Describe what has and has not changed
'Physical therapy is not working' can describe several situations: pain feels unchanged, a particular task remains difficult, visits are hard to attend, or the exercises do not make sense. Separate those concerns before the appointment. Identify one activity that improved, if any, and one that still limits you. Ask whether the original goal and starting measures are still useful. A specific description gives the therapist something to reassess rather than leaving both of you with a general impression.
Use a brief record to fill the gaps
APTA’s Pain Profile offers a way to record timing, quality, duration, medicines, sleep, and interference with activity. You do not need to monitor every sensation all day. A short record of the information your clinician asks for can make it easier to explain a pattern. Include what you actually attempted between visits. If an exercise was unclear or a schedule was unrealistic, say so. The purpose is to improve the plan, not score your effort.
Sources: American Physical Therapy Association: Pain Profile
Compare function as well as pain
AHRQ explains that patient-reported outcome measures can track aspects of health such as pain, fatigue, and mobility. Ask the therapist which measure or task is most relevant to your goal and whether it has changed since the first assessment. You might feel similar discomfort while being able to do more, or have less pain but still be unable to perform an essential task. Discuss both. A number becomes more useful when you understand what it means for the decision ahead.
Ask what the therapist would change and why
Request a clear explanation of whether the program needs a different amount, a technique correction, another exercise, or a different goal. Ask how the proposed change addresses the reason progress has been limited. If hands-on treatment is part of care, ask how it connects to what you will practice afterward. You can also ask what information would suggest that repeating the same plan is no longer the right next step. A reassessment should lead to a reasoned decision.
Know when another clinician should be involved
Tell the therapist about new symptoms, worsening function, or a change that does not fit the original problem. Ask whether the physician should reassess the diagnosis, restrictions, or treatment options. If you are recovering from an operation, clarify how the surgical team will be updated. Do not wait for a scheduled exercise review to raise a potentially urgent concern; use the contact or urgent-care instructions your team has provided. Routine slow progress and an important new change call for different conversations.
Bring the question to our team
Our physical therapists at Commons Clinic include Brett Pugh and Mina Sidarous. If your plan needs a fresh look, bring the original goal, the exercises you were given, and a realistic account of what happened between visits. Ask, 'What do we understand better now, and how does that change the next step?' A useful answer might refine the program, coordinate another assessment, or establish a new review point. You should leave knowing what is changing and how you will judge its value.
Compare the same task under similar conditions
APTA describes standardized measures as a way to communicate changes in function. Ask which measure is being repeated and whether today’s result can be compared fairly with the starting point. A task done with different assistance, different equipment, or unusual fatigue may need explanation. Bring your own account of work, walking, sleep, or another relevant activity too. A single score does not replace that context. The useful question is what has changed, what has not, and how the therapist interprets both before deciding on the next step.
Sources: Documentation Overview
Ask what the reassessment actually changes
APTA’s examination guidance describes collecting information at subsequent visits and revising goals as circumstances change. If improvement has slowed, ask for a review of the working explanation, exercise performance, and practical barriers. Explain what you can realistically do between visits. Ask whether the next plan changes the approach, changes the goal, or seeks another clinician’s input, and why. Leave with a review point and a way to contact the team if symptoms change. A thoughtful reassessment should give you a clearer decision than simply adding more sessions without discussion.
Make the most of your visit
Questions to bring to your consultation
Choose the questions that matter most to you. Bring them along, and ask us to explain anything that is unclear.
- Which starting measures or tasks have changed since my first assessment?
- Are we still working toward the right goal?
- Could technique, amount, or scheduling be limiting progress?
- What would you change now, and why?
- How will we judge whether that change helps?
- Does a new symptom need medical reassessment?
- Should my physician or surgical team review the plan?
- When should we decide whether to continue, adjust, or change direction?
- Are we repeating a comparable measure, and what could explain a different result today?
- What part of the working plan has changed after this reassessment?
- What finding would lead you to consult my physician rather than continue the same approach?
Sources & further reading
- American Physical Therapy Association: Pain Profile
- AHRQ: What Are Patient-Reported Measures?
- Documentation OverviewAmerican Physical Therapy Association
- Documentation: Initial Examination and EvaluationAmerican Physical Therapy Association
We use these medical sources to help explain your options and prepare you for a conversation with our team. Our guides feature our own clinicians; patient reviews describe individual experiences.


