Appointments and wait times reviews

Dr. Ballah is friendly and attentive during visits. Cleared up a misunderstanding in regards to referral to PT and number of visits. Slight downside of an unfortunate long wait , but this seems to be the standard for the medical field.

Amandeep Bhalla, MD

I am very happy with Dr. Millstein's expertise. I am very UNHAPPY with the service. I have always had to wait to see him. This time was the worst. ONE HOUR. He needs to take one less patient a day. If he spends a lot of time consulting, it only makes sense he is going to throw off the schedule.

Eric S. Millstein, MD

Dr. Bae as a surgeon was great and we couldn't expect more from him, he was absolutely WONDERFUL! However stay away from his useless office staff. Both people at the front desk have 0 manners and are lacking in education (especially Hugo). They have no idea what "customer service" means and are absolutely obsolete and very rude. Every time we come here the wait is over one hour sometimes even two. The billing department is also terrible. For example, Hugo (the receptionist) says there is no charge and a month later we receive a bill in the mail and when confronted they claim it's an error. I think it's a scam to see who actually falls into the game and ends up paying more and more bills (dr. Bae probably isn't even aware of it). The only one in his office that was absolutely brilliant and always keen on helping is Lisa Cano, she and Dr. Bae are probably the only reason as to why we agreed on still coming.

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Hyun Bae, MD

Dr. Bae has been great. I had a lower back injury and participated in a clinical trial. Dr. Bae was my physician for all follow-up appointments for a period of 1 year following my procedure. I found him to be kind, direct, thorough and attentive. If you're looking for a caring, qualified physician in this field, I wholeheartedly recommend Dr. Hyun Bae, MD.

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Hyun Bae, MD