Published by Commons Clinic. [Web version](https://commonsclinicreviews.com/review-topics/communication/page/12/) Reviewer names are abbreviated. Patient reviews describe individual experiences. Review counts describe source records, not unique patients or clinical outcomes; the acquired snapshot may not include complete platform histories. Clinical education and patient accounts do not replace a consultation. All matching patient reviews # Listening and clear explanations reviews Page 12 of 29. Read the full source accounts and explore the clinicians beside their topic excerpts. [Meet the clinicians & explore this topic →](https://commonsclinicreviews.com/review-topics/communication/) 693 written reviews Highest rated first · Newest within each rating > My testimony is giving God all the Glory for Dr. Brandon Ortega and his team. Many days I wanted to give up but didn’t! I believed God would heal me someday! > It was 2012 when I truly started feeling the spinal pain. I was also experiencing joint pain! It began getting worse throughout the years. It was 2023 when I first met with Dr. Brandon Ortega who is part of the Optum Group. Dr Ortega is a Dr who took the time in explaining my condition. Dr. Brandon explained my condition which was, Cervical Nerve Root Disorder. He explained MRIs, X-rays and so forth. Dr. Ortega is just one of the many Drs. left in the medical profession who takes the time with his patients! Thank God. This has been my experience in such short period of time. > Prior to Dr. Ortega, I saw many Specialist regarding my medical issues.I tried every Conventional Medicine and Physical Therapy to help relieve the painful suffering, I was dealing with. Not to mention years of depression. Dealing with the fact, that this aliment had left me drained was not easy. My health was rapidly declining. It was sometimes difficult for anyone to tell unless, I was having difficult days which kept me indoors. I was a silent sufferer! > Dr. Ortega was honest enough to let me know, the only medical solution to stop the pain would be surgery. He discussed the procedures. I saw and read all the necessary information I needed to know and see. > I sort the Lord on this matter. It was then I knew in my heart, that Dr. Ortega was the right Dr. in performing this procedure! I had my surgery on April 8th 2025. It has been one of the best decisions made. > I am feeling 99.9% better in my life today. I thank God everyday. If do cry, it’s tears of joy! Anyone who has ever suffered from chronic pain can tell you, it will rob you of whatever joy you had or have. I’m am far happier than I have ever been. I’m slowly but surely recovering and getting back to enjoying life once again! Thank you Lord🙏🏼🙏🏼Thanks to Dr. Ortega and his awesome team at the Institute and Memorial Hospital 🙂 C. Richards Rating: 5/5 · Source: Google · Date: May 16, 2025 [Reviewer’s Google activity](https://www.google.com/maps/contrib/114092836220863623448/place/ChIJTxvcSygz3YARoijXeBhzhh8) Source link type: reviewer place Attributed clinician: Brandon A. Ortega, MD > Dr. Bhalla is an absolute professional who listens to my concerns and seeks the whole picture. > Do not hesitate to consult with him. D. Rosado Rating: 5/5 · Source: Google · Date: May 16, 2025 [Reviewer’s Google activity](https://www.google.com/maps/contrib/100183863102492607585/place/ChIJ8YAf0pAz3YARGxtBH2uG-xA) Source link type: reviewer place Attributed clinician: Amandeep Bhalla, MD > Dear Dr. David Lee, > > I wanted to express my sincere appreciation for the wonderful care I received from you and your team. I especially appreciated how you listened to my concerns and created a comprehensive plan. Although I ultimately opted for surgery, I felt it was the best decision for my situation, and I highly recommend you and your team to others. A. Marland Rating: 5/5 · Source: Google · Date: May 15, 2025 [Reviewer’s Google activity](https://www.google.com/maps/contrib/112396860787457623280/place/ChIJwywFJecz3YARtT6_xCQSQgM) Source link type: reviewer place Attributed clinician: David Lee, MD > Very thorough assessment and explanation of the condition. No surgeries or specific treatment is needed at this time but we are now aware of what to keep an eye out for. Very much appreciated and we will be back to this doctor should the need arise. J. Terbush Rating: 5/5 · Source: Google · Date: May 13, 2025 [Reviewer’s Google activity](https://www.google.com/maps/contrib/115633271101284659456/place/ChIJCTVQzX26woARV5EyXoh3nDU) Source link type: reviewer place Attributed clinician: Sanjay Khurana, MD > Great doctor, takes time to listen n provides recommendations V. Brooks Rating: 5/5 · Source: Google · Date: May 13, 2025 [Reviewer’s Google activity](https://www.google.com/maps/contrib/107862901569297614491/place/ChIJt04grlG5woARykBaakD_dF8) Source