﻿Published by Commons Clinic.

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Reviewer names are abbreviated. Patient reviews describe individual experiences. Review counts describe source records, not unique patients or clinical outcomes; the acquired snapshot may not include complete platform histories. Clinical education and patient accounts do not replace a consultation.

Eric S. Millstein, MD

# Appointments and wait times reviews

Page 5 of 5.

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117 written reviews

Highest rated first · Newest within each rating

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> I have plenty of experience with orthopedic surgeons and I have to say Dr. Millstein is the best. I've been in for several issues and appreciated his careful diagnosis and explanation of the problem, and especially the way he talks patients through options for treatment including non-surgical options. Solid. And I'll add that his offices have been great about scheduling appointments and getting me in soon after I call. Just a top notch operation all around.

A. C.

Rating: 5/5 · Source: Yelp · Date: 12/17/15

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> WOW! I am very impressed with this office. I came in after falling off my bike during a triathlon (on a Sunday) and really hurt my shoulder. We called first thing Monday morning about an appointment that day and we were able to be seen within 2 hours of calling. I was x-rayed and left with the prognosis of a separated shoulder. 
> 
> I then lost my Rx and called the front desk to get another one. They faxed the papers over to me immediately and even emailed them as well to ensure that I received it. Great front desk staff as well as nursing staff. 
> 
> Would recommend to anyone looking a orthopedist!

A. K.

Rating: 5/5 · Source: Yelp · Date: 10/16/15

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> Dr Millstein was nice enough to see me on an emergency basis today.  His office is very nice and really clean, and runs in a seamless manner.  Very calm and efficient.  The office provides state of the art equipment.  Dr Millstein is very personable and was very patient with me during my appointment.  He educated me on my condition and assured me everything would be ok.  Before I left he made sure I didn't have any questions.  This office is definitely bringing their A game!

S. B.

Rating: 5/5 · Source: Yelp · Date: 5/22/15

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> From the moment I walked in, I loved the place.  The staff was friendly, there was no wait and Dr. Millstein was thorough, kind and professional.  I couldn't have been happier with my experience there.  Turns out I don't need surgery - just some physical therapy - but I'm glad I went there to find out.  Definitely recommend.

K. I.

Rating: 5/5 · Source: Yelp · Date: 4/17/15

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> I'm not it ANY way associated with Dr. Millstein and his office outside of the many positive experiences with him and the staff. The least I can do is share here. This is my first review.
> 
> I am a performer with a touring Broadway production. After many non-surgical treatments for an ongoing shoulder injury, it was time for serious intervention. After researching surgeons around the country I landed here in LA and had an appointment with Dr. Millstein. 
> 
> He was not quick to diagnose without first hearing ALL of my questions/concerns. He was very realistic and truthful about my recovery which any athlete/performer appreciates when your livelihood depends on it. 
> 
> It did not take long for me to decide this was the proper route. The front office has been very communicative, polite, professional. Response to any questions I'd have usually were responded to via callback or email the same day. (Not to mention Dr. Millstein called me the night of my surgery to check up!)
> 
> The nursing staff in the office is amazing as well. They have always been very encouraging, upbeat, and "in tune". None of this feels "put on" or disingenuous.  
> 
> In approximately 6 or 7 appointments I've not waited more than 10 minutes to be placed in a room. Within another 5 minutes a nurse is taking blood pressure, etc. and another 5 Dr. Millstein is there. 
> 
> Something to consider is other patients, like myself, who have 1000 concerns and Dr. Millstein sits, listens, and answers without rushing. We should appreciate an office that functions this way. What's waiting a bit longer, if needed, to know you (and others) will receive top care?
> 
> Finally, (and most importantly) I have made a FULL recovery. I am SO glad I went through with surgery with Dr. Millstein. I am back to 8 shows a week with no pain.

R. R.

Rating: 5/5 · Source: Yelp · Date: 4/10/15

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> I was referred to Dr Millstein by a friend who was happy with him.  I'm glad I was.  He performed my rotator cuff surgery.  I was scared and nervous as this was my first time ever having any issues with my body, let alone surgery.  Dr Millstein took ample time to sit with me prior to surgery and go through in detail what would happen.  He's quite busy, but it made me feel good to know he was so generous with his time.  The surgery went well and the recovery, although long and painful, has went well too.  I'm now 7 months removed from surgery and it appears I'll be almost as good as new.  
> 
> The nurses and his staff are super nice too both in their demeanor and responsiveness.  Further as I only had Catastrophic insurance and therefore was going to be paying for this out of pocket they helped me understand the exact costs prior to surgery and were honest and forthright.  When the bills came due it was just as they said months prior.
> 
> Dr. Millstein is quite busy - but he's worth the wait.  If you're unlucky enough to have an issue get an appointment with him and don't look back.

