﻿Published by Commons Clinic.

[Web version](https://commonsclinicreviews.com/review-topics/compassion/eric-millstein/)

Reviewer names are abbreviated. Patient reviews describe individual experiences. Review counts describe source records, not unique patients or clinical outcomes; the acquired snapshot may not include complete platform histories. Clinical education and patient accounts do not replace a consultation.

Compassion and bedside manner · Patient experiences

# Eric S. Millstein, MD. *Compassion and bedside manner reviews.*

135 five-star reviews for Dr. Eric S. Millstein discuss compassion and bedside manner. Patients describe Dr. Millstein as caring, kind and knowledgeable. Their stories also speak to compassionate care and clear explanations. The way you feel during a visit matters, too. Read the moments of kindness patients chose to share.

Read the full patient accounts and original sources below. Review totals reflect the source ratings available here.

[Hear from patients ↓](https://commonsclinicreviews.com/review-topics/compassion/eric-millstein/#review-browser) [Biography & all reviews →](https://commonsclinicreviews.com/physicians/eric-millstein/)

[Read this page as Markdown](https://commonsclinicreviews.com/review-topics/compassion/eric-millstein/index.md)

![Eric S. Millstein, MD](https://commonsclinicreviews.com/assets/eric-millstein.jpg)

A person behind your care

## Get to know *Eric S. Millstein.*

Dr. Eric Millstein is a board-certified, fellowship-trained orthopedic surgeon and co-founder of Commons Clinic, where he helps lead a new, more connected model of musculoskeletal care. He specializes in total joint replacement of the knee and shoulder, as well as sports medicine and arthroscopic surgery, including ACL reconstruction, rotator cuff repair, and joint preservation. Known for delivering excellent outcomes and faster recoveries, Dr. Millstein combines surgical expertise with a personal, attentive style that makes patients feel truly cared for.

Patients describe him as kind, clear, and highly skilled—someone who listens first, explains thoroughly, and guides them through the recovery process with confidence. His team is equally known for their warmth and professionalism, creating a care experience that’s both top-tier and deeply human.

Outside the OR, Dr. Millstein is a dedicated dad to two teenagers, and likes to stay active—often on the basketball court or ski slopes.

Total Knee Replacement Partial Knee Replacement Total Shoulder Replacement Reverse Total Shoulder Knee Arthroscopy Shoulder Arthroscopy

[Meet Eric S. Millstein at Commons Clinic ↗](https://commonsclinic.com/physicians/eric-millstein/)

## Keep getting to know us.

[All reviews for Eric S. Millstein →](https://commonsclinicreviews.com/physicians/eric-millstein/) [Compassion and bedside manner experiences across our team →](https://commonsclinicreviews.com/review-topics/compassion/) [Staff and office experience reviews →](https://commonsclinicreviews.com/review-topics/staff/eric-millstein/) [Listening and clear explanations reviews →](https://commonsclinicreviews.com/review-topics/communication/eric-millstein/) [Appointments and wait times reviews →](https://commonsclinicreviews.com/review-topics/access-scheduling/eric-millstein/) [Knee reviews →](https://commonsclinicreviews.com/review-topics/knee/eric-millstein/) [Shoulder reviews →](https://commonsclinicreviews.com/review-topics/shoulder/eric-millstein/) [Imaging and diagnosis conversations reviews →](https://commonsclinicreviews.com/review-topics/imaging-diagnosis/eric-millstein/)

Bring what matters to you

## Your questions *belong in the conversation.*

Feeling heard and comfortable matters when you are choosing care. Here, our patients describe kindness, respect and bedside manner in their own words.

- What helps me feel comfortable raising a concern?
- Which details in these patient accounts would I like to ask our team about?

In their own words

## Care feels personal. *So do these stories.*

These are individual experiences. A topic mention does not establish who performed a procedure, medical suitability or a typical result.

This collection shows written reviews rated 4 or 5 stars that mention compassion and bedside manner. You can read every rating and written review on [the full clinician profile](https://commonsclinicreviews.com/physicians/eric-millstein/) .

135 written reviews

Highest rated first · Newest within each rating

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> Very nice and caring staff. Grey environment and caring physicians

B. Woods

Rating: 5/5 · Source: Google · Date: 8 weeks ago

[Reviewer’s Google activity](https://www.google.com/maps/contrib/105156036338465159872/place/ChIJt04grlG5woARykBaakD_dF8)

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> Beautiful office, well run, fabulous staff and a caring and attentive doctor.