link type: reviewer place Attributed clinician: Eric S. Millstein, MD > Dr. Millstein’s offices are beautiful and my wait time was short. He and his staff were welcoming and efficient in all aspects of my visit and my X-ray was conveniently accessible on site. The doctor listened to my concerns and explained the options. I would highly recommend Dr. Millstein. C. Johnson Rating: 5/5 · Source: Google · Date: May 9, 2025 [Reviewer’s Google activity](https://www.google.com/maps/contrib/104419157278336285581/place/ChIJt04grlG5woARykBaakD_dF8) Source link type: reviewer place Attributed clinician: Eric S. Millstein, MD > First visit. Excellent staff, friendly and efficient both on phone and in office. Doctor is cordial and reassuring, thorough and takes time to listen to and address your concerns. Is not “scalpel happy “. Nice office. S. “mamacat90807” Rating: 5/5 · Source: Google · Date: May 8, 2025 [Reviewer’s Google activity](https://www.google.com/maps/contrib/108894635648121836966/place/ChIJ8YAf0pAz3YARGxtBH2uG-xA) Source link type: reviewer place Attributed clinician: Amandeep Bhalla, MD > Excellent service and communication K. Obdulio Rating: 5/5 · Source: Google · Date: May 6, 2025 [Reviewer’s Google activity](https://www.google.com/maps/contrib/103719996131193783147/place/ChIJwywFJecz3YARtT6_xCQSQgM) Source link type: reviewer place Attributed clinician: David Lee, MD > Amazing surgeon, this is the man to trust your spinal health to. Staff is wonderful as well, Marineh was always so helpful. Had cervical disc replacement, 2 levels, and I'm about 16 months out now and doing great. Easy recovery especially compared to other procedures I've had. Dr. Khurana has more of a conservative approach which I appreciate, but he also has the knowledge to know when something will do better with surgery. His bedside manner is wonderful which isn't always the case with surgeons, and he takes his time to explain things thoroughly. Thanks Dr. K and team! A. Nish Rating: 5/5 · Source: Google · Date: May 6, 2025 [Reviewer’s Google activity](https://www.google.com/maps/contrib/116902154726874487897/place/ChIJCTVQzX26woARV5EyXoh3nDU) Source link type: reviewer place Attributed clinician: Sanjay Khurana, MD > Dr. Office staff was very helpful in accommodating my need for an appointment. Dr. Khurana explained my options in treatment. Unfortunately I later was advised he is no longer on my employers W/C physicians list and I need to start over with an approved listed Physician. M. von Korff Rating: 5/5 · Source: Google · Date: May 6, 2025 [Reviewer’s Google activity](https://www.google.com/maps/contrib/117086112680086046711/place/ChIJCTVQzX26woARV5EyXoh3nDU) Source link type: reviewer place Attributed clinician: Sanjay Khurana, MD > Dr. Bae and his staff were very thorough, knowledgeable and answered all my questions. J. Reichardt Rating: 5/5 · Source: Google · Date: May 6, 2025 [Reviewer’s Google activity](https://www.google.com/maps/contrib/112115712690646504248/place/ChIJSdGvF0q7woARopa4Y6gfPO4) Source link type: reviewer place Attributed clinician: Hyun Bae, MD > Dr Millstein is kind, professional and patient. He explains his thinking clearly and thoroughly. His manner and warmth inspire confidence in his opinions. Excellent! H. Slater Rating: 5/5 · Source: Google · Date: May 6, 2025 [Reviewer’s Google activity](https://www.google.com/maps/contrib/112577366751963244232/place/ChIJt04grlG5woARykBaakD_dF8) Source link type: reviewer place Attributed clinician: Eric S. Millstein, MD > I had a good consultation with Dr. Bae and was actually quite hopeful after our meeting. He explained what could be done in Layman's terms and gave me a good amount of time. W. Reich Rating: 5/5 · Source: Google · Date: May 2, 2025 [Reviewer’s Google activity](https://www.google.com/maps/contrib/112311212812985045505/place/ChIJSdGvF0q7woARopa4Y6gfPO4) Source link type: reviewer place Attributed clinician: Hyun Bae, MD > Very informative. Took the time to explain things in detail. > > Super person on top of everything else T. S. Rating: 5/5 · Source: Yelp · Date: April 29, 2025 [Read review on Yelp](https://yelp.com/biz/eric-millstein-md-santa-monica?hrid=8-75OCyV_Qfs7n8Jyf5h8g&utm_medium=copy_link&utm_source=biz_post_share&l=en_US) Source link type: verified permalink Attributed clinician: Eric S. Millstein, MD > Really nice office. Everyone I came in contact with were friendly and efficient. Dr Lee took the time to explain why Im experiencing pain and offer suggestions help me. It’s been about two days since my appt and I’m already feeling relief. E. G Rating: 5/5 · Source: Google · Date: April 29, 2025 [Reviewer’s Google activity](https://www.google.com/maps/contrib/100231419000624972214/place/ChIJwywFJecz3YARtT6_xCQSQgM) Source