S. S.

Rating: 5/5 · Source: Yelp · Date: 11/24/14

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> I just can say that it was a wonderful experience.  His staff is very helpful the wait was less than 10 minutes but what is more important is that he is a very knowledgeable doctor.  He will listen to your questions and explain them thoroughly .  I had a knee dislocation and the MRI results were not very good but he was able to detect a mistake in the reading and gave me peace of mind. He has great bed side manners  and is a compassionate and caring doctor.  I was referred to him by Dr Sunu  Alhluwalia also an excellent doctor but since he was out of network and I need surgery he referred me to him.  I don't have enough words to say the peace I feel  after visiting him. I have tear tendons and will need surgery. I trust that my recovery is going to be just fine with him. Finding a orthopedian surgeon is a challenge particularly  when mobility is at stake. I am glad  I found  him.

J. D.

Rating: 5/5 · Source: Yelp · Date: 9/10/14

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> An aged athlete who refuses to give up, I suffered a knee injury that proved to be a turn meniscus. After consulting with friends who'd had bad experiences with other orthopods who, though good doctors, forced them to wait for hours and in general didn't seem to care, I found Dr. Millstein. On my three visits to Dr. Millstein's office, I never waited more than five minutes. He could not have been more cordial and friendly. My operation and recovery went like clockwork with limited pain and discomfort. Two months later I am athleticizing in full swing, wondering if I'll start training for a triathlon. Life being what it is, and me being who I am, I expect I'll have another injury one day; and I won't hesitate to have Dr. Millstein deal with it.

C. M.

Rating: 5/5 · Source: Yelp · Date: 11/11/13

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> Mine was a very mixed experience with this orthopedist and staff.    I found Dr. Millstien on the internet.    I’ve been treated several times in his offices for a very typical joint issue, no surgery.
> 
> His offices are very conveniently located.    Each was very clean with absolutely no wait times.     It is really comfortable in the beautiful waiting areas; both waiting areas were nearly always empty on all of my visits.    My first impression of Dr. Millstien was that he was a nice guy.
> 
> But although my first visit was fine, I get a strong sense something is “off” with this organization.
> 
> My second visit was OK, but I’ve noticed that this doctor’s bedside manner seems caring at first, but later surfaces as quite arrogant, condescending and “superior to you.”    Honestly, he comes off making it clear that he is doing you a favor by treating you.
> 
> Although he called me with test results, he recommended a very cookie-cutter approach -- cortizone “for the pain” -- which I resisted as I knew it to be a short-term, band-aid fix.    My pain had gone.      I succeeded in leading him (via many phone calls with one helpful nurse) to a more sophisticated treatment used by the top guys.     I would have expected him to have led this discussion and options with me right off the bat since it is known that cortizone can have negative side effects.   Still...no big deal.
> 
> But what followed were excruciating, unnecessary problems with his poorly trained staff -- they are incompetent, unhelpful and really don’t seem to care that a patient is calling because that patient needs assistance.    In my case, I only needed a procedure code typically required by insurance -- just a number!     Ironically, they answer the phone with “How may I help you?” yet cannot or will not fulfill that promise.
> 
> One staffer refused to provide the code, yelled at me and made me feel as if my insurance company’s need was a real bother to her and her co-workers.    What the very rude and condescending staff member finally provided....... was still wrong simply because she refused to listen to my request.    Her behavior was unacceptable.    I ended up getting the needed code from the doctor in person on my final visit -- it took him less than 10 seconds to provide it.
> 
> I really gave this place a chance because it is so convenient and their internet website marketing really pulled me in.    But I will NOT return here and certainly would NOT consider surgery with this organization should I need it.      Lesson learned -- 1) don’t pic a doc off the internet just because he is close.     2) the way the staff treat patients starts at the top of the organization, trickling down from the attitude of the guy whose name is on the door.
> 
> There are hundreds of great orthopedic guys with professional, caring, service-oriented staffs in Los Angeles.      Now I am reminded why the best orthopedists have the busiest waiting rooms!

M.