J. Woods

Rating: 5/5 · Source: Google · Date: 8 weeks ago

[Reviewer’s Google activity](https://www.google.com/maps/contrib/113455236284955765268/place/ChIJt04grlG5woARykBaakD_dF8)

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> Very pleased with my visit with Dr. Millstein, who answered all my questions and gave me positive feedback on my condition. Very knowledgeable and easy to talk to. Thanks! Also, want to compliment the X-Ray tech, Estefan (sp) for his kind attention, and the receptionist who dealt with my parking problems, and all the others who participated in my care. Really nice atmosphere, all in all.

P. Weisskopf

Rating: 5/5 · Source: Google · Date: 9 weeks ago

[Reviewer’s Google activity](https://www.google.com/maps/contrib/106931147271731722722/place/ChIJt04grlG5woARykBaakD_dF8)

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> Dr. Eric Millstein was my last minute second option, I'm filled with graduate for that chance to end up having my left rotator cuff surgery done by him. I can’t say enough good things about the entire experience. From my very first consultation, he was thorough, patient, and incredibly knowledgeable, he took the time to clearly explain my diagnosis, walk me through all my treatment options, and set realistic expectations for recovery.
> 
> The surgery itself went smoothly, and I felt confident knowing I was in such capable hands. What really stood out, though, was the level of care and attention I received throughout the entire process, from pre-op to post-op follow-ups from the entire crew.
> 
> Today, 10 weeks after the surgery, and only 5 weeks of physical therapy, I'm extremely happy and satisfied with my recovery progress, now I can see it thorough, full recovery is just around the corner.
> 
> If you’re looking for a skilled, compassionate, and dedicated orthopedic surgeon, I highly recommend Dr. Millstein!!

D. ganon

Rating: 5/5 · Source: Google · Date: 32 weeks ago

[Reviewer’s Google activity](https://www.google.com/maps/contrib/105709304930193643721/place/ChIJt04grlG5woARykBaakD_dF8)

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> An excellent and caring doctor. He was my surgeon for one knee which is now in great form. Then recent problems with the other knee were determined not to need surgery. He is very observant and clearly loves his job. Also, the staff seems happy...always a good sign.

A. Herot

Rating: 5/5 · Source: Google · Date: 37 weeks ago

[Reviewer’s Google activity](https://www.google.com/maps/contrib/100775019192553935900/place/ChIJt04grlG5woARykBaakD_dF8)

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> Dr Millstein is excellent specialist. Highly experienced, effective, and conservative when it comes to surgery. His staff is also very kind, responsive and accommodating. Highly recommend.

S. E

Rating: 5/5 · Source: Google · Date: 39 weeks ago

[Reviewer’s Google activity](https://www.google.com/maps/contrib/105581845734812096273/place/ChIJt04grlG5woARykBaakD_dF8)

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> We had a very positive experience with this doctor and I’d highly recommend him to anyone that needs this kind of care. Again highly recommend!!!

J. Rooke

Rating: 5/5 · Source: Google · Date: 39 weeks ago

[Reviewer’s Google activity](https://www.google.com/maps/contrib/112334508302523044768/place/ChIJt04grlG5woARykBaakD_dF8)

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> Dr Millstein is outstanding.  He is caring, and takes his time with each patient, making you feel like you matter.  Office is
> Clean and professional.

D. Bluestein

Rating: 5/5 · Source: Google · Date: 39 weeks ago

[Reviewer’s Google activity](https://www.google.com/maps/contrib/102263126591691750872/place/ChIJt04grlG5woARykBaakD_dF8)

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> Dr. Milstein operated on my left wrist that had broken , back in 2016. excellent surgeon, excellent recovery and no pain afterwards . so after fracturing my left patella i made appt to see him again .He is the only orthopedic doctor i feel comfortable with.. His office staff are all kind , professional . He truly gave me hope , professional , kind and easy for me to explain what happened .  i know i will be in good hands after he sees my MRI and goes from there .