link type: reviewer place Attributed clinician: David Lee, MD > I went to Dr. Port regarding an injury I sustained at work. I was seen, given an MRI and had all the important information sent out to all associated parties. Dr. Port took time to explain the process and gave me a prognosis of how to improve my injury so that I could return to work as soon as possible. I’ve been very pleased with Dr. Port and highly recommend him and his staff. J. 3B Rating: 5/5 · Source: Google · Date: April 26, 2025 [Reviewer’s Google activity](https://www.google.com/maps/contrib/101913433778309369669/place/ChIJGZNjz326woARe-3UIeMPwJI) Source link type: reviewer place Attributed clinician: Michael Port, MD > My daughter & I visited Dr. Estess to take care of my daughter's ganglion cyst. From the moment we walked into the office, we experienced a warm, caring, and superior staff: everyone from assistants at the front desk, the x-ray technician, Dr Estess' assistant, and Dr. Estess' herself. Dr. Estess took the time to explain everything to my daughter and me and to offer care options. My daughter suffers from anxiety disorder and while she was anxious in the outer waiting room, once she met the x-ray tech her anxiety subsided. She remained relaxed throughout the rest of the visit. > > We are completely satisfied with the care my daughter received and highly recommend Dr. Estess and her staff. D. S. Rating: 5/5 · Source: Yelp · Date: April 23, 2025 [Read review on Yelp](https://yelp.com/biz/allyson-a-estess-md-marina-del-rey?hrid=x0aGdKf7DAXtK3OYZLXYjQ&utm_medium=copy_link&utm_source=biz_post_share&l=en_US) Source link type: verified permalink Attributed clinician: Allyson Estess, MD > Dr. Michael Port truly setting the standard in patient care. > > It’s rare to find a doctor who not only listens, but really hears you. Dr. Port takes the time to understand concerns, answers every question with patience, and never makes you feel rushed. His calm, caring presence and attentiveness make all the difference. > > Am so so grateful to have someone who brings both heart and skill into every appointment and have been with me through all of each of my surgeries. > > Compassionate. Thorough. Present. A. Semerdjian Rating: 5/5 · Source: Google · Date: April 23, 2025 [Reviewer’s Google activity](https://www.google.com/maps/contrib/108623732501306675832/place/ChIJGZNjz326woARe-3UIeMPwJI) Source link type: reviewer place Attributed clinician: Michael Port, MD > Had such a great experience with Dr Millstein and his group at the Commons Clinic. Everyone was so warm, and also efficient. No waiting, no wasted time. And everyone is just very nice. Dr Millstein is SO knowledgeable. He took time at our appointment to explain everything including next steps and a potential treatment plan. Would highly recommend. J. K. Rating: 5/5 · Source: Yelp · Date: April 18, 2025 [Read review on Yelp](https://yelp.com/biz/eric-millstein-md-santa-monica?hrid=jNnKVNJ2TIbtmq9mYaDZvg&utm_medium=copy_link&utm_source=biz_post_share&l=en_US) Source link type: verified permalink Attributed clinician: Eric S. Millstein, MD > Very friendly and professional office. Dr. Lee listened and made me feel comfortable with my diagnosis and treatment. S. Nagle Rating: 5/5 · Source: Google · Date: April 18, 2025 [Reviewer’s Google activity](https://www.google.com/maps/contrib/115074660618334349042/place/ChIJwywFJecz3YARtT6_xCQSQgM) Source link type: reviewer place Attributed clinician: David Lee, MD > I was suffering terribly with neck pain for years and my last resort option was surgery. Prior to going to Dr. Bae my option was fusion of the discs in my neck that would limit my neck movement. Dr Bae offered another option that would give me complete mobility in my next that would not involve fusion. He spent a lot of time with me explaining the procedure and its previous successes. His staff was amazing as well. I am so happy with the results; no more pain or debilitating migraines and I now have complete flexibility of movement in my neck. Dr Bae has been a godsend and I would highly recommend him to anyone who is suffering from spinal issues. A. Miller-George Rating: 5/5 · Source: Google · Date: April 18, 2025 [Reviewer’s Google activity](https://www.google.com/maps/contrib/111152352430931793050/place/ChIJSdGvF0q7woARopa4Y6gfPO4) Source link type: reviewer place Attributed clinician: Hyun Bae, MD > Had such a great experience with Dr Millstein and his group at the Commons Clinic. Everyone was so warm, and also efficient. No waiting, no wasted time. And everyone is just very nice. Dr Millstein is SO knowledgeable. He took time at our appointment to explain everything including next steps and a potential treatment plan. Would highly recommend. J. Klausner Rating: 5/5 · Source: Google · Date: April 18, 2025 [Reviewer’s Google activity](https://www.google.com/maps/contrib/109884011382021995831/place/ChIJt04grlG5woARykBaakD_dF8) Source link type: reviewer place Attributed clinician: Eric S. Millstein, MD > Dr Kamrava really knows his stuff. Seems knowledgeable to me. Unfortunately I have stenosis in my cervical spine and we worked out a game plan as far as when we are doing the epidural. I also have issues with my low back that is next on the list. He gave me a lot of time on the initial visit, really listening. He even called me back after that visit to answer a few more questions. He also is kind. E. Kandel Rating: 5/5 · Source: Google · Date: April 17, 2025 [Reviewer’s Google activity](https://www.google.com/maps/contrib/112149368567718750930/place/ChIJi_9WeE-7woARVE5YYjWvq60) Source link type: reviewer place Attributed clinician: Evish Kamrava, MD > Dr. Bae is very professional, yet down to earth, and comforting. Spinal surgery, in and of itself, is a rather daunting thought, but his expertise, thorough research of my case, and the way he explained the process, and recovery made my decision easy. Surgery has been scheduled, and I’m looking forward to having a healthy and working spine. L. Taylor Rating: 5/5 · Source: Google · Date: April 17, 2025 [Reviewer’s Google activity](https://www.google.com/maps/contrib/109817179740445916823/place/ChIJSdGvF0q7woARopa4Y6gfPO4) Source link type: reviewer place Attributed clinician: Hyun Bae, MD [← Previous](https://commonsclinicreviews.com/review-topics/communication/page/11/) Page 12 of 29 [Next →](https://commonsclinicreviews.com/review-topics/communication/page/13/) ## Complete review collection [Read all 693 written reviews in this collection](https://commonsclinicreviews.com/review-topics/communication/all.md) ## Review pages in Markdown Previous: [Previous review page](https://commonsclinicreviews.com/review-topics/communication/page/11/index.md) Next: [Next review page](https://commonsclinicreviews.com/review-topics/communication/page/13/index.md) - [Page 1](https://commonsclinicreviews.com/review-topics/communication/index.md) - [Page 2](https://commonsclinicreviews.com/review-topics/communication/page/2/index.md) - [Page 3](https://commonsclinicreviews.com/review-topics/communication/page/3/index.md) - [Page 4](https://commonsclinicreviews.com/review-topics/communication/page/4/index.md) - [Page 5](https://commonsclinicreviews.com/review-topics/communication/page/5/index.md) - [Page 6](https://commonsclinicreviews.com/review-topics/communication/page/6/index.md) - [Page 7](https://commonsclinicreviews.com/review-topics/communication/page/7/index.md) - [Page 8](https://commonsclinicreviews.com/review-topics/communication/page/8/index.md) - [Page 9](https://commonsclinicreviews.com/review-topics/communication/page/9/index.md) - [Page 10](https://commonsclinicreviews.com/review-topics/communication/page/10/index.md) - [Page 11](https://commonsclinicreviews.com/review-topics/communication/page/11/index.md) - [Page 12](https://commonsclinicreviews.com/review-topics/communication/page/12/index.md) - [Page 13](https://commonsclinicreviews.com/review-topics/communication/page/13/index.md) - [Page 14](https://commonsclinicreviews.com/review-topics/communication/page/14/index.md) - [Page 15](https://commonsclinicreviews.com/review-topics/communication/page/15/index.md) - [Page 16](https://commonsclinicreviews.com/review-topics/communication/page/16/index.md) - [Page 17](https://commonsclinicreviews.com/review-topics/communication/page/17/index.md) - [Page 18](https://commonsclinicreviews.com/review-topics/communication/page/18/index.md) - [Page 19](https://commonsclinicreviews.com/review-topics/communication/page/19/index.md) - [Page 20](https://commonsclinicreviews.com/review-topics/communication/page/20/index.md) - [Page 21](https://commonsclinicreviews.com/review-topics/communication/page/21/index.md) - [Page 22](https://commonsclinicreviews.com/review-topics/communication/page/22/index.md) - [Page 23](https://commonsclinicreviews.com/review-topics/communication/page/23/index.md) - [Page 24](https://commonsclinicreviews.com/review-topics/communication/page/24/index.md) - [Page 25](https://commonsclinicreviews.com/review-topics/communication/page/25/index.md) - [Page 26](https://commonsclinicreviews.com/review-topics/communication/page/26/index.md) - [Page 27](https://commonsclinicreviews.com/review-topics/communication/page/27/index.md) - [Page 28](https://commonsclinicreviews.com/review-topics/communication/page/28/index.md) - [Page 29](https://commonsclinicreviews.com/review-topics/communication/page/29/index.md) ## Publisher & attribution Commons Clinic Reviews is operated by Commons Clinic. 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