Rating: 5/5 · Source: Google · Date: Sep 1, 2013

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> ONE OF THE BEST!!!
> This was one of the best doctor experiences I've had recently. From the first contact with the office to make an appointment, through sending me all the necessary paperwork, appointment confirmation and the doctor visit itself (including almost no wait time) it was nothing but pleasure. Dr. Milstein's Beverly Hills office deserves the highest praise. Especially after having a really unpleasant experience with another known doctor from D.I.S.C (Marina Del Rey), I expected what the norm for orthopedic surgeons has become in recent years. Not so. Dr. Milstein is one of the most pleasant, considerate and caring doctors I have encountered in quite some time.
> As a personal trainer/someone who needs to stay very healthy and active, I am very discerning when it comes to choosing physicians I work with, or recommend to my clients. In my opinion, the knowledge is just as important as service and attitude, since what good is the best knowledge if you don't feel comfortable with the person and the office is sub-par. What sets Dr. Milstein apart from others is a lack of arrogance so commonly seen in many doctors these days. I always thought that with age and experience comes humbleness, but usually it's arrogance instead. Dr. Milstein, even though still very young, is an exception. I hope he never changes.

A. Maguire

Rating: 5/5 · Source: Google · Date: Aug 15, 2013

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> I echo the other fantastic reviews.  Best experience with an orthopedic surgeon I've ever had and best you could hope for!
> 
> 1)  Dr. Millstein obviously knows his area of expertise and is a very skilled surgeon
> 
> 2) He actually listens to you and takes his time to discuss your symptoms, his thoughts and the reasons for them (not just his conclusions!) and to answer your questions.  This last is a real source of irritation for me with many physicians.
> 
> 3)  His staff were efficient, warm and friendly.  Appointments were a breeze to schedule.
> 
> 4)  The surgery (torn miniscus) was quick and unbelievably problem free. I was up almost immediately and off crutches the next day.
> 
> 5)  The follow up appointment was another great conversation and I left feeling like I was a real part of my treatment plan.

L. C.

Rating: 5/5 · Source: Yelp · Date: 8/8/13

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> I went to see Dr. Millstein for a meniscus tear that needed repair and had about as positive a surgical experience as one can hope for.  I was back on my feet within a few days of the procedure, with minimal swelling and no pain.  In short, a terrific outcome.
> 
> Aside from being a great surgeon, Dr. Millstein is personable, caring, and runs a great office.  They got me in for appointments with minimal wait time, were very accommodating regarding the surgical center where I needed (for insurance reasons) to schedule my procedure, and made sure that I had the necessary equipment for a quick and full recovery.
> 
> I'd go back to Dr. Millstein without hesitation if I'm ever faced with anything like this again.

K. F.

Rating: 5/5 · Source: Yelp · Date: 7/29/13

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> In short, Dr. Millstein is a FANTASTIC doctor. He's all you could ask for. 
> 
> For full details of my experience, read on: 
> 
> I called Dr. Millstein's office at the suggestion of a friend who is a physical therapist. The receptionist was able to give me an appointment six days later. I am 53 years old, an active athlete for most of my life, and in the last six months I had developed some severe unfamiliar knee pain. I was concerned that my symptoms might be from a torn meniscus (cartilage) in my right knee. I went to Dr. Millstein's office in Beverly Hills, filled out some forms and had two X-rays taken of my knee in the office as a baseline check. Next, Dr. Millstein came in and listened attentively to my history of the problem and what type of pain I was getting. He did a hands-on physical exam, manipulating my knee in the test positions that would be painful if I had a meniscus injury. From that exam and my history he concluded that I probably did not have a meniscus injury, and it was likely another kind of soft-tissue inflammation that was giving me pain. I was still worried and wanted to rule out the possibility of a meniscus injury, so Dr. Millstein was willing to prescribe an MRI scan to be 100% sure it was not a meniscus tear. This was what I was hoping for, because if I could be sure it was not a tear I could treat my knee with anti-inflammatory drugs and physical therapy. Dr. Millstein also consulted me on my drug history and what I had taken and what worked best for me. This was very considerate -- most doctors just say: "Take this pill." I got the MRI results and it showed that Dr. Millstein's in-office diagnosis was correct: my meniscus was intact. I have since then been able to resolve the pain 95% with the anti-inflammatory drugs he prescribed, ice, exercise and resting the knee. 
> 
> Let me tell you the three things that most impressed me about Dr. Millstein:
> 
>  1) He's a very modern guy with state-of-the-art tools, procedures, and ideas about treatment. Every aspect of his practice is totally up to date. 
> 
> 2) He was a good listener and did not have the superior attitude you get from a lot of doctors; I felt he was interested in my problem and in figuring out how to deal with it. 
> 
> 3) He was happy to take the most conservative, low-impact course of treatment. Some doctors would have wanted to do "exploratory" surgery on my knee. Not Dr. Millstein. This was great news for me. Dr. Millstein only wanted to do what was needed to put my mind at ease, treat my knee pain, and no more. He was patient-focused and really showed great medical ethics. One of the principal ideas of medical ethics that all medical students are taught in medical school is that, "given an existing problem, it may be better not to do something, or even to do nothing, than to risk causing more harm than good." It reminds the physician and other health care providers that they must consider the possible harm that any intervention (surgery) might do. So I applaud Dr. Millstein for giving me restrained, minimal, successful treatment. I would highly recommend him to anyone.

