dr. Millstein is a FANTASTIC doctor. He's all you could ask for. For full details of my experience, read on: I called Dr. Millstein's office at the suggestion of a friend who is a physical therapist. The receptionist was able to give me an appointment six days later. I am 53 years old, an active athlete for most of my life, and in the last six months I had developed some severe unfamiliar knee pain. I was concerned that my symptoms might be from a torn meniscus (cartilage) in my right knee. I went to Dr. Millstein's office in Beverly Hills, filled out some forms and had two X-rays taken of my knee in the office as a baseline check. Next, Dr. Millstein came in and listened attentively to my history of the problem and what type of pain I was getting. He did a hands-on physical exam, manipulating my knee in the test positions that would be painful if I had a meniscus injury. From that exam and my history he concluded that I probably did not have a meniscus injury, and it was likely another kind of soft-tissue inflammation that was giving me pain. I was still worried and wanted to rule out the possibility of a meniscus injury, so Dr. Millstein was willing to prescribe an MRI scan to be 100% sure it was not a meniscus tear. This was what I was hoping for, because if I could be sure it was not a tear I could treat my knee with anti-inflammatory drugs and physical therapy. Dr. Millstein also consulted me on my drug history and what I had taken and what worked best for me. This was very considerate -- most doctors just say: "Take this pill." I got the MRI results and it showed that Dr. Millstein's in-office diagnosis was correct: my meniscus was intact. I have since then been able to resolve the pain 95% with the anti-inflammatory drugs he prescribed, ice, exercise and resting the knee. Let me tell you the three things that most impressed me about Dr. Millstein: 1) He's a very modern guy with state-of-the-art tools, procedures, and ideas about treatment. Every aspect of his practice is totally up to date. 2) He was a good listener and did not have the superior attitude you get from a lot of doctors; I felt he was interested in my problem and in figuring out how to deal with it. 3) He was happy to take the most conservative, low-impact course of treatment. Some doctors would have wanted to do "exploratory" surgery on my knee. Not Dr. Millstein. This was great news for me. Dr. Millstein only wanted to do what was needed to put my mind at ease, treat my knee pain, and no more. He was patient-focused and really showed great medical ethics. One of the principal ideas of medical ethics that all medical students are taught in medical school is that, "given an existing problem, it may be better not to do something, or even to do nothing, than to risk causing more harm than good." It reminds the physician and other health care providers that they must consider the possible harm that any intervention (surgery) might do. So I applaud Dr. Millstein for giving me restrained, minimal, successful treatment. I would highly recommend him to anyone.
Eric S. Millstein, MD
OUTSTANDING! Just had Dr. Millstein perform surgery on my torn meniscus. He was actually my 'second opinion' doctor and i found his explanation of the surgery and its ramifications to be thorough and understandable to me -- a frustrated old sports player. Prior to the surgery, Dr. Millstein literally showed me through the entire procedure -- with pictures! The surgery was painless and the healing process has been much more pleasant than the last three months trying to live with the torn meniscus while going through physical therapy. His bedside demeanor is very friendly and compassionate without being patronizing or obsequious.
Eric S. Millstein, MD
ONE OF THE BEST!!! This was one of the best doctor experiences I've had recently. From the first contact with the office to make an appointment, through sending me all the necessary paperwork, appointment confirmation and the doctor visit itself (including almost no wait time) it was nothing but pleasure. Dr. Milstein's Beverly Hills office deserves the highest praise. Especially after having a really unpleasant experience with another known doctor from D.I.S.C (Marina Del Rey), I expected what the norm for orthopedic surgeons has become in recent years. Not so. Dr. Milstein is one of the most pleasant, considerate and caring doctors I have encountered in quite some time. As a personal trainer/someone who needs to stay very healthy and active, I am very discerning when it comes to choosing physicians I work with, or recommend to my clients. In my opinion, the knowledge is just as important as service and attitude, since what good is the best knowledge if you don't feel comfortable with the person and the office is sub-par. What sets Dr. Milstein apart from others is a lack of arrogance so commonly seen in many doctors these days. I always thought that with age and experience comes humbleness, but usually it's arrogance instead. Dr. Milstein, even though still very young, is an exception. I hope he never changes.
Eric S. Millstein, MD
Dr. Millstein is an excellent doctor and surgeon. He is very caring, friendly, attentive, and everything you need in a doctor who is about to perform surgery on your body. He took great care of me when I had to get shoulder surgery for my multiple dislocations. Now I am back to playing basketball with confidence in my shoulder. His staff is amazing too. I highly recommend Dr. Millstein if you have any injuries!
Eric S. Millstein, MD
This is the first time that I have written a review on Yelp. I was compelled to do so after receiving wonderful care from Dr. Millstein. I had a terrible experience with the first doctor I saw, Bert Mandelbaum, and asked family and friends for a new recommendation. My uncle (bless his soul) recommended Dr. MIllstein. My uncle had both knees replaced by Millstein and absolutely loved him. Side note: I later found out that my very good friend went to Millstein after a car accident badly damaged her knee and she raved about him. I called his office and had an appt within 3-4 days. I waited about 30 minutes, for which he apologized, but I told him it was not a problem after the 2+ hour wait I had with Mandelbaum. He noticed that I had a swollen bursa in my knee and gave me a cortisone shot. Problem solved. The pain dissipated and it never returned. I would recommend Dr. Millstein a million times over. He is smart, caring and great at what he does. He takes his time, displays compassion and figures out the problem. I went to a top knee specialist prior to Millstein, and he completely misdiagnosed me. I am so very glad that I got a second opinion. Millstein will be my first choice if I ever experience another knee issue. He is fabulous! Not only do I highly recommend him, but my good friend and and my uncle do as well. So consider this three reviews in one. Good luck!
Eric S. Millstein, MD
Staff and physician were all professional and very nice! Doctor had a lovely bedside manner
Eric S. Millstein, MD
As a patient you could not wish for a better physician, a more capable and compassionate surgeon than Dr. Milstein! For my shoulder surgery (significant rotator cuff injury repair), the entire experience from office visit to surgery day and post-operative period was managed by Dr. Milstein and his team as painlessly as possible. Thank you!!
Eric S. Millstein, MD
Dr. Millstein has excellent bedside manner. He's a good listener and provides options. For my root meniscus tear, he didn't rush to "you must have surgery". I appreciated that a lot.
Eric S. Millstein, MD