R. Block

Rating: 5/5 · Source: Google · Date: 48 weeks ago

[Reviewer’s Google activity](https://www.google.com/maps/contrib/100142688662287787223/place/ChIJt04grlG5woARykBaakD_dF8)

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> Dr. Millstein and his entire office are welcoming, kind and very caring.  I always feel that I am listened to and that my needs are important to them.  Love the new office as well. It's beautiful.

C. Kousakis

Rating: 5/5 · Source: Google · Date: 48 weeks ago

[Reviewer’s Google activity](https://www.google.com/maps/contrib/103101787616712631391/place/ChIJt04grlG5woARykBaakD_dF8)

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> Dr Millstein has a lovely bedside manner, is thorough, making sure you understand all your options, and his office staff is lovely.

D. Sackheim

Rating: 5/5 · Source: Google · Date: 50 weeks ago

[Reviewer’s Google activity](https://www.google.com/maps/contrib/117547993869430106286/place/ChIJt04grlG5woARykBaakD_dF8)

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> The office is top's.. Dr. Millstein  is always kind and thoughtful of my care and wonderfully confident... lucky to be his patient.
> it is a pleasure each visit.  Really!!!
> Barbara

B. Trembley

Rating: 5/5 · Source: Google · Date: Nov 3, 2025

[Reviewer’s Google activity](https://www.google.com/maps/contrib/117232829817834363693/place/ChIJt04grlG5woARykBaakD_dF8)

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> Dr. Millstein is the absolute best in every way. He came highly recommended to me by many medical professionals and my husband who is also a doctor. He was extremely honest with me about my need for surgery and he was right. Everything he said came true about my knee and in the end I needed a procedure. I was extremely nervous about the whole procedure and he took the time to explain everything to me and calm me down. He had so much empathy and understanding of my fears and took the time to speak to me about it. On the morning of the surgery he came in prepared, on time and did a fabulous job. I left the surgery center walking and I am healing very well. I could not have asked for a better doctor. He is knowledgeable, smart, kind, honest, straightforward, experienced and talented. I highly recommend him!

S. T.

Rating: 5/5 · Source: Yelp · Date: 9/20/25

[Read review on Yelp](https://yelp.com/biz/eric-millstein-md-santa-monica?hrid=8Wjl8tGsyvuR5ctIThnMcA&utm_medium=copy_link&utm_source=biz_post_share&l=en_US)

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Attributed clinician: Eric S. Millstein, MD

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> I have trusted Dr. Millstein with my joint health for years. He is caring, communicative,  knowledgeable and wise.  Thoughtful and relaxed.  Generous, too!  All around A+!

A. RABINOWITZ

Rating: 5/5 · Source: Google · Date: Aug 12, 2025

[Reviewer’s Google activity](https://www.google.com/maps/contrib/106484654453412155459/place/ChIJt04grlG5woARykBaakD_dF8)

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> Excellent experience Dr Millstein is wonderful  professional and kind the office everyone is great  Thank You Dr Millstein

S. Brandl

Rating: 5/5 · Source: Google · Date: Jul 24, 2025

[Reviewer’s Google activity](https://www.google.com/maps/contrib/105680493260463852846/place/ChIJt04grlG5woARykBaakD_dF8)

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> Very nice , clean every body polite and nice , caring.
> Everything amazing.

S. Aghachi

Rating: 5/5 · Source: Google · Date: Jul 3, 2025

[Reviewer’s Google activity](https://www.google.com/maps/contrib/111882022806283560603/place/ChIJt04grlG5woARykBaakD_dF8)

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Attributed clinician: Eric S. Millstein, MD

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> Beautiful new facility for the Commons Clinic and I really adore my specialist-surgeon, Dr. Eric Millstein, Orthopedic Surgeon. I saw Dr. Millstein couple of  years ago with numerous sports injuries and previous surgeries. I found him to be the kindest most empathetic doctor. Importantly, he has strong medical knowledge, excellent communication skills, and the ability to show empathy and compassion towards his patients. He has kept me from panicking about needing further surgeries, which to me, is everything.