W. M.

Rating: 5/5 · Source: Yelp · Date: 5/23/13

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> Loved Dr. Millstein!  I needed meniscus surgery and had been referred to "all the best" of the other orthopods in BH and MDR.  The others were such a chore to get an appointment with and had some pretty scary reviews of how their offices were run.  While I was doing my research, Dr. Millstein's yelp review kept popping up. Could I find an orthopedic surgeon through Yelp I thought to myself?  So I kept doing research, made a surgical consult appointment with one of the best, a MONTH away (other doc's very earliest available) and decided to look further into Dr. Millstein.  I really liked what I read and decided to see Dr. M.  Called and had an appointment three days later, had my consult & surgery completed before my appointment with that other doc even came around.  So GLAD I went with Dr. M!  My surgery was in the BH facility he uses and everyone at the surgery center was amazing.  Dr. M. also does surgery in a MDR facility which I've heard is also wonderful but I had to go to BH for insurance coverage reasons.  Most orthopods do surgery and have offices in two or three cities and most also work under the larger umbrella of a corporate group of surgeons.  Dr. Millstein is a part of the D.I.S.C. Spine & Sports Center.  Every one of Dr. Millstein's office staff is so nice and very helpful but I did have a couple of annoyances with hearing back from his assistant in a timely manner and once had a heck of a time getting someone to answer the phone.  Both of these situations Dr. Millstein was aware of and assured me they are working on it.  Nothing's perfect and no medical office gets it right all of the time and I will take my experience with Dr. Millstein any day.  Waiting room experience was also excellent...ten minutes the first time and maybe 15 the next.

D. F.

Rating: 5/5 · Source: Yelp · Date: 5/1/13

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> ONE OF THE BEST!!!
> This was one of the best doctor experiences I've had recently. From the first contact with the office to make an appointment, through sending me all the necessary paperwork, appointment confirmation and the doctor visit itself (including almost no wait time) it was nothing but pleasure. Dr. Milstein's Beverly Hills office deserves the highest praise. Especially after having a really unpleasant experience with another known doctor from D.I.S.C (Marina Del Rey), I expected what the norm for orthopedic surgeons has become in recent years. Not so. Dr. Milstein is one of the most pleasant, considerate and caring doctors I have encountered in quite some time. 
> As a personal trainer/someone who needs to stay very healthy and active, I am very discerning when it comes to choosing physicians I work with, or recommend to my clients. In my opinion, the knowledge is just as important as service and attitude, since what good is the best knowledge if you don't feel comfortable with the person and the office is sub-par. What sets Dr. Milstein apart from others is a lack of arrogance so commonly seen in many doctors these days. I always thought that with age and experience comes humbleness, but usually it's arrogance instead. Dr. Milstein, even though still very young, is an exception. I hope he never changes.

M. C.

Rating: 5/5 · Source: Yelp · Date: 11/4/12

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> Wonderful doctor!  Friendly, efficient, knowledgeable, skilled, responsive, and respectful.  Dr. Millstein operated on my torn meniscus.  When discussing the problem and possible solutions, Dr. Millstein thoroughly answered all of my questions and encouraged me to get a second opinion.  When I had a follow up question after my appointment, his clinic's on-call service was able to address my concern.  When the time came for surgery (which Dr. Millstein was able to schedule promptly), Dr. Millstein was a pro.  Afterwards, he showed me, through images, exactly what he had done.  I was back on my feet very quickly.  Highly recommended.