K. Andrews

Rating: 5/5 · Source: Google · Date: Jun 30, 2025

[Reviewer’s Google activity](https://www.google.com/maps/contrib/104604294700999740094/place/ChIJt04grlG5woARykBaakD_dF8)

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> I so appreciated that I was able to see Dr. Millstein himself to discuss my knee concerns.  I had previously tried to see another top knee surgeon and was "blown off" by his Physician's Assistant.  Dr. Millstein thoroughly discussed options for my old shattered kneecap injury and how to live my best life pain-free. His conservative approach meant I didn't need knee replacement surgery at this point. He and his staff are kind and caring and I will continuing treatment with him as needed.

S. G

Rating: 5/5 · Source: Google · Date: Jun 23, 2025

[Reviewer’s Google activity](https://www.google.com/maps/contrib/104304194129277452578/place/ChIJt04grlG5woARykBaakD_dF8)

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> Dr Milstein is an excellent doctor. My kids and I have been seeing him for years. Not only is he very skilled in his profession. He's also the most down to earth and caring doctor I've known. Wouldn't have anybody else.

G. Gutierrez

Rating: 5/5 · Source: Google · Date: Jun 15, 2025

[Reviewer’s Google activity](https://www.google.com/maps/contrib/105906383107383258538/place/ChIJt04grlG5woARykBaakD_dF8)

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> Dr. Millstein and his team were wonderful during my son’s recent laterjet shoulder surgery. Big should out to his anesthesiologist who was also amazing and so kind. This was my son’s second shoulder surgery in 2 years and after a lot of research and recommendations we went with Dr. Millstein and we are so glad we did! He was kind, professional and took his time explaining the procedure in detail and all the recovery steps. We are 3 weeks out and looking forward to our next post op meeting to assess his healing and progress. Great experience so far!  Thank you Dr. M.

M. Magnano

Rating: 5/5 · Source: Google · Date: Jun 3, 2025

[Reviewer’s Google activity](https://www.google.com/maps/contrib/116895765374282470382/place/ChIJt04grlG5woARykBaakD_dF8)

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> The whole staff was amazing professional efficient Dr. Milstein was honest with me, straightforward compassionate thank you thank you

L. Menlo

Rating: 5/5 · Source: Google · Date: May 13, 2025

[Reviewer’s Google activity](https://www.google.com/maps/contrib/110809565024427773029/place/ChIJt04grlG5woARykBaakD_dF8)

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> Excellent bedside manner. Felt super comfortable.

M. esparza

Rating: 5/5 · Source: Google · Date: May 13, 2025

[Reviewer’s Google activity](https://www.google.com/maps/contrib/114159465745494139596/place/ChIJt04grlG5woARykBaakD_dF8)

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> I have had the pleasure of being a patient of Dr. Millstein since 2023.  He has improved my quality of life immensely.  I’m 67 years old and have bad knees.  With Dr. Millstein’s recommendation of physical therapy along with cortisone injections I am able to function without pain.  He is so kind and considerate, extremely knowledgeable! I highly recommend him!  Do not hesitate to reach out to his staff for any questions you might have.  They are all great!  Make an appointment today and start enjoying your life with less pain and more joy.  If I could rate him higher than 5 stars I would. 💫

A. Ryan

Rating: 5/5 · Source: Google · Date: May 6, 2025

[Reviewer’s Google activity](https://www.google.com/maps/contrib/116238238353128865093/place/ChIJt04grlG5woARykBaakD_dF8)

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Attributed clinician: Eric S. Millstein, MD

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> Felt confident in Dr. Millstein’s high level of experience and knowledge. He was very caring, patient and personable; didn’t rush through appt. Gave me opportunity to ask questions.

L. Ferdman

Rating: 5/5 · Source: Google · Date: May 6, 2025

[Reviewer’s Google activity](https://www.google.com/maps/contrib/113133030814578628839/place/ChIJt04grlG5woARykBaakD_dF8)

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A little more understanding

## Feel ready for *your next conversation.*

Patient experience

### [Choosing a physician who listens: 6 details to look for in reviews](https://commonsclinicreviews.com/articles/compassion-and-bedside-manner/)

When you are worried about pain or a possible operation, the way a physician explains care matters. Patient reviews can offer a useful view of those conversations. Look for specific actions, the context of the visit, and the questions those accounts help you bring to your own consultation.

[Read the guide](https://commonsclinicreviews.com/articles/compassion-and-bedside-manner/)


## Complete review collection

[Read all 135 written reviews in this collection](https://commonsclinicreviews.com/review-topics/compassion/eric-millstein/all.md)

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