J. G.

Rating: 5/5 · Source: Yelp · Date: 3/6/12

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> My 11 year old son had been complaining about knee pain for a few weeks, and his pediatrician recommended an orthopedist we weren't happy with from a previous visit (we waited almost two hours to see him, while my son was in pain with a broken wrist). I needed to find a good doc, so I did what I always do... Checked in with Yelp!  When I saw Dr. Millstein's listing I remembered him from two years ago when I had taken my daughter to his old office in century city, and at the time thought he was terrific! Very professional and very personable at the same time.  I remember thinking, at that time, that I needed to remember his name, but alas, life gets hectic... Bottom line, I  called and got an appointment for my son for a few days later.  The office has you fill in paperwork at home (big time saver!) and when we got to his beautiful new office, we were taken in within about 5 - 10 minutes.  The office staff were all very friendly, and seeing Dr. Millstein reminded me of why I was so happy on the first visit, years ago. He has a great personal manner and my son was immediately comfortable.  The Dr. took his time in speaking with my son, learning the progression, and doing a complete physical exam.  When he gave his diagnosis, he took out his new iPad to show my son an animated 3-D image of the knee and explained how the knee works and exactly why his was hurting.  My son was very impressed and so was I.  We are a very active family and have seen too many orthopedists here in L.A. Until now, I haven't been impressed by anyone like I am with Dr. Millstein.  He clearly knows his craft very well! My son will be starting physical therapy next week, and we'll check in with Dr Millstein in a couple of weeks.  It's good to know that my son's knees are in good hands, and Dr Millstein's number is now programmed into my phone!

P. B.

Rating: 5/5 · Source: Yelp · Date: 6/2/11

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> I had some severe pain in my knee after running so I decided to go see Dr. Millstein.I called the day before and got an appointment right away. His facilities are state-of-the-art and flawlessly clean. What I like about Dr. Millstein is that he took the time to explain why my injury was not severe and was not quick to suggest or recommend in x-ray or MRI in order to save me money. I definitely highly recommend Dr. Millstein should you have any need to see a specialist.  He is very professional,cares about his patients and definitely knows what he's talking about. He will shoot you straight and his facilities are top notch. you will not be disappointed!

T. K.

Rating: 5/5 · Source: Yelp · Date: 4/6/11

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> This is the first time that I have written a review on Yelp. I was compelled to do so after receiving wonderful care from Dr. Millstein.  I had a terrible experience with the first doctor I saw, Bert Mandelbaum, and asked family and friends for a new recommendation.  My uncle (bless his soul) recommended Dr. MIllstein.  My uncle had both knees replaced by Millstein and absolutely loved him.  Side note: I later found out that my very good friend went to Millstein after a car accident badly damaged her knee and she raved about him. I called his office and had an appt within 3-4 days.  I waited about 30 minutes, for which he apologized, but I told him it was not a problem after the 2+ hour wait I had with Mandelbaum.  He noticed that I had a swollen bursa in my knee and gave me a cortisone shot.  Problem solved.  The pain dissipated and it never returned. I would recommend Dr. Millstein a million times over.  He is smart, caring and great at what he does. He takes his time, displays compassion and figures out the problem.  I went to a top knee specialist prior to Millstein, and he completely misdiagnosed me. I am so very glad that I got a second opinion.  Millstein will be my first choice if I ever experience another knee issue.  He is fabulous!  Not only do I highly recommend him, but my good friend and and my uncle do as well. So consider this three reviews in one.  Good luck!

B. V.

Rating: 5/5 · Source: Yelp · Date: 5/4/10

[Read review on Yelp](https://yelp.com/biz/eric-millstein-md-santa-monica?hrid=2ifgFqYF2-z1PlobnBXH-w&utm_medium=copy_link&utm_source=biz_post_share&l=en_US)

Source link type: verified permalink

Attributed clinician: Eric S. Millstein, MD

<!-- /review -->

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> I love the doctor. The wait was a bit long at half hour. I would also like to get a physical therapy plan to be pain free and as strong as I can be

M. Fallas

Rating: 5/5 · Source: Google · Date: 2 weeks ago

[Reviewer’s Google activity](https://www.google.com/maps/contrib/111134380341198008971/reviews)

Source link type: reviewer activity

Attributed clinician: Eric S. Millstein, MD

<!-- /review -->

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> Dr Millstein is the best - professional. friendly, explains everything well and discusses all options.  I also appreciate that the office runs so smoothly and I never have to wait to see him. I had shoulder surgery with him and recommend him highly to all of my friends.

S. Bullen

Rating: 5/5 · Source: Google · Date: 2 weeks ago

[Reviewer’s Google activity](https://www.google.com/maps/contrib/110609648198097953493/reviews)

Source link type: reviewer activity

Attributed clinician: Eric S. Millstein, MD

<!-- /review -->

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